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Full Time L3 Support Engineer Jobs (NOW HIRING)

Lorven technologies

AWS Lead

Foster City, CA · On-site

$119K - $157K/yr

AWS Lead Foster City , CA (Onsite) Fulltime The L3 Cloud & Platform Support Engineer is responsible for providing advanced technical support and ownership of complex incidents across cloud-native ...

Zello Inc

Support Engineer - L3

Austin, TX · On-site

Mentored L2 Support Engineers and L1 product advocates on advanced troubleshooting * Aided our CS team in working through their customers' most complex configuration and user management issues ...

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Full Time L3 Support Engineer information

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How much do full time l3 support engineer jobs pay per hour?

As of Jun 21, 2026, the average hourly pay for full time l3 support engineer in the United States is $39.87, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $46.63 per hour, depending on experience, location, and employer.

What engineers make $500,000?

Senior engineers in specialized fields such as software engineering, data engineering, or cloud infrastructure can earn $500,000 or more annually, especially with experience, advanced skills, and in high-demand industries. These roles often require expertise in programming, system architecture, and certifications, and may include bonuses and stock options that contribute to total compensation.

What jobs pay $10,000 a month without a degree?

A Full Time L3 Support Engineer can potentially earn around $10,000 a month through experience, specialized skills, and certifications in areas like networking, cloud services, or cybersecurity. High-paying support roles often require technical expertise, problem-solving abilities, and familiarity with tools such as ticketing systems and remote support platforms.

What is the salary of L3 support engineer?

The salary of a full-time L3 Support Engineer typically ranges from $60,000 to $100,000 annually, depending on experience, location, and industry. L3 support roles often require advanced troubleshooting skills and knowledge of specific tools or systems, which can influence compensation levels.

What is the difference between Full Time L3 Support Engineer vs Network Support Engineer?

AspectFull Time L3 Support EngineerNetwork Support Engineer
CredentialsTypically requires certifications like CompTIA Network+, Cisco CCNAOften requires similar certifications such as Cisco CCNA, CompTIA Network+
Work EnvironmentProvides advanced technical support within IT teams, troubleshooting complex issuesFocuses on network infrastructure, troubleshooting network hardware and connectivity
Industry UsageUsed across various industries including IT, telecom, and enterprise sectorsPrimarily in networking, telecom, and data center environments

The Full Time L3 Support Engineer and Network Support Engineer roles share similar certifications and work environments, but the L3 Support Engineer handles broader technical issues across systems and applications, while the Network Support Engineer specializes in network infrastructure and connectivity.

How much do L3 engineers make?

L3 Support Engineers typically earn a salary ranging from $70,000 to $110,000 annually, depending on experience, location, and industry. They often require advanced technical skills, certifications, and experience with troubleshooting complex issues in enterprise environments.
More about Full Time L3 Support Engineer jobs
What cities are hiring for Full Time L3 Support Engineer jobs? Cities with the most Full Time L3 Support Engineer job openings:
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What job categories do people searching Full Time L3 Support Engineer jobs look for? The top searched job categories for Full Time L3 Support Engineer jobs are:
Full Time L3 Support Engineer jobs near you
Infographic showing various Full Time L3 Support Engineer job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, and 99% Full Time. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $82,930 per year, or $39.9 per hour.
L1 Support Engineer

L1 Support Engineer

Milestone Technologies, Inc.

San Francisco, CA • On-site

Full-time

Posted 4 days ago

Job description

Job Summary:
Milestone Technologies, Inc. is seeking a proactive and customer-focused L1 Support Engineer to provide first-level technical assistance to end users. This role is responsible for troubleshooting basic IT issues, managing service requests, and ensuring timely resolution or escalation of incidents to higher-level support teams.
Responsibilities:
• Serve as the first point of contact for all IT support requests via phone, email, chat, or ticketing systems
• Diagnose and resolve basic hardware, software, and network issues
• Log, track, and manage incidents and service requests in the ITSM tool (e.g., ServiceNow)
• Perform initial troubleshooting for:
• + Password resets and access issues
• + Email and collaboration tools (Outlook, Teams, etc.)
• + Desktop, laptop, and peripheral issues
• + Basic network/connectivity problems
• Escalate complex issues to L2/L3 support teams with proper documentation
• Maintain accurate records of all interactions and resolutions
• Follow standard operating procedures (SOPs) and service level agreements (SLAs)
• Assist with user onboarding/offboarding tasks, including account setup and system access
• Provide guidance and support to users on IT policies and tools
• Contribute to knowledge base documentation and process improvements
Qualifications:
Required:
• Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience)
• 0–2 years of experience in IT support, help desk, or technical support role
• Basic understanding of Windows/Mac operating systems
• Basic understanding of Active Directory (user management, password resets)
• Basic understanding of Networking fundamentals (DNS, DHCP, VPN)
• Familiarity with ticketing systems (e.g., ServiceNow, Jira, Zendesk)
• Strong troubleshooting and problem-solving skills
• Excellent communication and customer service skills
• Ability to prioritize and manage multiple tasks
Company:
Milestone Technologies is a global IT Services and Digital Solutions company based in Silicon Valley that helps hundreds of leading corporations deliver technology around the globe. Founded in 1997, the company is headquartered in Fremont, USA, with a team of 1001-5000 employees. The company is currently Late Stage.

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