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Full Time Inmate Call Monitoring Jobs in Columbia, SC

FLS CONNECT LLC

TELEPHONE SALES REP - REMOTE

Lexington, SC · On-site +1

$11 - $20/hr

... call. * Perform other duties as assigned. Requirements: * Must work full-time day shift Monday ... Monitoring and Taping: Please note that all calls made by the telephone fundraisers will be ...

Condustrial, Inc.

Be Seen First

Press Brake Operator

Columbia, SC · On-site

$20 - $21/hr

Monitors and adjusts programming to maximize material yield. * Unloads, palatizes and labels all ... Call our office at 803--454--0340 Company Description Condustrial, Inc. is an equal opportunity ...

KJ's Market

Assistant Guest Service Mgr FT

Columbia, SC · On-site

$17/hr

Trains cashiers to call additional hosts to the front porch as dictated by guest needs and ... Monitors and enforces all other front porch policies related to Asset Protection and Shrink Control ...

New

prometric

Test Center Administrator (FT)

Columbia, SC · On-site

$12.25 - $14.75/hr

The position requires TCAs to verify candidate identification, monitor exams and maintain strict ... Vacation AVAILABLE SCHEDULE: * Full Time Hours Will Vary * Schedule: Site may be open Monday ...

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All JobsInmate Call Monitoring JobsFull Time Inmate Call Monitoring JobsFull Time Inmate Call Monitoring Jobs in Columbia, SC

Full Time Inmate Call Monitoring information

What is a full time inmate call monitoring?

A Full Time Inmate Call Monitoring job involves listening to, reviewing, and analyzing phone calls made by inmates in correctional facilities. The main goal is to ensure security, detect suspicious or illegal activity, and maintain compliance with facility policies and legal requirements. Employees in this role typically use specialized software to monitor calls, document findings, and report any concerns to appropriate authorities. It requires keen attention to detail, confidentiality, and an understanding of legal and ethical considerations related to inmate communications.

What are the key skills and qualifications needed to thrive as a full time inmate call monitoring specialist, and why are they important?

To thrive as a Full Time Inmate Call Monitoring Specialist, you need strong attention to detail, analytical listening skills, and familiarity with legal and correctional protocols, often supported by a high school diploma or higher. Proficiency with call monitoring software, digital recording systems, and database management tools is typically required. Excellent written communication, discretion, and the ability to remain impartial under sensitive circumstances are crucial soft skills. These competencies are vital to ensure compliance with regulations, maintain security, and accurately document or escalate information as needed.

What are some common challenges faced by professionals in a full time inmate call monitoring role?

Professionals in Full Time Inmate Call Monitoring often face challenges such as maintaining focus during long periods of audio review, accurately identifying and documenting suspicious or prohibited conversations, and handling exposure to potentially distressing or sensitive content. The role requires strict adherence to confidentiality protocols and close collaboration with correctional staff and law enforcement. Developing strong attention to detail and effective stress management techniques is essential for success in this position.

What is the difference between Full Time Inmate Call Monitoring vs Part Time Inmate Call Monitoring?

AspectFull Time Inmate Call MonitoringPart Time Inmate Call Monitoring
Work HoursTypically 40 hours per week, full-time scheduleFewer hours, flexible scheduling
CertificationsOften requires security or communication certificationsMay require similar certifications but less frequently
Work EnvironmentCorrectional facilities, monitoring roomsSame as full-time, possibly part-time shifts
Employer & Industry UsagePrison systems, detention centersSame as full-time, used for staffing flexibility

Full Time Inmate Call Monitoring involves working standard hours with consistent responsibilities, while Part Time Inmate Call Monitoring offers more flexible scheduling with fewer hours. Both roles require similar certifications and work in correctional environments, but the full-time position provides more stability and benefits.

What job categories do people searching Full Time Inmate Call Monitoring jobs in Columbia, SC look for? The top searched job categories for Full Time Inmate Call Monitoring jobs in Columbia, SC are:
Full Time Inmate Call Monitoring jobs near you
Infographic showing various Full Time Inmate Call Monitoring job openings in Columbia, SC as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 77% Full Time, 15% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

On-Site Full-Time Supervisor

Capitol Bridge, LLC

Columbia, SC • On-site

$45K/yr

Full-time

Medical, PTO

Re-posted 11 days ago

Job description

Capitol Bridge, LLC. is seeking an On-Site Full-Time Supervisor(s) to join our team in Columbia, South Carolina. We are looking for an experienced Supervisor to supervise and motivate our team to meet and exceed our client’s expectations. The Supervisor will serve as first point of contact for our staff and will facilitate positive and constructive feedback to ensure their team(s) have the tools they need to succeed in their role.
Start Date: Awaiting confirmation on official start date
New Hire Training Schedule: Awaiting confirmation on training date
Hours of Operations- Live Production Schedule – Supervisors will be provided a live production schedule after training
  • Monday-Friday Operation
  • Must be flexible with schedules, work weekends and holidays as needed
  • **Please note that all schedules are subject to change due to business needs
Pay and Benefits:
  • Base Rate: $45,000
  • Medical benefits available
  • Paid holidays
  • Paid Time Off

Key Responsibilities:
  • Team Leadership: Provide strong leadership to a team of customer/document support specialists, fostering a positive work environment that promotes collaboration, innovation, and excellence
  • Performance Management: Set clear performance expectations for team members and monitor their performance regularly. Provide guidance, feedback, and coaching to support professional development and ensure high-quality service delivery
  • Program Coordination: Coordinate the implementation of various health and human services programs, ensuring adherence to regulations, policies, and procedures
  • Resource Management: Manage human, financial, and material resources efficiently to optimize departmental operations and achieve organizational goals within budgetary constraints
  • Quality Assurance: Develop and implement quality assurance processes to monitor the effectiveness and efficiency of departmental programs and services. Identify areas for improvement and implement corrective actions as necessary
  • Stakeholder Engagement: Build and maintain positive relationships with internal and external stakeholders, including other government agencies, community organizations, and service providers, to support collaborative efforts in addressing the needs of South Carolina residents
  • Policy Development: Stay abreast of changes in state and federal laws, regulations, and policies related to health and human services. Provide input into the development of departmental policies and procedures to ensure compliance and alignment with best practices
  • Data Analysis and Reporting: Analyze data related to program outcomes, performance indicators, and client demographics to inform decision-making and improve service delivery. Prepare reports and presentations for management, stakeholders, and regulatory agencies as required
  • Training and Development: Identify training needs for team members and coordinate or provide training opportunities to enhance their skills and knowledge in areas relevant to their roles
  • Emergency Response: Participate in departmental emergency response efforts as needed, including providing support during natural disasters, public health emergencies, or other crises

Education and Qualifications:
  • High school diploma or equivalent, but more leadership, especially in call center is preferred but not required
  • At least 1 year supervisor or leadership experience required
  • Minimum 2 years of customer service, leadership and team interaction skills are required
  • Experience with coaching, training, and motivating employees is required
  • Ability to communicate effectively in English, both verbally and in writing
  • Uses good judgment, ability to make independent decisions and proactively problem solve as required
  • Must be organized and have strong time management skills
  • Must be Flexible with Schedule and may be required to work off-shift, and occasional travel to customer and other client sites
  • Experience with, or knowledge of, South Carolina Medicaid, Veteran and or Health insurance industry preferred
  • Must have PC skills (Microsoft Office) with an emphasis on Excel and Outlook Email
  • Basic math skills required
  • Maintain schedule flexibility due to business needs; anticipate assigned shift changes at any time
  • Ability to interact with all levels of management
  • Strong analytical and organizational skills
  • Bilingual is preferred, not required

EEO Statement
Capitol Bridge is an Equal Opportunity Employer. All employment decisions  are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.

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