Job Address:
10123 Alliance Road, Suite 320
Blue Ash, OH 45242
Telehealth Call Center Clinician
Remote Opportunity (Must be Licensed in Ohio)
Full Time
Pay: $30 - $34 per hour
About New Vista:
AtNewVista, we arethe behavioralhealth experts. We strive to treat every patient with impeccable precision and care as if they are family. NewVista Behavioral Health is a forward-thinking development and operating company of behavioral health hospitals, substance abuse rehabilitation centers, and behavioral health providers serving the adult and geriatric population
Position Overview
The Telehealth Call Center Clinician provides clinical assessment, care coordination, and referral services via telehealth. This role works collaboratively with interdisciplinary teams and external providers to ensuretimely, compliant, and high-quality patient care.This is a remote position for candidates licensed to practice in the state of Ohio.
Key Responsibilities
Conducts level-of-care assessments and completes ASAM documentation via telehealth platforms.
Coordinates care with interdisciplinary treatment teams and external providers, providingtimelyclinical updates.
Communicates effectively while adhering to HIPAA and 42 CFR Part 2 regulations; documents all interactions accurately.
Provides community resource information andfacilitates"warm referrals" to support patient engagement.
Collaborates withutilizationreviewstaffregardingauthorizations and ongoing care needs.
Completes comprehensive,timelydocumentation in compliance with organizational, clinical, and regulatory standards.
Demonstrates strong crisis intervention skills whilemaintainingpatient confidentiality.
Maintains working knowledge of applicable clinical regulations and best practices.
Completes the admissions process, including verification of benefits and securing required authorizations.
Education Requirements
High school diploma or GEDrequired.
Bachelor's degree preferred (BSW, LSW, or RN),or
Master's degree in Social Work, Counseling, or a related field withappropriate licensure.
Licensure Requirements
Benefits designed to support you today and invest in your tomorrow:
Optional coverages:
Multitude of medical coverage plan options tailored to your needs
Health Share Plan
Vista Wellness providing physician and pharmacy coverage
Dental
Vision
Short Term Disability
Accident insurance
Individual Coverage Health Reimbursement Arrangement
Hospital Indemnity
Critical Illness
Life Insurance
Paid time off and paid holidays
401(k) with company contribution
Growing with us: