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Full Time Remote Desktop Support Engineer Jobs in Tennessee

SAIC

ZME Remote Pilot Operator

Memphis, TN · On-site +1

We are looking for a Full-time, Remote Pilot Operator (RPO) candidates to join the SAIC Controller ... SAIC must provide training and training related support services as required for all types and ...

Amentum

Civil Engineer - Remote/Hybrid

Oak Ridge, TN · On-site +1

The Civil Engineer is responsible for supporting the planning, design, and permitting of land ... This position is remote/hybrid work with a preferred for this position to be worked full-time in ...

Pae

Civil Engineer - Remote/Hybrid

Oak Ridge, TN · On-site +1

The Civil Engineer is responsible for supporting the planning, design, and permitting of land ... This position is remote/hybrid work with a preferred for this position to be worked full-time in ...

Pae

Structural Engineer - Remote/Hybrid

Oak Ridge, TN · On-site +1

We are currently seeking a Structural Engineer to support our Oak Ridge, TN office. We are looking ... be worked full-time in Oak Ridge, TN. For people within 50 miles of the Oak Ridge, TN office, a ...

Pae

Senior Civil Engineer - Remote/Hybrid

Oak Ridge, TN · On-site +1

We are currently seeking a Senior Civil Engineer to support our Oak Ridge, TN office. The Senior ... This position is remote/hybrid work with a preferred for this position to be worked full-time in ...

Pae

Senior Structural Engineer - Remote/Hybrid

Oak Ridge, TN · On-site +1

$96K - $130K/yr

Amentum is a global leader in advanced engineering and innovative solutions, supporting critical ... be worked full-time in Oak Ridge, TN. For people within 50 miles of the Oak Ridge, TN office, a ...

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All JobsDesktop Support Engineer JobsFull Time Remote Desktop Support Engineer JobsFull Time Remote Desktop Support Engineer Jobs in Tennessee

Full Time Remote Desktop Support Engineer information

What is the difference between Full Time Remote Desktop Support Engineer vs Help Desk Technician?

AspectFull Time Remote Desktop Support EngineerHelp Desk Technician
CertificationsCompTIA A+, Microsoft Certified: Modern Desktop AdministratorCompTIA A+, HDI Support Center Analyst
Work EnvironmentRemote, technical troubleshooting, advanced supportOn-site or remote, general user support
Industry UsageIT, tech companies, large organizationsAny industry, small to large businesses

The Full Time Remote Desktop Support Engineer focuses on providing advanced remote support for desktop issues, often requiring specific certifications and technical expertise. Help Desk Technicians handle general user support, troubleshooting basic issues, and may work on-site or remotely. While both roles involve technical support, the engineer role is more specialized and technical, whereas the help desk technician provides broader, user-focused assistance.

What cities in Tennessee are hiring for Full Time Remote Desktop Support Engineer jobs?

Cities in Tennessee with the most Full Time Remote Desktop Support Engineer job openings:

Full Time Remote Desktop Support Engineer jobs near you

ZME Remote Pilot Operator

Science Applications International Corporation

Memphis, TN • Remote

Full-time

Re-posted 28 days ago

SAIC rating

7.9

Company rating: 7.9 out of 10

Based on 79 frontline employees who took The Breakroom Quiz

79th of 224 rated it services

Job description

  • PLEASE NOTE: This is NOT a UAS, UAV, RPV, or DRONE pilot position.

We are looking for a Full-time, Remote Pilot Operator (RPO) candidates to join the SAIC Controller Training Solutions (CTS) team at the Memphis ARTCC (ZME), located in Memphis, TN, supporting air traffic controller training services for the Federal Aviation Administration (FAA).

Job Description:

The RPO plays the role of the pilot and other controllers in the Air Traffic Controller training simulator.  The RPO operates a combination of a simulated radar display and voice communication system to simulate the actions and communication of pilots and remote ATC facilities during medium and high-fidelity training exercises. RPOs receive voice commands from students, input proper entries into the automated system to simulate pilot actions, translate displayed information into appropriate ATC terminology, and respond to the student via the VCS utilizing proper phraseology.

The candidate will be required to complete the following certifications: Classroom (pass test on airspace and procedures) and Lab (perform as a Remote Pilot Operator on all positions).

The Federal Aviation Administration (FAA) is responsible for ensuring that air traffic control specialists provide the flying public with a high level of safety and professionalism. A well-trained Air Traffic Control (ATC) workforce plays an essential role in fulfilling this responsibility. The FAA employs more than 14,000 air traffic controllers. They work in air traffic facilities of varying sizes, safely separating more than 50,000 aircraft in the National Airspace System (NAS) each day.

To provide such air traffic services, the FAA trains new air traffic control specialists and provides recurrent training to current air traffic control specialists. The FAA utilizes Contractor-provided instructional services at FAA ATC facilities throughout the U.S. and its Territories to ensure these training needs are met. The scope of the contractor-provided services includes all training and training program support to successfully train and prepare students to become fully certified air traffic controllers. SAIC must provide training and training related support services as required for all types and levels of ATC facilities.

SAIC is a premier mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, intelligence, and civilian markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.

We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.

Required Qualifications:

  • Candidates for this position must have a minimum of a high school diploma (or equivalent) and demonstrate basic computer proficiency. Candidates must possess an ability to read and interpret materials such as diagrams and manuals and have the ability to speak clearly and be understood
  • US Citizenship is required with the ability to obtain and maintain a Public Trust clearance

Desired Skills and Experience:

  • Experience working in a multidisciplinary team (Multimedia Developers, Quality Assurance, Instructions System Designers, Subject Matter Experts, Instructors)
  • Experience and certification in ATC Tower, TRACON or En Route simulation lab is strongly desired, but not required
  • Effective oral and written communications skills
  • Working knowledge of the FAAO JO 7110.65 is strongly desired, but not required
  • Effective team building skills
  • MS Office Suite Proficiency (Word, PowerPoint, Excel, etc.)
  • Basic familiarization of current technologic tools (tablets, notebooks, applications, etc.)
  • Basic familiarization or experience with pilot/controller communications or phraseology

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