Full Time Remote Customer Support Representative Jobs in Rochester, NH

Are you driven by results, energized by face‑to‑face selling, and motivated by uncapped earning potential?

At Groundworks, North America's leader in foundation Solutions, our Outside Sales Representatives don’t just sell a service—they deliver real solutions that protect what matters most to our customers: their homes. Backed by industry‑leading training, cutting‑edge technology, and an internationally recognized home services brand, you’ll build trusted relationships, lead consultations in the field, earn uncapped commission, while driving your career growth. If you thrive on independence, accountability, and winning, this role is built for you. 

As an Outside Sales Representative at Groundworks, you are a key driver of our success and the face of our industry-leading brand.

In this consultative, in-home sales role, you will meet directly with homeowners to assess their needs, perform detailed inspections, and design customized foundation repair and water management solutions using our proven systems and services.

This opportunity is built for ambitious, customer-focused professionals who are driven to perform at a high level. You’ll have the autonomy to build your own book of business backed by the resources, reputation and operational support of a global market leader.

Unleash Your Potential

• Full-Time, W-2 position
• Manage and grow your sales territory
• Uncapped earning potential – Avg. $100-150k
• Top performers exceeded average earnings – $200-600k
• Training pay $750 p/week
• Company-generated leads – no cold calling required
• Increased commission on self-generated business
• Self-generation training: clover, trade shows, lunch and learns, networking
• Company car and fuel card eligibility
• Clear advancement pathways - promote from within led culture
• Comprehensive technical training to ensure success

What You’ll Do

• Travel remotely within sales territory to conduct in-home inspections
• Utilize warm pre-qualified leads to develop and maintain a book of business
• Diagnose and educate homeowners on the issues they have in their home and provide solution options
• Estimate the repairs and provide homeowners with generated job proposals
• Close sales with customers in the home
• Maintain relationships with customers while tracking sales lead pipeline
• Report to home branch for Sales team initiatives and meetings

What You Bring

• Entrepreneurial attitude focused on driving performance and customer satisfaction
• 1-2 years of sales experience preferred but not required
• Experience in a commission, B2C or in-home sales environment is a plus
• Experience in construction or home improvement is a plus

Benefits Overview

• Equity Ownership
• 401k with Company match
• Health, Vision, Dental, Long/Short Term Disability, Life Insurance (US)
• Enhanced Benefit Options Available (CA)

What We Offer:

• Uncapped commission ($100-150k avg. with Top Performers earning $200-600K)

• Best-in-class training program with training pay ($750/week)

  • This role requires travel for a mandatory 3‑week regional training class. Travel accommodations will be provided.

• Company-generated leads - no cold calling required!

• Company vehicle eligibility based on performance

• Performance opens doors to elite recognition, trips & events

• Annual Tribe Appreciation Tour, holiday & volunteer events

• Upward mobility - we promote from within 80% of the time

• When you win, you own it—our Employee Ownership Program lets you share the upside

• Tuition Reimbursement Program - we invest in your development!

• US: Affordable and comprehensive benefits package including medical, dental, vision, long & short-term disability, company-paid life insurance, 401(k) and company match & paid maternity leave

• Canada: Affordable and comprehensive benefits package including medical, dental, long & short-term disability, and company paid life insurance