ZipRecruiter

Log In

2

Full Time Knowledge Base Jobs (NOW HIRING)

Playbook

Technical Writer

Hoboken, NJ

Writing, publishing, and maintaining high-quality content within the support knowledge base ... Paid Travel Opportunities Employment Type: FULL_TIME

EBizCharge

Technical Writer I

Irvine, CA · On-site

This role will support product documentation, release documentation, Knowledge Base content, and ... Job Type: Full-time The Company is committed to compliance with all applicable laws providing equal ...

Enterprise Knowledge

Semantic Modeler

Arlington, VA · On-site

$120K - $135K/yr

Enterprise Knowledge (EK) is hiring a full-time Semantic Modeler to join our growing Semantic ... Additionally, contribute to EK's robust Knowledge Base by developing thoughtful and impactful ...

Enterprise Knowledge

Semantic Modeler

Arlington, VA · On-site

$120K - $135K/yr

Enterprise Knowledge (EK) is hiring a full-time Semantic Modeler to join our growing Semantic ... Additionally, contribute to EK's robust Knowledge Base by developing thoughtful and impactful ...

next page

Showing results 1-20

All JobsKnowledge Base JobsFull Time Knowledge Base Jobs

Full Time Knowledge Base information

See salary details

$37.5K

$79.1K

$172K

How much do full time knowledge base jobs pay per year?

As of Jul 17, 2026, the average yearly pay for full time knowledge base in the United States is $79,133.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,500.00 and $101,000.00 per year, depending on experience, location, and employer.
What are the most commonly searched types of Knowledge Base jobs? The most popular types of Knowledge Base jobs are:
Full Time Knowledge Base jobs near you
IT Training & Knowledge Management Specialist

IT Training & Knowledge Management Specialist

SAIC

Kings Point, NY

$40K - $80K/yr

Full-time

Posted 3 days ago

New

SAIC rating

7.9

Company rating: 7.9 out of 10

Based on 79 frontline employees who took The Breakroom Quiz

68th of 210 rated it services

Job description

Job ID: 2614548

Location: Kings Point, NY, US

Date Posted: 2026-07-14

Category: Information Technology

Subcategory: Knowl/Collab Engr

Schedule: Full-Time

Shift: Day Job

Travel: No

Minimum Clearance Required: None

Clearance Level Must Be Able to Obtain: Public Trust

Potential for Remote Work: ORA_ON_SITE


Description

Job Summary

We are seeking an IT Training & Knowledge Management Specialist based at the United States Merchant Marine Academy in Kings Point, NY. This role is onsite and may have flexibility for some situational remote work days. This role leads end-user technology training, develops knowledge resources, and enhances IT communications and service delivery. It drives Microsoft 365 adoption, supports onboarding training, builds and maintains knowledge bases, manages intranet content, and delivers proactive user education.

The ideal candidate is an excellent communicator and quick learner who excels at synthesizing technical information from subject matter experts and translating it into clear, user-friendly training, documentation, and guidance for non-technical audiences. Deep expertise in every tool or system is not required; the focus is on strong analytical, facilitation, and communication skills to bridge IT and end-users effectively.

Job Description:

  • Deliver Microsoft 365 and general IT training during employee onboarding.
  • Develop quick reference guides, training materials, and knowledge base articles.
  • Host Office Hours and Lunch & Learn sessions in person and via Microsoft Teams.
  • Maintain and update IT SharePoint and intranet sites.
  • Review service desk tickets to identify recurring issues and create proactive training materials.
  • Develop and distribute IT announcements, newsletters, and cybersecurity bulletins/guidance.
  • Support integration of ITSM tools (e.g., Jira) with training resources.
  • Track mandatory training compliance and reporting.
  • Assist in developing AI chatbot solutions for common IT issues.

Qualifications

Required Qualifications

  • Bachelor’s degree in IT, Communications, Education, or related field (or equivalent experience) and at least 1 year of relevant experience.
  • Highly preferred 5-7 years of experience in IT training, knowledge management, technical communications, or a similar role.
  • Strong working knowledge of Microsoft 365 (Teams, SharePoint, OneDrive, Outlook).
  • Proven ability to quickly learn new tools/technologies, synthesize complex information, and create clear, user-friendly training and documentation.
  • Experience delivering live/virtual training and facilitating sessions.
  • Familiarity with IT service management platforms (Jira, ServiceNow, etc.).
  • Excellent written, verbal, and interpersonal communication skills.

Preferred

  • Experience with Power Platform or AI chatbot tools.
  • Experience in regulated or government environments.
  • Knowledge of cybersecurity awareness training.
  • Microsoft 365 Certified: Fundamentals (MS-900).
  • Microsoft 365 Certified: Teamwork Administrator Associate (MS-300 / MS-301).

Target salary range: $40,001 - $80,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.

What SAIC employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply