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Full Time Remote Customer Service Rep Jobs in Portland, OR

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Full Time Remote Customer Service Rep information

See Portland, OR salary details

$10

$19

$28

How much do full time remote customer service rep jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for full time remote customer service rep in Portland, OR is $19.93, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $22.16 per hour, depending on experience, location, and employer.

What is the difference between Full Time Remote Customer Service Rep vs Part Time Remote Customer Service Rep?

AspectFull Time Remote Customer Service RepPart Time Remote Customer Service Rep
Work HoursTypically 35-40 hours per weekLess than 30 hours per week
CredentialsHigh school diploma or equivalent; customer service experienceSimilar credentials; often entry-level
Work EnvironmentHome office setup, remote communication toolsHome office, flexible schedule
Employer UsageCommon in customer service departments across industriesUsed by companies offering flexible or part-time roles

Full Time Remote Customer Service Reps work standard hours and often receive full benefits, while Part Time Remote Customer Service Reps have flexible schedules with fewer hours. Both roles require similar skills and credentials, making them suitable for individuals seeking remote customer service opportunities with different time commitments.

What are the key skills and qualifications needed to thrive as a full time remote customer service rep, and why are they important?

To thrive as a Full Time Remote Customer Service Rep, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, online chat platforms, and ticketing systems is often required. Outstanding patience, emotional intelligence, and self-motivation help individuals excel when working remotely and interacting with diverse customers. These skills and qualities ensure efficient issue resolution, customer satisfaction, and productivity in a virtual work environment.

What does a full time remote customer service rep do?

A Full Time Remote Customer Service Representative assists customers with inquiries, issues, or orders via phone, email, chat, or other digital platforms, all while working from home. Their responsibilities include resolving complaints, providing product or service information, processing transactions, and ensuring a positive customer experience. They often work set hours and are expected to maintain professionalism and effective communication skills, similar to in-office roles but with the flexibility of a remote environment.

What are some common challenges faced by full time remote customer service reps, and how can they be managed?

Full-time remote customer service representatives often encounter challenges such as maintaining consistent communication with their team, managing time effectively without in-person supervision, and handling customer inquiries in a home environment that may present distractions. To address these, many companies provide regular virtual team meetings, access to communication tools like chat and video calls, and structured schedules to help reps stay organized. Additionally, setting up a dedicated workspace and following best practices for remote work can greatly improve productivity and job satisfaction.
What are the most commonly searched types of Remote Customer Service Rep jobs in Portland, OR? The most popular types of Remote Customer Service Rep jobs in Portland, OR are:
What are popular job titles related to Full Time Remote Customer Service Rep jobs in Portland, OR? For Full Time Remote Customer Service Rep jobs in Portland, OR, the most frequently searched job titles are:
What job categories do people searching Full Time Remote Customer Service Rep jobs in Portland, OR look for? The top searched job categories for Full Time Remote Customer Service Rep jobs in Portland, OR are:
Full Time Remote Customer Service Rep jobs near you

Customer Service Representative - State Farm Agent Team Member

Justin Stearns - State Farm Agent

Hubbard, OR • Remote

$50K - $75K/yr

Full-time

Medical, Retirement, PTO

Re-posted 24 days ago

Job description

Benefits:
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

ABOUT OUR AGENCY:
With 17 years in business, our agency is proud to be a trusted part of the Woodburn community. Our dedicated team of 15 members works together to deliver exceptional service and support for our customers’ insurance needs.
Our office culture is rooted in teamwork, growth, and a shared mission to educate and assist our customers with care and professionalism. We operate like a close-knit family, celebrating our successes and supporting each other as we work towards common goals. If you’re looking for a workplace where you can grow, make a difference, and be part of a supportive community, we’d love to have you join our team!
 
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Justin Stearns - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. 
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. 
RESPONSIBILITIES:
  • Answer customer inquiries and provide policy information.
  • Assist customers with policy changes and updates.
  • Process insurance claims and follow up with customers.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS:
  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Property/Casualty license (required).
  • Prior insurance experience.
  • Bilingual Spanish highly preferred.
  • Must reside in Pacific Standard Time (California, Washington, Oregon or Nevada)

This is a remote position.