Help Desk - Tier 1
Scottsdale, AZ · On-site
$20.25 - $27.25/hr
A Service Desk Contractor acts as a single point of contact between the end-user and other IT ... Employment Type: FULL_TIME
Help Desk - Tier 1
Scottsdale, AZ · On-site
$20.25 - $27.25/hr
A Service Desk Contractor acts as a single point of contact between the end-user and other IT ... Employment Type: FULL_TIME
Executive Assistant
Manhattan, NY · On-site
$55K - $60K/yr
Respond to caller inquiries and provide information when appropriate. Take clear, accurate messages ... We offer full time employees a full comprehensive benefits package that includes Medical, Dental ...
Quick apply
Executive Assistant
Manhattan, NY · On-site
$55K - $60K/yr
Respond to caller inquiries and provide information when appropriate. Take clear, accurate messages ... We offer full time employees a full comprehensive benefits package that includes Medical, Dental ...
Executive Assistant
New York, NY · On-site
$55K - $60K/yr
Respond to caller inquiries and provide information when appropriate. Take clear, accurate messages ... We offer full time employees a full comprehensive benefits package that includes Medical, Dental ...
Executive Assistant
New York, NY · On-site
$55K - $60K/yr
Respond to caller inquiries and provide information when appropriate. Take clear, accurate messages ... We offer full time employees a full comprehensive benefits package that includes Medical, Dental ...
The Senior Contact Center Specialist serves as the first point of contact for all types of account ... Answers incoming caller inquiries about company products and services with a focus on delivering a ...
The Senior Contact Center Specialist serves as the first point of contact for all types of account ... Answers incoming caller inquiries about company products and services with a focus on delivering a ...
... Point, and Envision systems and Plan documents. Knowledge of any vendor systems that may be ... Ability to diffuse irate calls to a level where the caller is satisfied with the response and ...
... Point, and Envision systems and Plan documents. Knowledge of any vendor systems that may be ... Ability to diffuse irate calls to a level where the caller is satisfied with the response and ...
Executive Assistant
Manhattan, NY · On-site
$55K - $60K/yr
Respond to caller inquiries and provide information when appropriate. Take clear, accurate messages ... We offer full time employees a full comprehensive benefits package that includes Medical, Dental ...
Executive Assistant
Manhattan, NY · On-site
$55K - $60K/yr
Respond to caller inquiries and provide information when appropriate. Take clear, accurate messages ... We offer full time employees a full comprehensive benefits package that includes Medical, Dental ...
... Point, and Envision systems and Plan documents. Knowledge of any vendor systems that may be ... Ability to diffuse irate calls to a level where the caller is satisfied with the response and ...
... Point, and Envision systems and Plan documents. Knowledge of any vendor systems that may be ... Ability to diffuse irate calls to a level where the caller is satisfied with the response and ...
This role serves as the first point of contact, delivering accurate information about services and ... Memorizes and adheres to call scripts and quality standards, adjusting approach based on caller ...
Quick apply
This role serves as the first point of contact, delivering accurate information about services and ... Memorizes and adheres to call scripts and quality standards, adjusting approach based on caller ...
Customer Relations Specialist
Raymore, MO · On-site
$18.39/hr
Front Office Support Employment Type: Full Time Location: Raymore - Sunset Lane Reporting To ... Olivia Lindsey Compensation: $18.39 / hour Description Be the welcoming face and first point of ...
Customer Relations Specialist
Raymore, MO · On-site
$18.39/hr
Front Office Support Employment Type: Full Time Location: Raymore - Sunset Lane Reporting To ... Olivia Lindsey Compensation: $18.39 / hour Description Be the welcoming face and first point of ...
Customer Relations Specialist
Owensville, MO · On-site
$18.39/hr
... point of contact for our organization-and help create a positive experience for every visitor and caller. Schedule: Tuesday-Friday, 7:30 am - 6 pm; Full-Time Are you a friendly, organized ...
Customer Relations Specialist
Owensville, MO · On-site
$18.39/hr
... point of contact for our organization-and help create a positive experience for every visitor and caller. Schedule: Tuesday-Friday, 7:30 am - 6 pm; Full-Time Are you a friendly, organized ...
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Receptionist Administrative Assistant
Middletown, CT · On-site
$18 - $22/hr
Middletown, CT Job Type: Full-Time Pay: $18.00 - $22.00 per hour Schedule: Monday - Friday, 8:00 AM ... This position serves as the first point of contact for customers, vendors, and visitors while ...
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Be Seen First
Receptionist Administrative Assistant
Middletown, CT · On-site
$18 - $22/hr
Middletown, CT Job Type: Full-Time Pay: $18.00 - $22.00 per hour Schedule: Monday - Friday, 8:00 AM ... This position serves as the first point of contact for customers, vendors, and visitors while ...
Customer Relations Specialist
Warrenton, MO · On-site
$18.39/hr
Front Office Support Employment Type: Full Time Location: Warrenton - Brune Parkway Reporting To ... Jennifer Lacey Compensation: $18.39 / hour Description Be the welcoming face and first point of ...
Customer Relations Specialist
Warrenton, MO · On-site
$18.39/hr
Front Office Support Employment Type: Full Time Location: Warrenton - Brune Parkway Reporting To ... Jennifer Lacey Compensation: $18.39 / hour Description Be the welcoming face and first point of ...
... point of contact for our organization--and help create a positive experience for every visitor and caller. Schedule: Tuesday-Friday, 7:30 am - 6 pm; Full-Time Are you a friendly, organized ...
Quick apply
... point of contact for our organization--and help create a positive experience for every visitor and caller. Schedule: Tuesday-Friday, 7:30 am - 6 pm; Full-Time Are you a friendly, organized ...
Customer Relations Specialist
Raymore, MO · On-site
$18.39/hr
Front Office Support Employment Type: Full Time Location: Raymore - Sunset Lane Reporting To ... Olivia Lindsey Compensation: $18.39 / hour Description Be the welcoming face and first point of ...
Customer Relations Specialist
Raymore, MO · On-site
$18.39/hr
Front Office Support Employment Type: Full Time Location: Raymore - Sunset Lane Reporting To ... Olivia Lindsey Compensation: $18.39 / hour Description Be the welcoming face and first point of ...
Be the welcoming face and first point of contact for our organization-and help create a positive experience for every visitor and caller. Schedule: Tuesday-Friday, 7:30 am - 6 pm; Full-Time Are you a ...
Be the welcoming face and first point of contact for our organization-and help create a positive experience for every visitor and caller. Schedule: Tuesday-Friday, 7:30 am - 6 pm; Full-Time Are you a ...
Hospital Operator- Glenview, IL
Glenview, IL · On-site
$18.38 - $26.65/hr
GBH Glenbrook Hospital Glenview * Full Time/Part Time: Full Time * Hours: * Week #1: Monday ... The Hospital Operator serves as the primary point of contact for all incoming calls to the hospital ...
Hospital Operator- Glenview, IL
Glenview, IL · On-site
$18.38 - $26.65/hr
GBH Glenbrook Hospital Glenview * Full Time/Part Time: Full Time * Hours: * Week #1: Monday ... The Hospital Operator serves as the primary point of contact for all incoming calls to the hospital ...
Automotive Receptionist
Naperville, IL · On-site
$32K/yr
This full-time position will work Monday-Friday from 1:00PM-8:00PM, weekends off. We Offer ... caller wishes to leave * Assists the accounting office with various clerical duties as needed
Automotive Receptionist
Naperville, IL · On-site
$32K/yr
This full-time position will work Monday-Friday from 1:00PM-8:00PM, weekends off. We Offer ... caller wishes to leave * Assists the accounting office with various clerical duties as needed
This full-time position will work Monday-Friday from 1:00PM-8:00PM, weekends off. We Offer ... caller wishes to leave * Assists the accounting office with various clerical duties as needed
This full-time position will work Monday-Friday from 1:00PM-8:00PM, weekends off. We Offer ... caller wishes to leave * Assists the accounting office with various clerical duties as needed
Hospital Operator- Glenview, IL
Glenview, IL · On-site
$18.38 - $26.65/hr
GBH Glenbrook Hospital Glenview * Full Time/Part Time: Full Time * Hours: * Week #1: Monday ... The Hospital Operator serves as the primary point of contact for all incoming calls to the hospital ...
Hospital Operator- Glenview, IL
Glenview, IL · On-site
$18.38 - $26.65/hr
GBH Glenbrook Hospital Glenview * Full Time/Part Time: Full Time * Hours: * Week #1: Monday ... The Hospital Operator serves as the primary point of contact for all incoming calls to the hospital ...
Receptionist
Albuquerque, NM · On-site
$15 - $16/hr
Job Type: Full-Time, In-Person Location: Albuquerque, NM Pay: $15-$16/hr + bonuses Experience ... What You'll Do As the first point of contact for our clients, you'll play a vital role in setting ...
Receptionist
Albuquerque, NM · On-site
$15 - $16/hr
Job Type: Full-Time, In-Person Location: Albuquerque, NM Pay: $15-$16/hr + bonuses Experience ... What You'll Do As the first point of contact for our clients, you'll play a vital role in setting ...
Full Time Point Caller information
See salary details
$5.29 - $7.34
0% of jobs
$7.34 - $9.40
3% of jobs
$9.40 - $11.45
15% of jobs
$11.45 - $13.51
0% of jobs
$13.51 - $15.56
0% of jobs
$16.34 is the 25th percentile. Wages below this are outliers.
$15.56 - $17.61
18% of jobs
$17.61 - $19.67
0% of jobs
$19.67 - $21.72
3% of jobs
The median wage is $23.01 / hr.
$21.72 - $23.78
17% of jobs
$25.21 is the 75th percentile. Wages above this are outliers.
$23.78 - $25.83
27% of jobs
$25.83 - $27.88
17% of jobs
$5
$20
$27
How much do full time point caller jobs pay per hour?
As of Jun 23, 2026, the average hourly pay for full time point caller in the United States is $20.99, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $25.48 per hour, depending on experience, location, and employer.
What are the most commonly searched types of Point Caller jobs? The most popular types of Point Caller jobs are:
Job description
POSITION SUMMARY:
A Service Desk Contractor provides first-level end-user support and incident diagnosis for Republic Services' applications, endpoints, and infrastructure. A Service Desk Contractor acts as a single point of contact between the end-user and other IT resources. This position also documents incoming interactions and their resolutions and manages ticket routing and incident resolution with other IT resources.
PROJECT INFORMATION:
Service Desk.
PRINCIPAL RESPONSIBILITIES:
• Responds to incoming interactions initiated via phone.
• Fulfills incoming service requests.
• Diagnoses and troubleshoots incidents with endpoint hardware, enterprise applications, locally installed software, and other industry standard technologies.
• Uses the IT Service Management tool to accurately document all incoming Interactions and resolutions.
• Appropriately escalates incidents as required and monitors resolution progress until the incident is resolved to the caller's satisfaction.
• Keeps IT Service Desk team and management informed of any new support issues in a clear and timely manner.
• Researches support issues when resolutions are not readily attainable by checking available resources including, but not limited to, the IT Service Management tool, external knowledge bases, software manuals, and via collaboration with other team members.
• Works to consistently improve call handling, documentation quality, overall end-user experience, and resolution processes.
• Performs other job-related duties as assigned or apparent.
A Service Desk Contractor provides first-level end-user support and incident diagnosis for Republic Services' applications, endpoints, and infrastructure. A Service Desk Contractor acts as a single point of contact between the end-user and other IT resources. This position also documents incoming interactions and their resolutions and manages ticket routing and incident resolution with other IT resources.
PROJECT INFORMATION:
Service Desk.
PRINCIPAL RESPONSIBILITIES:
• Responds to incoming interactions initiated via phone.
• Fulfills incoming service requests.
• Diagnoses and troubleshoots incidents with endpoint hardware, enterprise applications, locally installed software, and other industry standard technologies.
• Uses the IT Service Management tool to accurately document all incoming Interactions and resolutions.
• Appropriately escalates incidents as required and monitors resolution progress until the incident is resolved to the caller's satisfaction.
• Keeps IT Service Desk team and management informed of any new support issues in a clear and timely manner.
• Researches support issues when resolutions are not readily attainable by checking available resources including, but not limited to, the IT Service Management tool, external knowledge bases, software manuals, and via collaboration with other team members.
• Works to consistently improve call handling, documentation quality, overall end-user experience, and resolution processes.
• Performs other job-related duties as assigned or apparent.
MINIMUM QUALIFICATIONS:
• High School Diploma or G.E.D.
• Experience with supporting and troubleshooting modern IT endpoint hardware technologies and software products.
• Ability to communicate technical information to non-technical users.
Education:Employment Type: FULL_TIME• High School Diploma or G.E.D.
• Experience with supporting and troubleshooting modern IT endpoint hardware technologies and software products.
• Ability to communicate technical information to non-technical users.
About IntraEdge
Sourced by ZipRecruiter
At heart, we are a technology, products and services organization In our soul, it’s the people who make us what we are — the professionals we train and connect to next-level opportunities and the experts who create innovative solutions and value for our national and international partners. It’s true that innovative technology can provide a major boost to your business, but you also need the right talent pushing it forward. This critical combination is what we offer all of our partners: cutting edge tech solutions and the expertise to bring it to life.
Industry
It services
Company size
1,001 - 5,000 Employees
Headquarters location
Chandler, AZ, US
Year founded
2002