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Full Time L3 Support Engineer Jobs (NOW HIRING)

Fortinet

Technical Support Engineer

Sunnyvale, CA

$90K - $110K/yr

Strong understanding of TCP/IP, routing protocols, L2/L3 switches * Experience with security ... The US base salary range for this full-time position is $90,000-$110,000. Fortinet offers employees ...

Fortinet

Technical Support Engineer

Sunnyvale, CA

$90K - $110K/yr

Strong understanding of TCP/IP, routing protocols, L2/L3 switches * Experience with security ... The US base salary range for this full-time position is $90,000-$110,000. Fortinet offers employees ...

DRW

Application Support Engineer

Greenwich, NY · On-site

$130K - $165K/yr

Provide L1 and L2 support for users and collaborate with developers on L3 support * Onboard support processes for new development teams and applications as the support team continues to expand What ...

Fortinet, Inc.

Technical Support Engineer

Sunnyvale, CA · On-site

$90K - $110K/yr

Strong understanding of TCP/IP, routing protocols, L2/L3 switches * Experience with security ... The US base salary range for this full-time position is $90,000-$110,000. Fortinet offers employees ...

Fortinet, Inc.

Technical Support Engineer

Sunnyvale, CA · On-site

$90K - $110K/yr

Strong understanding of TCP/IP, routing protocols, L2/L3 switches * Experience with security ... The US base salary range for this full-time position is $90,000-$110,000. Fortinet offers employees ...

Fortinet

Technical Support Engineer

Sunnyvale, CA

$88K - $107K/yr

Strong understanding of TCP/IP, routing protocols, L2/L3 switches * Experience with security ... The US base salary range for this full-time position is $88,000 -$107,000. Fortinet offers ...

Fortinet, Inc.

Technical Support Engineer

Sunnyvale, CA · On-site

$88K - $107K/yr

Strong understanding of TCP/IP, routing protocols, L2/L3 switches * Experience with security ... The US base salary range for this full-time position is $88,000 -$107,000. Fortinet offers ...

Fortinet, Inc.

Technical Support Engineer

Sunnyvale, CA · On-site

$88K - $107K/yr

Strong understanding of TCP/IP, routing protocols, L2/L3 switches * Experience with security ... The US base salary range for this full-time position is $88,000 -$107,000. Fortinet offers ...

Tata Consultancy Service Limited

MES Engineer

Holland, MI · On-site

$85K - $130K/yr

Roles & Responsibilities • Provide L2/L3 support for MES/MoM systems ensuring high availability ... engineering, controls teams, central IT, and external vendors to resolve issues and implement ...

Ovation Workplace Services Inc.

Be Seen First

Network Engineer - Onsite

Parsippany, NJ · On-site

$45K - $58K/yr

Non-Exempt | Employment Type: Full Time The Network Engineer is responsible for providing advanced L2/L3 support for enterprise and Operational Technology (OT) network environments, ensuring high ...

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Full Time L3 Support Engineer information

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How much do full time l3 support engineer jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for full time l3 support engineer in the United States is $39.87, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $46.63 per hour, depending on experience, location, and employer.

What is the difference between Full Time L3 Support Engineer vs Network Support Engineer?

AspectFull Time L3 Support EngineerNetwork Support Engineer
CredentialsTypically requires certifications like CompTIA Network+, Cisco CCNAOften requires similar certifications such as Cisco CCNA, CompTIA Network+
Work EnvironmentProvides advanced technical support within IT teams, troubleshooting complex issuesFocuses on network infrastructure, troubleshooting network hardware and connectivity
Industry UsageUsed across various industries including IT, telecom, and enterprise sectorsPrimarily in networking, telecom, and data center environments

The Full Time L3 Support Engineer and Network Support Engineer roles share similar certifications and work environments, but the L3 Support Engineer handles broader technical issues across systems and applications, while the Network Support Engineer specializes in network infrastructure and connectivity.

More about Full Time L3 Support Engineer jobs
What cities are hiring for Full Time L3 Support Engineer jobs? Cities with the most Full Time L3 Support Engineer job openings:
What are the most commonly searched types of L3 Support Engineer jobs? The most popular types of L3 Support Engineer jobs are:
What job categories do people searching Full Time L3 Support Engineer jobs look for? The top searched job categories for Full Time L3 Support Engineer jobs are:
Full Time L3 Support Engineer jobs near you
Infographic showing various Full Time L3 Support Engineer job openings in the United States as of July 2026, with employment types broken down into 95% Full Time, 2% Part Time, and 3% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $82,930 per year, or $39.9 per hour.
Technical Support Engineer

Technical Support Engineer

Fortinet

Sunnyvale, CA

$90K - $110K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic Technical Support Engineer to contribute to the success of our rapidly growing business.

You would act as the Technical Support Engineer for Switching and Wireless Team. 

As a Technical Support Engineer, you will:

Provide direct technical web and telephone support to Fortinet customers including:

  • Support and troubleshooting on the wireless and switching range of Fortinet products
  • Collection, analysis and change recommendations of configuration information
  • Collection and analysis of customer network information
  • Collection and initial analysis of packet trace information
  • Recommend corrective actions based on analysis
  • Provide customer education where needed due to gaps in networking, product knowledge etc
  • Consultation of technical documentation, bulletins and release notes for known problems
  • Reproduction of customer environments on lab equipment
  • Follow up on technical cases including proper escalation and management of the case until case closure.
  • Manage customer communications and expectations until the closure of each case

Job Requirements:

An insightful and influential collaborator to join our team. We encourage you to apply for this position if you have the following qualities:

  • Experience in a technical support role in a networking/security company or equivalent education
  • Strong understanding of WiFi 802.11 networks, 4G LTE experience.
  • Strong understanding of TCP/IP, routing protocols, L2/L3 switches
  • Experience with security products firewalls, IPSec, IDS/IPS, WIDS
  • Strong troubleshooting and problem solving skills
  • Extensive working knowledge of Windows, MACOs,UNIX or Linux
  • Previous call center experience, preferably supporting data networking products and/or security products is desirable.
  • Strong English skills both written and verbal.
  • Must be authorized to work in the U.S. without sponsorship

Educational Requirements:

Bachelor's degree in Computer Science, Software Engineering or related field, or an equivalent combination of training and experience is desirable

Why Join Us:

We encourage candidates from all backgrounds and identities to apply. We offer a supportive work environment and a competitive Total Rewards package to support you with your overall health and financial well-being. 

Embark on a challenging, enjoyable, and rewarding career journey with Fortinet. Join us in bringing solutions that make a meaningful and lasting impact to our 660,000+ customers around the globe.

The US base salary range for this full-time position is $90,000-$110,000. Fortinet offers employees a variety of benefits, including medical, dental, vision, life and disability insurance, 401(k), 11 paid holidays, vacation time, and sick time as well as a comprehensive leave program.

Wage ranges are based on various factors including the labor market, job type, and job level. Exact salary offers will be determined by factors such as the candidate's subject knowledge, skill level, qualifications, experience, and geographic location.

All roles are eligible to participate in the Fortinet equity program, Bonus eligibility is reviewed at time of hire and annually at the Company's discretion.

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