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Csr Jobs in Portland, OR (NOW HIRING)

Smith Optics

Customer Service Representative

Portland, OR · On-site

$17 - $23/hr

Customer Service Representative (CSR) Location: Portland, OR (onsite role) General Summary: As a Customer Service Representative (CSR) at Smith Optics, you'll be the vital link connecting our brand ...

New

Classet

Customer Service Representative

Tigard, OR · On-site

$20/hr

Ace Handyman Services is hiring a Customer Service Representative! Ace Handyman Services Portland is looking for a positive and professional Customer Service Representative to join our tight-knit ...

Classet

Customer Service Representative

Tigard, OR

$20/hr

Ace Handyman Services is hiring a Customer Service Representative! Ace Handyman Services Portland is looking for a positive and professional Customer Service Representative to join our tight-knit ...

Classet

Customer Service Representative

Tigard, OR · On-site

$20/hr

Ace Handyman Services is hiring a Customer Service Representative! Ace Handyman Services Portland is looking for a positive and professional Customer Service Representative to join our tight-knit ...

Classet

Customer Service Representative

Tigard, OR · On-site

$20/hr

Ace Handyman Services is hiring a Customer Service Representative! Ace Handyman Services Portland is looking for a positive and professional Customer Service Representative to join our tight-knit ...

Maxcess

Customer Service Representative

Camas, WA · On-site

$17.50 - $24/hr

Customer Service Representative Camas, WA Primary Responsibility: Support the management of the customer relationship through direct communications and interaction with our customer base, internal ...

dbi

Customer Service Representative

Happy Valley, OR

$16.75 - $22.75/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a ...

NPAworldwide

Customer Service Rep

Tualatin, OR · On-site

$45K - $60K/yr

Customer Service Representative Location: Tualatin, OR | Type: Full-Time | Base Salary: $45,000 - $60,000/year About the Role We are seeking an enthusiastic Customer Service Representative to join ...

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Showing results 1-20

All JobsCsr JobsCsr Jobs in Portland, OR

Csr information

See Portland, OR salary details

$10

$19

$28

How much do csr jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for csr in Portland, OR is $19.93, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $22.16 per hour, depending on experience, location, and employer.

Is a customer service representative job stressful?

A customer service representative job can be stressful due to high call volumes, dealing with difficult customers, and meeting performance targets. However, stress levels vary depending on the work environment, workload, and individual coping skills, and some employers provide training and support to help manage stress.

What are the key skills and qualifications needed to thrive as a customer service representative?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is often required. Patience, active listening, and a positive attitude help build rapport and efficiently resolve customer concerns. These skills and qualities ensure customer satisfaction, foster loyalty, and support the overall reputation and success of the organization.

What is a customer service representative?

Customer Service Representatives (CSRs) are professionals who interact with customers on behalf of a company, handling inquiries, complaints, and support requests. They work across various industries, providing information about products and services, processing orders, and resolving issues to ensure customer satisfaction. CSRs may communicate with customers via phone, email, chat, or in person, and often play a crucial role in building and maintaining positive customer relationships.

How does a customer service representative typically handle difficult or upset customers, and what support is available from the team?

Customer Service Representatives (CSRs) frequently encounter challenging customer interactions, and effective handling involves active listening, empathy, and clear communication. Most organizations provide comprehensive training, scripts, and escalation protocols to help CSRs manage these situations professionally. Additionally, CSRs often work within supportive teams where supervisors and experienced colleagues are available to offer guidance or take over particularly complex cases. Regular team meetings and debriefs also provide opportunities to share strategies and reduce stress.

What is the difference between Csr vs Customer Service Representative?

AspectCustomer Service Representative

Customer Service Representatives (CSRs) and Customer Service Agents often share similar roles, focusing on assisting customers, resolving issues, and providing product or service information. Both typically require excellent communication skills, basic computer proficiency, and a customer-focused attitude. They work in call centers, retail, or service industries, serving as the first point of contact for customers. The main difference lies in job scope and company-specific titles, but generally, they are interchangeable roles in many organizations.

Is customer service representative an entry level job?

Customer Service Representative (CSR) positions are typically entry-level jobs that require basic communication skills and customer service experience. Many companies offer on-the-job training, making it accessible for candidates without prior experience. However, some roles may prefer or require previous customer service or related experience.
What are the most commonly searched types of Csr jobs in Portland, OR? The most popular types of Csr jobs in Portland, OR are:
What are popular job titles related to Csr jobs in Portland, OR? For Csr jobs in Portland, OR, the most frequently searched job titles are:
What job categories do people searching Csr jobs in Portland, OR look for? The top searched job categories for Csr jobs in Portland, OR are:
What cities near Portland, OR are hiring for Csr jobs? Cities near Portland, OR with the most Csr job openings:
Csr jobs near you
Infographic showing various Csr job openings in Portland, OR as of August 2026, with employment types broken down into 83% Full Time, 15% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $41,463 per year, or $19.9 per hour.

Customer Service Representative

American Leak Detection, Inc

Portland, OR

$18 - $22/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 29 days ago

American Leak Detection rating

7.9

Company rating: 7.9 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

221st of 446 rated engineering

Job description

The Customer Service Representative at American Leak Detection of Oregon / SW Washington is responsible for answering customer questions, scheduling appointments, and dispatching/routing our technicians for daily jobs. The Customer Service Representative (CSR) will help serve our residential, commercial, and municipal customers throughout the Oregon / SW Washington area. 

Benefits for our Customer Service Reps (CSRs):

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
  • Salary: $18.00 - $22.00 per hour

Customer Service Reps (CSR) Core Responsibilities:

  • Answering the phones
  • Explaining our services to potential clients
  • Manage the customer experience
  • Scheduling of appointments
  • Dispatch, routing, and scheduling of jobs for our technicians
  • Shift: 8 hour daytime shift, full-time
  • Availability: General workday is Monday through Friday, occasional weekend availability may be required

Customer Service Representative (CSR) Qualifications:

  • Excellent customer service and telephone skills
  • Excellent written and oral communication skills
  • Proficiency in Microsoft Office Suite
  • Experience in the plumbing, restoration, or construction industries- a plus but not required
  • Experience using Salesforce is a plus but not required

About American Leak Detection:
American Leak Detection is the industry leader in accurate, non-destructive hidden water leak detection. Our highly trained technicians locate hidden water, sewer, gas and swimming pool leaks using our advanced technology and experience developed over 40+ years. Our millions of satisfied customers include residential homeowners and commercial businesses as well as industry professionals including plumbers, building contractors, insurance adjusters, apartment managers, restoration specialists, Homeowners Associations, and municipalities.

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

What American Leak Detection employees say

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