ZipRecruiter

Log In

2

Full Time Inmate Call Monitoring Jobs in Vancouver, WA

Tiffee Companies

Customer Care Supervisor

Portland, OR · On-site

$60K - $70K/yr

Monitor KPIs, conduct QA evaluations and call monitoring, maintain documentation, and proactively ... Work Environment: Full-time, in-office, business casual role. $60,000 - $70,000 a year Join Us ...

Lever Organic

Customer Care Supervisor

Portland, OR

$60K - $70K/yr

Monitor KPIs, conduct QA evaluations and call monitoring, maintain documentation, and proactively ... Work Environment: Full-time, in-office, business casual role. Join Us Joining Renewal by Andersen ...

University of Washington

Agent

Hillsboro, OR · On-site

$16.25 - $21.50/hr

Access control systems, CCTV, and alarm monitoring experience. * Problem resolution skills. * Able ... Employment Type: FULL_TIME

Standish Management

Senior Associate

Portland, OR

Monitor compliance with complex partnership agreements * Assist with audits, tax return review ... Electronically distribute financials, K1s, capital call and distribution notices to Limited ...

Soliant

Inpatient Pharmacist- Portland, OR

Portland, OR · On-site

$61.75 - $74.25/hr

You will be able to serve an amazing community Monitoring pharmacy techs would be another daily ... Should have full-time availability and be able to start ASAP. If you are looking to begin a new ...

Jubitz Corporation

Dispatcher

Hillsboro, OR · On-site

Job Type Full-time Description Responsible for completion of daily route sheets for drivers, including ensuring all scheduled deliveries are included on a route, and all call in or monitor alerts are ...

Elite Dispatching, LLC

Dispatcher

Clackamas, OR · On-site

$20 - $23/hr

Dispatcher Position Type: Full-Time Location: Portland, Oregon Position Summary: Elite Dispatching ... call logs, gathering essential information, monitoring driver routes, relaying messages, and ...

Elite Dispatching, LLC

Dispatcher

Clackamas, OR · On-site

$20 - $23/hr

Dispatcher Position Type: Full-Time Location: Portland, Oregon Position Summary: Elite Dispatching ... call logs, gathering essential information, monitoring driver routes, relaying messages, and ...

Verstela

Machine Operator | Day Shift

Clackamas, OR

$19/hr

In this Machine Operator position is a temp-to-hire, full-time opportunity for anyone who enjoys ... Machine Operator Duties : • Set up, operate, and monitor machines that bend, cut, and form metal ...

Jubitz Corporation

Dispatcher

Hillsboro, OR · On-site

... call in or monitor alerts are scheduled appropriately. Review driver's route reports in the ... Work Status : Full-Time * Schedule : Monday - Friday * Benefits : Medical, Dental, Vision, Life ...

Jubitz Corporation

Dispatcher

Hillsboro, OR · On-site

... call in or monitor alerts are scheduled appropriately. Review driver's route reports in the ... Work Status : Full-Time * Schedule : Monday - Friday * Benefits : Medical, Dental, Vision, Life ...

next page

Showing results 1-20

All JobsInmate Call Monitoring JobsFull Time Inmate Call Monitoring JobsFull Time Inmate Call Monitoring Jobs in Vancouver, WA

Full Time Inmate Call Monitoring information

What is a full time inmate call monitoring?

A Full Time Inmate Call Monitoring job involves listening to, reviewing, and analyzing phone calls made by inmates in correctional facilities. The main goal is to ensure security, detect suspicious or illegal activity, and maintain compliance with facility policies and legal requirements. Employees in this role typically use specialized software to monitor calls, document findings, and report any concerns to appropriate authorities. It requires keen attention to detail, confidentiality, and an understanding of legal and ethical considerations related to inmate communications.

What are the key skills and qualifications needed to thrive as a full time inmate call monitoring specialist, and why are they important?

To thrive as a Full Time Inmate Call Monitoring Specialist, you need strong attention to detail, analytical listening skills, and familiarity with legal and correctional protocols, often supported by a high school diploma or higher. Proficiency with call monitoring software, digital recording systems, and database management tools is typically required. Excellent written communication, discretion, and the ability to remain impartial under sensitive circumstances are crucial soft skills. These competencies are vital to ensure compliance with regulations, maintain security, and accurately document or escalate information as needed.

What are some common challenges faced by professionals in a full time inmate call monitoring role?

Professionals in Full Time Inmate Call Monitoring often face challenges such as maintaining focus during long periods of audio review, accurately identifying and documenting suspicious or prohibited conversations, and handling exposure to potentially distressing or sensitive content. The role requires strict adherence to confidentiality protocols and close collaboration with correctional staff and law enforcement. Developing strong attention to detail and effective stress management techniques is essential for success in this position.

What is the difference between Full Time Inmate Call Monitoring vs Part Time Inmate Call Monitoring?

AspectFull Time Inmate Call MonitoringPart Time Inmate Call Monitoring
Work HoursTypically 40 hours per week, full-time scheduleFewer hours, flexible scheduling
CertificationsOften requires security or communication certificationsMay require similar certifications but less frequently
Work EnvironmentCorrectional facilities, monitoring roomsSame as full-time, possibly part-time shifts
Employer & Industry UsagePrison systems, detention centersSame as full-time, used for staffing flexibility

Full Time Inmate Call Monitoring involves working standard hours with consistent responsibilities, while Part Time Inmate Call Monitoring offers more flexible scheduling with fewer hours. Both roles require similar certifications and work in correctional environments, but the full-time position provides more stability and benefits.

What are popular job titles related to Full Time Inmate Call Monitoring jobs in Vancouver, WA? For Full Time Inmate Call Monitoring jobs in Vancouver, WA, the most frequently searched job titles are:
What job categories do people searching Full Time Inmate Call Monitoring jobs in Vancouver, WA look for? The top searched job categories for Full Time Inmate Call Monitoring jobs in Vancouver, WA are:
What cities near Vancouver, WA are hiring for Full Time Inmate Call Monitoring jobs? Cities near Vancouver, WA with the most Full Time Inmate Call Monitoring job openings:
Full Time Inmate Call Monitoring jobs near you

Customer Care Supervisor

Tiffee Companies

Portland, OR • On-site

$60K - $70K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 16 days ago

Job description

Our Story
We're part of the Renewal by Andersen network - one of the most respected names in window and door replacement - and there's no better time to join. We've built a culture where people stick around: strong leadership, a great team, and real investment in your growth. We're backed by 120+ years of Andersen craftsmanship, and we're not just filling a role. We're looking for someone to grow with us.
At Renewal by Andersen, we are committed to delivering an exceptional home improvement experience from start to finish. The Customer Care Supervisor plays a critical leadership role in ensuring that promise is upheld by guiding, coaching, and developing our Customer Care team while also serving as a point of escalation for complex customer matters.
This position balances team leadership and operational oversight. You'll lead a team of 10-15 Customer Care Coordinators in a collaborative, in-office environment focused on accountability and delivering a best-in-class customer experience. This role reports directly to the Customer Care Manager, who provides guidance on coaching, training, and policy decisions.
What's in it for You?
  • Competitive Compensation: Salary ranging between $60,000-$70,000 based on experience and leadership background.
  • Comprehensive Benefits Package: Health, dental, vision, and long-term disability coverage.
  • 401(k) with Company Match: Competitive company contributions to support your financial future.
  • Paid Time Off & Holidays: Generous PTO and 6 company-paid holidays to promote work-life balance.
  • Collaborative Culture: Be part of a supportive, team-oriented environment focused on service excellence.

Responsibilities
  • Lead & Develop Team: Oversee daily operations of 10-15 Customer Care Coordinators to ensure productivity and policy adherence. Provide coaching and performance feedback in partnership with the Customer Care Manager.
  • Performance & Quality Management: Monitor KPIs, conduct QA evaluations and call monitoring, maintain documentation, and proactively address performance trends.
  • Escalation & Issue Resolution: Serve as the primary point of contact for complex or high-impact customer concerns, including returned product investigations.
  • Talent Support: Assist with hiring, interviewing, onboarding and training new team members. Identify training needs and partner with the Customer Care Manager to address them.
  • Cross-Functional Collaboration: Partner with Accounting, Production, Sales, and other departments to resolve customer matters effectively.
  • Team Engagement & Culture: Promote morale, accountability, retention, and a positive team environment.
  • Process Improvement: Continuously evaluate and improve operational processes; occasionally conduct job site visits for team training purposes.
  • Additional Support: Step in to support Customer Care I-III responsibilities and perform other duties as assigned.

Qualifications
  • Experience: 2-5+ years of customer service or support experience; prior leadership or supervisory experience strongly preferred.
  • Customer-Centric Mindset: Strong understanding of the customer lifecycle and ability to balance customer experience with business objectives.
  • Communication & Conflict Resolution: Excellent written and verbal communication skills with the ability to de-escalate concerns and protect company interest.
  • Critical Thinking & Decision-Making: Proven ability to assess complex situations, exercise sound judgment, and implement effective solutions in time-sensitive environments.
  • Organization & Execution: Highly organized with strong attention to detail and the ability to manage multiple priorities in a fast-paced setting.
  • Industry Experience (Preferred): Background in construction, home improvement, customer success, or project/process improvement environments. Project management experience is a plus.

Technical Skills & Work Requirements
  • Systems & Software: Proficient in Microsoft Office Suite and communication platforms; intermediate experience with Salesforce, including reporting.
  • Operational Knowledge: Understanding of Accounts Payable/Receivable processes and customer experience metrics such as Net Promoter Score (NPS).
  • Physical Requirements: Ability to sit or stand for extended periods, perform repetitive hand movements, frequently use phone and computer systems, and occasionally bend or lift up to 50 lbs.
  • Professional Resilience: Ability to manage personal stress and foster a positive, professional team environment.
  • Work Environment: Full-time, in-office, business casual role.

$60,000 - $70,000 a year
Join Us
Joining Renewal by Andersen of Oregon, as a Customer Care Supervisor, means being part of a team that values strong collaboration, and an exceptional customer experience. If you are a proactive professional who thrives in a fast-paced environment, we invite you to apply and help us deliver on our promises to homeowners across Oregon and SW Washington.
Renewal by Andersen Corporation is the full-service window-replacement division of the Andersen Corporation with over 100 locations across North America.
Tiffee Companies is an Equal Opportunity Employer committed to fair hiring practices. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We conduct background checks and drug screens in order to create a welcoming and safe environment for all team members.
Additional information? Feel free to visit our career page at https://www.tiffee.com/
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Apply