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Full Time Inmate Call Monitoring Jobs in Columbia, SC

prometric

Test Center Administrator (FT)

Columbia, SC · On-site

$12.25 - $14.75/hr

The position requires TCAs to verify candidate identification, monitor exams and maintain strict ... Vacation AVAILABLE SCHEDULE: * Full Time Hours Will Vary * Schedule: Site may be open Monday ...

prometric

Test Center Administrator (FT)

Columbia, SC

$12.25 - $14.75/hr

The position requires TCAs to verify candidate identification, monitor exams and maintain strict ... Vacation AVAILABLE SCHEDULE: * Full Time Hours Will Vary * Schedule: Site may be open Monday ...

WNS Global Services

Assistant Manager - HR

Columbia, SC · On-site

$65K - $75K/yr

Conducts new-employee orientations; monitors career-pathing program; and writes and places ... Prior call center experience helpful Tools and Equipment Used Computer, including word processing ...

Kershaw County

Dispatcher (CONTINUOUS POSTING)

Camden, SC · On-site

$19.50/hr

Dispatcher (CONTINUOUS POSTING) Salary / Pay Rate: 19.50 per hour Job Type: Full Time Post Date: 09 ... Monitors phones, radios, weather system and numerous computers for pertinent information to ensure ...

AAA Auto Club Group

Fleet Dipatcher

West Columbia, SC · On-site

$16.86/hr

Job Type: Full time Exempt/Non Exempt: Hourly Location Details: This is an on-site position located ... Monitor dispatched calls and take action to resolve and correct service or other potential problems

Carolina First EMS

EMT - Emergency Medical Tech

Elgin, SC · On-site

$22 - $23/hr

OFFERING NEW HIRE BONUS FOR FT EMPLOYEES | FULL TIME OR PRN APPLICATIONS ONLY Job Overview We are ... Monitor vital signs and document changes in patients' conditions accurately. * Assist with heavy ...

CGI Inc.

L2 Production Support Specialist with AWS

Columbia, SC · On-site

$16.50 - $22.25/hr

J0826-0501 Employment Type: Full Time Position Description: Do you want to take your career to the ... Responsibilities include monitoring production environments, developing governance dashboards and ...

New

Prometric

Test Center Administrator (FT)

Columbia, SC · On-site

$15.85/hr

The position requires TCAs to verify candidate identification, monitor exams and maintain strict ... Vacation AVAILABLE SCHEDULE: * Full Time Hours Will Vary * Schedule: Site may be open Monday ...

Condustrial, Inc.

Be Seen First

CDL A Driver

Lexington, SC · On-site

$25/hr

Identify utilities and monitor digging by dig crew to prevent utility hits. * Clean up and maintain ... Call our office at 803--454--0340 Company Description Condustrial, Inc. is an equal opportunity ...

Ace Hardware

Retail Cashier

Elgin, SC

$12.50/hr

Answer and monitor all calls and pages promptly, courteously and effectively. Communicate any ... Call for cart pickups when necessary. Inform management when merchandise returns need to be put ...

Ace Hardware

Retail Cashier

Lexington, SC · On-site

$12/hr

Answer and monitor all calls and pages promptly, courteously and effectively. Communicate any ... Call for cart pickups when necessary. Inform management when merchandise returns need to be put ...

Handy Distribution

Branch Manager

West Columbia, SC · On-site

Job Type Full-time Description SUMMARY Responsible for the overall success and daily operations of ... Monitors branch inventory levels for all product lines; coordinates with sales personnel and ...

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All JobsInmate Call Monitoring JobsFull Time Inmate Call Monitoring JobsFull Time Inmate Call Monitoring Jobs in Columbia, SC

Full Time Inmate Call Monitoring information

What is a full time inmate call monitoring?

A Full Time Inmate Call Monitoring job involves listening to, reviewing, and analyzing phone calls made by inmates in correctional facilities. The main goal is to ensure security, detect suspicious or illegal activity, and maintain compliance with facility policies and legal requirements. Employees in this role typically use specialized software to monitor calls, document findings, and report any concerns to appropriate authorities. It requires keen attention to detail, confidentiality, and an understanding of legal and ethical considerations related to inmate communications.

What are the key skills and qualifications needed to thrive as a full time inmate call monitoring specialist, and why are they important?

To thrive as a Full Time Inmate Call Monitoring Specialist, you need strong attention to detail, analytical listening skills, and familiarity with legal and correctional protocols, often supported by a high school diploma or higher. Proficiency with call monitoring software, digital recording systems, and database management tools is typically required. Excellent written communication, discretion, and the ability to remain impartial under sensitive circumstances are crucial soft skills. These competencies are vital to ensure compliance with regulations, maintain security, and accurately document or escalate information as needed.

What are some common challenges faced by professionals in a full time inmate call monitoring role?

Professionals in Full Time Inmate Call Monitoring often face challenges such as maintaining focus during long periods of audio review, accurately identifying and documenting suspicious or prohibited conversations, and handling exposure to potentially distressing or sensitive content. The role requires strict adherence to confidentiality protocols and close collaboration with correctional staff and law enforcement. Developing strong attention to detail and effective stress management techniques is essential for success in this position.

What is the difference between Full Time Inmate Call Monitoring vs Part Time Inmate Call Monitoring?

AspectFull Time Inmate Call MonitoringPart Time Inmate Call Monitoring
Work HoursTypically 40 hours per week, full-time scheduleFewer hours, flexible scheduling
CertificationsOften requires security or communication certificationsMay require similar certifications but less frequently
Work EnvironmentCorrectional facilities, monitoring roomsSame as full-time, possibly part-time shifts
Employer & Industry UsagePrison systems, detention centersSame as full-time, used for staffing flexibility

Full Time Inmate Call Monitoring involves working standard hours with consistent responsibilities, while Part Time Inmate Call Monitoring offers more flexible scheduling with fewer hours. Both roles require similar certifications and work in correctional environments, but the full-time position provides more stability and benefits.

What job categories do people searching Full Time Inmate Call Monitoring jobs in Columbia, SC look for? The top searched job categories for Full Time Inmate Call Monitoring jobs in Columbia, SC are:
Full Time Inmate Call Monitoring jobs near you
Infographic showing various Full Time Inmate Call Monitoring job openings in Columbia, SC as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 77% Full Time, 15% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Test Center Administrator (FT)

prometric

Columbia, SC • On-site

$12.25 - $14.75/hr

Full-time

Vision, Retirement, PTO

Re-posted 23 days ago

Prometric rating

4.4

Company rating: 4.4 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

467th of 485 rated business services

Job description

JOB TITLE:                               Test Center Administrator

REPORTS TO:                          Test Center Manager

DEPARTMENT:                         Test Center

LOCATION:                               Columbia, SC 29210

TEST CENTER ADDRESS:     121 Executive Center Dr Ste 144

JOB OVERVIEW:

The Test Center Administrator (TCA) serves as the face of Prometric in test centers around the world.  These emerging professionals are part of a growing specialization within the company and thrive in fast-paced environments that support people who are taking life-changing exams. The position requires TCAs to verify candidate identification, monitor exams and maintain strict policies and guidelines to uphold the highest standards for exam integrity in the world.  

Prometric employs more than 600 TCAs worldwide who are highly respected for their ability to lead and control the computer-based test center environment.       


PERKS for employees hired for 20+ hours: (DO NOT EDIT)

  • 12 Paid Holidays Off annually based on work schedule and start date 
  • No selling or quotas 
  • Office setting environment 
  • No inventory, stocking, floor moves or overnight shifts! 
  • Paid training
  • Sick time prorated based on start date
  • 401K
  • Employee Assistance Program
  • Vision
  • FSA

Include these PERKS for employees hired for Full Time: (DO NOT EDIT)

  • Legal
  • Vacation

AVAILABLE SCHEDULE:

  • Full Time Hours Will Vary
  • Schedule:  Site may be open Monday through Saturday 7am to 6pm. Saturday availability required. Occasional evening hours required. Possible, Sunday hours.
  • Our ideal candidate demonstrates teamwork, with the availability to work a variety of shifts any day - Monday through Saturday - between the hours of 7am and 10:00 pm. Candidate must be open to flexible scheduling.
  • Schedules are available 2 weeks in advance.

RESPONSIBILITIES:

  • Maintain and apply expert knowledge of test center policies, practices and procedures 
  • Greet examinees and verify identification 
  • Perform required security checks including the use of wands
  • Continuously monitor candidates as they complete exams
  • Report and/or resolve candidate issues with urgency   
  • Maintain secure environment and materials in the test center at all times 
  • Ensure every candidate receives a fair and comfortable testing experience
  • Report any occurrences outside company guidelines
  • Ability to be flexible with scheduling based on Prometric days of operations  
  • Represent Prometric's vision, mission and values
  • Safeguard the test center from misconduct  
  • If applicable, digitally scan and record candidate fingerprint identification  

QUALIFICATIONS:

EDUCATION:

  • High school diploma or equivalent required
  • College experience a plus

EXPERIENCE:

  • Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.)
  • Must be 18 years of age to qualify

SKILLS:

  • Ability to communicate professionally and effectively with candidates and coworkers
  • Ability to write detailed and accurate reports and correspondence 
  • Ability to multi-task and handle small tools, pack equipment for shipping or unpack for installation 
  • Familiar with Microsoft Windows-based computer programs and applications (including but not limited to MS Office, Outlook, Explorer-web browsing)

PHYSICAL JOB REQUIREMENTS

  • Must be able to bend, stoop, and lift up to 40 pounds 
  • Ability to remain in a stationary position for extended periods of time while administering exams 
  • Ability to physically move through test room every 8-10 minutes and escort candidates to and from testing room 
  • Visual requirements include the ability to adjust or focus computer screens and view testing room through camera monitors while proctoring the exam
  • Ability to maintain computers in the lab and office setting, by physically maneuvering in tight spaces, while maintaining safety protocols

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