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Full Time Remote Customer Support Representative Jobs in Rochester, MI

ForgeFit

Remote Inside Sales Representative

Detroit, MI · On-site +1

S. Based) Employment Type: Full-Time About ForgeFit ForgeFit supplies cutting-edge fitness ... Educate potential customers on ForgeFit's product offerings and value * Build and manage a pipeline ...

ForgeFit

Remote Inside Sales Representative

Warren, MI · On-site +1

S. Based) Employment Type: Full-Time About ForgeFit ForgeFit supplies cutting-edge fitness ... Educate potential customers on ForgeFit's product offerings and value * Build and manage a pipeline ...

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Full Time Remote Customer Support Representative information

See Rochester, MI salary details

$9

$17

$24

How much do full time remote customer support representative jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for full time remote customer support representative in Rochester, MI is $17.30, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Full Time Remote Customer Support Representative vs Full Time Remote Technical Support Specialist?

AspectFull Time Remote Customer Support RepresentativeFull Time Remote Technical Support Specialist
CredentialsCustomer service experience, communication skillsTechnical knowledge, troubleshooting skills, certifications (e.g., CompTIA)
Work EnvironmentHome office, customer interaction via phone, chat, emailHome office, technical issue resolution, often more specialized tools
Employer & Industry UsageCustomer service departments across various industriesIT, tech companies, software providers
Search & Comparison IntentUnderstanding roles, applying for customer support jobsTechnical troubleshooting, specialized support roles

While both roles are remote and involve assisting clients, the Customer Support Representative focuses on general customer inquiries and service, whereas the Technical Support Specialist handles technical issues requiring specific technical skills and certifications. Your choice depends on your technical expertise and career focus.

What are the most commonly searched types of Remote Customer Support Representative jobs in Rochester, MI? The most popular types of Remote Customer Support Representative jobs in Rochester, MI are:
What are popular job titles related to Full Time Remote Customer Support Representative jobs in Rochester, MI? For Full Time Remote Customer Support Representative jobs in Rochester, MI, the most frequently searched job titles are:
What job categories do people searching Full Time Remote Customer Support Representative jobs in Rochester, MI look for? The top searched job categories for Full Time Remote Customer Support Representative jobs in Rochester, MI are:
What cities near Rochester, MI are hiring for Full Time Remote Customer Support Representative jobs? Cities near Rochester, MI with the most Full Time Remote Customer Support Representative job openings:
Full Time Remote Customer Support Representative jobs near you
Infographic showing various Full Time Remote Customer Support Representative job openings in Rochester, MI as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $35,987 per year, or $17.3 per hour.

Client Support Specialist - Greater Detroit, MI Area (REMOTE)

Fidelity Investments

Detroit, MI • On-site, Remote

$17.75 - $24/hr

Full-time

Re-posted 7 days ago

Fidelity Investments rating

8.7

Company rating: 8.7 out of 10

Based on 271 frontline employees who took The Breakroom Quiz

15th of 150 rated financial services

Job description


To be eligible for consideration of this role, your primary residence must be located within a 90 mile radius at the time of application from the approved branch sites listed below:
Novi, Farmington, Ann Arbor, Grand Rapids, Troy, Grand Blanc
Note: Fidelity will not provide immigration sponsorship for this position.
As a Client Support Specialist, you will be an integral part of a fast-paced, team oriented environment that is focused on enhancing relationships with our high net worth clients who have assets of $250,000 to $1 million and therefore a complex service and investment need. In this role, you will help us to increase customer loyalty and drive business development opportunities.
The Team
While every Fidelity location has distinctive regional characteristics, each one embodies the core values that have been instrumental in building our proud past. Putting the customer first, respect, integrity, honesty, innovation and improvement as well as competitiveness are values shared across the organization. These simple but powerful values set us apart from our competition.
The Expertise You Have
  • Series 7 required
  • Series 63 or ability to obtain within 90 days
  • 2-3 years of previous financial services experience

The Skills You Bring
  • Broad based knowledge and understanding of general financial planning concepts
  • Proven customer service, client support and problem resolution skills
  • Strong verbal and written communication skills
  • Ability to effectively influence others
  • Robust time management and organizational skills

The Value You Deliver
  • Engage with customers, via inbound calls, responding to their inquires which may include providing product and service level guidance, processing transactions to include options, equities, mutual funds and fixed income trades and other specialized monetary requests

Fidelity's Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.
Certifications:
Series 07 - FINRA, Series 63 - FINRA
Category:
Customer Service
Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

What Fidelity Investments employees say

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