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Full Time L3 Support Engineer Jobs (NOW HIRING)

Lorven technologies

AWS Lead

Foster City, CA · On-site

$119K - $157K/yr

AWS Lead Foster City , CA (Onsite) Fulltime The L3 Cloud & Platform Support Engineer is responsible for providing advanced technical support and ownership of complex incidents across cloud-native ...

Zello Inc

Support Engineer - L3

Austin, TX · On-site

Mentored L2 Support Engineers and L1 product advocates on advanced troubleshooting * Aided our CS team in working through their customers' most complex configuration and user management issues ...

Forhyre

Desktop Support Engineer - L3

Downers Grove, IL · On-site

We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer-savvy ...

J&S Infoline Inc

IAM Support Engineer

Wilmington, DE · Remote

$40K - $60K/yr

We're hiring an IAM Support Engineer to join our Identity and Access Management team. This role is ... Escalate complex issues to L3/engineering teams * Maintain accurate tickets and SOPs Requirements:

New

Themesoft, Inc.

Production Support Engineer

Charlotte, NC · On-site

$41 - $53.50/hr

Production Support Engineer Charlotte NC or Chandler Hybrid * Production Support Engineer * Client ... Provide L2/L3 production support for critical applications, performing root cause analysis (RCA ...

Fortinet, Inc.

Technical Support Engineer

Sunnyvale, CA · On-site

$90K - $110K/yr

Strong understanding of TCP/IP, routing protocols, L2/L3 switches * Experience with security ... The US base salary range for this full-time position is $90,000-$110,000. Fortinet offers employees ...

Fortinet, Inc.

Technical Support Engineer

Sunnyvale, CA · On-site

$90K - $110K/yr

Strong understanding of TCP/IP, routing protocols, L2/L3 switches * Experience with security ... The US base salary range for this full-time position is $90,000-$110,000. Fortinet offers employees ...

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Full Time L3 Support Engineer information

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$68

How much do full time l3 support engineer jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for full time l3 support engineer in the United States is $39.87, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $46.63 per hour, depending on experience, location, and employer.

What is the difference between Full Time L3 Support Engineer vs Network Support Engineer?

AspectFull Time L3 Support EngineerNetwork Support Engineer
CredentialsTypically requires certifications like CompTIA Network+, Cisco CCNAOften requires similar certifications such as Cisco CCNA, CompTIA Network+
Work EnvironmentProvides advanced technical support within IT teams, troubleshooting complex issuesFocuses on network infrastructure, troubleshooting network hardware and connectivity
Industry UsageUsed across various industries including IT, telecom, and enterprise sectorsPrimarily in networking, telecom, and data center environments

The Full Time L3 Support Engineer and Network Support Engineer roles share similar certifications and work environments, but the L3 Support Engineer handles broader technical issues across systems and applications, while the Network Support Engineer specializes in network infrastructure and connectivity.

More about Full Time L3 Support Engineer jobs
What cities are hiring for Full Time L3 Support Engineer jobs? Cities with the most Full Time L3 Support Engineer job openings:
What are the most commonly searched types of L3 Support Engineer jobs? The most popular types of L3 Support Engineer jobs are:
What job categories do people searching Full Time L3 Support Engineer jobs look for? The top searched job categories for Full Time L3 Support Engineer jobs are:
Full Time L3 Support Engineer jobs near you
Infographic showing various Full Time L3 Support Engineer job openings in the United States as of July 2026, with employment types broken down into 95% Full Time, 2% Part Time, and 3% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $82,930 per year, or $39.9 per hour.
VMware Senior Technical Support Engineer (NSX)

VMware Senior Technical Support Engineer (NSX)

Spinnaker Support

Remote

$125K - $135K/yr

Full-time

Re-posted 7 days ago

Job description

Spinnaker Support provides global enterprise software support, managed services, and project-based consulting to many of the world's most recognized and respected brands. Founded in 2008, our customer focus, business integrity, exacting standards, and depth of expertise have earned us the trust and loyalty of over 1,300 organizations located in 104 countries. Our dedicated international team works closely with every customer to ensure they receive exceptional, customized services that clear the way for their operational success. Today, Spinnaker Support is proud to be the industry's highest-rated provider for third-party software support services for VMware, Oracle, SAP, JD Edwards and Microsoft.
We have an immediate need for an experienced VMware L3 Support Engineer:
  • Occasional after hours, weekends and holidays support for urgent customer issues.
  • Must have excellent customer focus and communication, friendly interaction and passion to help customers with their software issues.
  • Ability to troubleshoot customer issues in an environment where online and remotely connected to the customer's systems.
  • Work as part of a global team ensuring effective collaboration to help resolve customer issues in a 24x7 follow the sun support model.
  • Drive customer satisfaction by tracking issues from start to closure, minimizing aging cases.
  • Provide when requested root cause analysis for technical issues.
  • Assist with creating and maintaining relevant knowledge articles.
  • Work with other internal stakeholders as needed to enhance the overall customer experience.
  • Strong analytical and problem-solving skills
  • Promote best practise and new methodologies

Role skill requirements:
  • Minimum 5 years' experience across VMware core technologies at a senior support level.
  • Experience in handling critical customer situations.
  • Knowledge of NSX-T Architecture: Understanding Managers, Controllers, Transport Nodes, Edge Nodes, TEPs.
  • Understanding of Logical Switching & Routing: Segment creation and management, Tier-0 and Tier-1 gateway design
  • Understanding of Distributed Firewall (DFW) and Gateway Firewall (GFW): Micro-segmentation, Rule creation and optimization and Grouping objects and policies
  • Understanding of Edge Services: Load balancer configuration, NAT and VPN.
  • Knowledge of VMware vSphere is mandatory. Hand-on experience on vCenter, ESXi, VM networking and vDS (vSphere Distributed Switch).
  • Knowledge of Rest API, Curl and Postman is mandatory. Understanding of the HTTP response code, able to craft Rest API call (GET, POST, PUT and DELETE).
  • Knowledge of Certificates is needed. Understand the concept of Self-signed, CA certificates.
  • Proficiency on Linux/UNIX is mandatory. Able to navigate the directories and filing system, to use shell commands in a troubleshooting environment.
  • Proficiency in Networking is mandatory. In-depth understanding of L3 networking protocols including switching technologies, routing fundamentals, IP subnetting and Address Management, fire walling, load balancers, Security trust zones, Management Networks, VPN and network design
  • Proficiency in Packet Capture/Wireshark is mandatory. Able to navigate through the complexity of the network virtualization.
  • Familiarity with systems management concepts, processes and standards (e. g. SNMP); capacity/performance management and tuning; and storage and network management.
  • Certifications required: Linux: LPIC-1, LPIC-2. Networking: CCNA, CCNP is a plus, VMware: VCP, VCP-NV, VCAP-NV is a plus

We are committed to fair and equitable compensation practices. As such, compensation will ultimately be in line with the labor market data, and the location in which the position is filled. Final compensation for this role will be determined by various factors such as education, experience, knowledge, skills, and abilities of the candidate, and alignment with labor market data and geographic location.
US - Pay Transparency
$125,000-$135,000 USD
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