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Full Time Inmate Call Monitoring Jobs in Portland, OR

Physicians Choice

Medical Social Worker

Wilsonville, OR · On-site

$80K - $100K/yr

Conduct phone call visits to monitor patient progress and adjusting care plans accordingly ... The full-time position is fully benefited, including mileage reimbursement, income protection ...

Jubitz Corporation

Dispatcher

Hillsboro, OR · On-site

Job Type Full-time Description Responsible for completion of daily route sheets for drivers, including ensuring all scheduled deliveries are included on a route, and all call in or monitor alerts are ...

Elite Dispatching, LLC

Dispatcher

Clackamas, OR · On-site

$20 - $23/hr

Dispatcher Position Type: Full-Time Location: Portland, Oregon Position Summary: Elite Dispatching ... call logs, gathering essential information, monitoring driver routes, relaying messages, and ...

Elite Dispatching, LLC

Dispatcher

Clackamas, OR · On-site

$20 - $23/hr

Dispatcher Position Type: Full-Time Location: Portland, Oregon Position Summary: Elite Dispatching ... call logs, gathering essential information, monitoring driver routes, relaying messages, and ...

Verstela

Machine Operator | Day Shift

Clackamas, OR

$19/hr

In this Machine Operator position is a temp-to-hire, full-time opportunity for anyone who enjoys ... Machine Operator Duties : • Set up, operate, and monitor machines that bend, cut, and form metal ...

Jubitz Corporation

Dispatcher

Hillsboro, OR · On-site

... call in or monitor alerts are scheduled appropriately. Review driver's route reports in the ... Work Status : Full-Time * Schedule : Monday - Friday * Benefits : Medical, Dental, Vision, Life ...

Standish Management

Senior Associate

Portland, OR · On-site

Monitor compliance with complex partnership agreements * Assist with audits, tax return review ... Electronically distribute financials, K1s, capital call and distribution notices to Limited ...

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All JobsInmate Call Monitoring JobsFull Time Inmate Call Monitoring JobsFull Time Inmate Call Monitoring Jobs in Portland, OR

Full Time Inmate Call Monitoring information

What is a Full Time Inmate Call Monitoring job?

A Full Time Inmate Call Monitoring job involves listening to, reviewing, and analyzing phone calls made by inmates in correctional facilities. The main goal is to ensure security, detect suspicious or illegal activity, and maintain compliance with facility policies and legal requirements. Employees in this role typically use specialized software to monitor calls, document findings, and report any concerns to appropriate authorities. It requires keen attention to detail, confidentiality, and an understanding of legal and ethical considerations related to inmate communications.

What are the key skills and qualifications needed to thrive as a Full Time Inmate Call Monitoring Specialist, and why are they important?

To thrive as a Full Time Inmate Call Monitoring Specialist, you need strong attention to detail, analytical listening skills, and familiarity with legal and correctional protocols, often supported by a high school diploma or higher. Proficiency with call monitoring software, digital recording systems, and database management tools is typically required. Excellent written communication, discretion, and the ability to remain impartial under sensitive circumstances are crucial soft skills. These competencies are vital to ensure compliance with regulations, maintain security, and accurately document or escalate information as needed.

What are some common challenges faced by professionals in a Full Time Inmate Call Monitoring role?

Professionals in Full Time Inmate Call Monitoring often face challenges such as maintaining focus during long periods of audio review, accurately identifying and documenting suspicious or prohibited conversations, and handling exposure to potentially distressing or sensitive content. The role requires strict adherence to confidentiality protocols and close collaboration with correctional staff and law enforcement. Developing strong attention to detail and effective stress management techniques is essential for success in this position.

What is the difference between Full Time Inmate Call Monitoring vs Part Time Inmate Call Monitoring?

AspectFull Time Inmate Call MonitoringPart Time Inmate Call Monitoring
Work HoursTypically 40 hours per week, full-time scheduleFewer hours, flexible scheduling
CertificationsOften requires security or communication certificationsMay require similar certifications but less frequently
Work EnvironmentCorrectional facilities, monitoring roomsSame as full-time, possibly part-time shifts
Employer & Industry UsagePrison systems, detention centersSame as full-time, used for staffing flexibility

Full Time Inmate Call Monitoring involves working standard hours with consistent responsibilities, while Part Time Inmate Call Monitoring offers more flexible scheduling with fewer hours. Both roles require similar certifications and work in correctional environments, but the full-time position provides more stability and benefits.

What are the most commonly searched types of Inmate Call Monitoring jobs in Portland, OR? The most popular types of Inmate Call Monitoring jobs in Portland, OR are:
What job categories do people searching Full Time Inmate Call Monitoring jobs in Portland, OR look for? The top searched job categories for Full Time Inmate Call Monitoring jobs in Portland, OR are:
What cities near Portland, OR are hiring for Full Time Inmate Call Monitoring jobs? Cities near Portland, OR with the most Full Time Inmate Call Monitoring job openings:
Full Time Inmate Call Monitoring jobs near you
Infographic showing various Full Time Inmate Call Monitoring job openings in Portland, OR as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 78% Full Time, 14% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.
Bilingual Call Center Representative

Bilingual Call Center Representative

Finity Inc

Lake Oswego, OR • On-site

$20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

Description:

About Finity

Finity, Inc., a leading provider in health intelligence and engagement solutions, seeks a full-time, 100% remote, bilingual (English/Spanish) Wellness Services Representative to join our fully remote call center team. This position offers remote work to candidates residing in Arizona, Utah, or Idaho.


Our diverse and innovative culture includes technology wizards, dedicated support teams, data scientists, creative artists, and behavior change experts. Our industry leading products, services, and software support private health plans, hospital systems, and state Medicaid and Medicare members. Our mission is to improve the health and well-being of the various health populations we serve through education, incentivization, and improved accessibility to healthcare supports.


About the Role

The Wellness Services Representative assists our members from our remote call center. This role is responsible for providing excellent customer service to the participants of multiple health and wellness programs. The successful candidate will:

  • Conduct inbound and outbound calls for our health and wellness incentive programs in English and Spanish.
  • Summarize notes for each call accurately in accordance with Finity’s quality assurance procedures.
  • Provide consistently excellent customer service.
  • Register members to wellness programs.
  • Assist members with navigating our wellness portals and ordering catalog items.
  • Manage multiple software interfaces for different wellness programs according to member needs.
  • Maintain consistent punctuality and attendance to provide complete call queue coverage at all times.
  • Follow best practices regarding HIPAA laws and protection of members PHI at all times.

Salary: $20.00/hour + comprehensive benefits


This role is open to fully remote work from an in-home office located in either Arizona, Utah, or Idaho.


What We Offer

Our compensation package includes:

  • Competitive paid time off benefit (30 days per year to start; increases to 35 days at the 3rd year of employment)
  • Company paid holidays
  • Comprehensive medical, dental, vision, company-paid short and long-term disability, company-paid life insurance, supplemental insurance, and company contribution to HSA account
  • Professional development funds
  • 401(k) with company match.

All employees must comply with HIPAA & HITRUST security requirements.


This is a fully remote, in-home position. Reliable, high-speed internet and a quiet, HIPAA-compliant remote workspace is required. Finity provides all necessary equipment and assists with in-home remote technology setup.


Finity welcomes a diverse and inclusive workplace. Finity is an equal opportunity employer and will not discriminate based on race, gender, gender identity, sexual orientation, national origin, veteran status, disability, age, or any other legally protected status.


Requirements:
  • At least 1 year of customer service experience in a call center environment
  • Performance-driven; able to consistently meet daily and monthly required benchmarks
  • Ability to work with different software programs and interfaces, such as call center applications and Microsoft Office
  • Ability to conduct member conversations in full compliance with HIPAA laws and quality assurance regulations
  • Must be comfortable with a high volume of inbound calls
  • Ability to remain professional and composed during each call
  • Excellent attendance record and punctuality
  • Ability to type at least 40 WPM
  • Must be able to use computer/monitor throughout the course of the work day
  • High-speed internet connection required (at least 50 mbps
  • Must have a quiet, distraction-free space to work without background noise
  • Bilingual fluency in English/Spanish is required.