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Full Time Inbound Call Center Jobs in Austin, TX

Rentokil

Inside Sales Representative-7

Austin, TX · On-site +1

Flexibility may be required to support inbound call volumes as needed to support business needs ... All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most ...

Rentokil

Inside Sales Representative-7

Austin, TX · On-site

Flexibility may be required to support inbound call volumes as needed to support business needs ... All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most ...

CPIhealth

Patient Scheduler - Call Center

Austin, TX · On-site

$17.25 - $23/hr

Job Type Full-time Description CPIhealth is a multidisciplinary team dedicated to providing ... Prior experience working with a call center or BPO vendor a plus. Work Environment & Physical ...

AMBA

Inside Sales Insurance Specialist

Austin, TX · Remote

Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Prefer inbound-only or appointment-based sales roles * Are uncomfortable with frequent dialing or ...

AMBA

Inside Sales Insurance Specialist

Austin, TX · Remote

$50K - $60K/yr

Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Prefer inbound-only or appointment-based sales roles * Are uncomfortable with frequent dialing or ...

Sears Holdings

Senior Customer Service Advocate

Austin, TX

$19 - $26.25/hr

... inbound and outbound sales and services to customers. The network manages more than 130 million ... Our call center leaders and professional support team members contribute to the success of our ...

Sears Holdings

Senior Customer Service Advocate

Austin, TX · On-site

$19 - $26.25/hr

... inbound and outbound sales and services to customers. The network manages more than 130 million ... Our call center leaders and professional support team members contribute to the success of our ...

BCForward

Customer Service Representative

Austin, TX · On-site

$15 - $20/hr

The ideal candidate will have strong experience in high-volume inbound contact center support and a ... escalating or transferring to other Call Center units as needed. * Document all customer ...

BCforward

CSR- Call CenterA

Austin, TX · On-site

$15.75 - $21.50/hr

Job Title : CSR- Call Center Location : AUSTIN TX 78727 Duration : 6+ Months "The Customer Service Rep receives inbound calls from customers as initial point of contact to answer questions related to ...

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Full Time Inbound Call Center information

See Austin, TX salary details

$12

$17

$22

How much do full time inbound call center jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for full time inbound call center in Austin, TX is $17.18, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $18.12 per hour, depending on experience, location, and employer.

What is the difference between Full Time Inbound Call Center vs Part Time Inbound Call Center?

AspectFull Time Inbound Call CenterPart Time Inbound Call Center
Work HoursTypically 35-40 hours per weekFewer hours, often less than 30 per week
CredentialsUsually no special certifications requiredSame as full-time, minimal credentials needed
Work EnvironmentOffice or remote, consistent scheduleFlexible, variable schedule
Employer UsageCommon in customer service departmentsUsed for seasonal or flexible staffing

Full Time Inbound Call Center roles offer consistent hours and benefits, ideal for those seeking stable employment. Part Time Inbound Call Center positions provide flexibility and are suitable for individuals balancing other commitments. Both roles typically require similar skills and minimal certifications, but differ mainly in hours and scheduling flexibility.

What does a full time inbound call center do?

A full-time inbound call center employee handles incoming calls from customers to provide support, answer questions, process orders, or resolve issues. The role often requires good communication skills, familiarity with customer service software, and a schedule aligned with business hours.

What are the most commonly searched types of Inbound Call Center jobs in Austin, TX?

The most popular types of Inbound Call Center jobs in Austin, TX are:

What cities near Austin, TX are hiring for Full Time Inbound Call Center jobs?

Cities near Austin, TX with the most Full Time Inbound Call Center job openings:

Full Time Inbound Call Center jobs near you

Inside Sales Representative-7

Rentokil

Austin, TX • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Rentokil rating

7.0

Company rating: 7.0 out of 10

Based on 120 frontline employees who took The Breakroom Quiz

16th of 35 rated pest control companies

Job description

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!
For more information about our benefits, see below!
We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."
Reports To
Outbound Sales Supervisor of Inside Sales
Key Relationships
IS Leadership team, Call Quality, Training, Customer Service Representatives, Field Operations Managers, IT Support, Excellence Team, Sales Leadership.
Job Summary
The primary purpose of this role is to sell and upsell our Pest Management Services and Products to residential prospects and current clientele professionally, profitably and ethically by executing the company designed sales process. The role of the Outbound Sales Representative for Rentokil North America Pest Control is to meet or exceed Baseline Sales Targets, meets or exceeds KPIs while maintaining a customer focused service.
Key Performance Indicators
Annual Inbound BST Target, Inbound Lead Close Rate, Lead Conversion Rate, Sales Bundle Rate, Home Inspection Rate, Call Quality, Productivity Objectives, Call handling within service levels.
Principal Duties and Responsibilities
  • Effectively manage outbound daily sales calls expectations.
  • Consistently maintain a 35% or better closing rate and convert customer call-ins to 60% or better into our Year Round Protection Plan.
  • Consistently achieve and exceed monthly Base Line Sales Target.
  • Clearly identify and execute the Inside Sales 6 Step Sales Approach.
  • Follow up on all Proposed/Proposed/Open Orders and Sold/Proposed within 24 hours.
  • Re-solicitation/calls to convert single purchase customers into Year Round Protection Plan.
  • Effectively Execute Residential Campaigns for both new and existing customers.
  • Call volume standards are 15-20 Calls per Hour, 5-9 Contacts per Hour.
  • Meet or exceed an average call quality score of 75%
  • Flexibility may be required to support inbound call volumes as needed to support business needs.

CANDIDATE SUMMARY
Required Experience
  • 1+ years successful experience at a rapidly growing professional sales organization.
  • 1+ years Call center experience
  • Proven history of driving sales results and achieving goals
  • Must possess superior verbal and written communication skills.
  • Experience in effectively collaborating with internal and external stakeholders
  • Proven success in a dynamic, fast paced environment

Formal Education, Qualifications or Training
Minimum High School diploma or GED required
No licenses/certificates are required for this position.
Physical Demands and Working Conditions
The physical demands are representative of those that must be met by an employee to perform the essential function to this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Incumbent must be prepared to:
  • Move up to 10 pounds occasionally, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.
  • Sitting for long periods of time while using office equipment such as computers, phones and etc.
  • Fingering and Repetitive motions; such as movement of wrists, hands and fingers while picking, pinching and typing during your normal working environment.
  • Express or exchange ideas with others through the use of spoken word, quickly, accurately, and at an easily audible volume, and receive detailed information through oral communication at usual speaking levels without correction, and/or make fine discriminations in the nature of sounds in the environment.

Incumbent is required to have:
  • Close visual acuity to perform detail-oriented activities at distances close to the eyes, as well as visual acuity to perform activities at or within arm's reach with skill, control, and accuracy, such as preparing and analyzing data, viewing computer screen and expansive reading.

Incumbent will be subject to:
  • Inside working conditions: The change of building environment such as with or without air conditioning and heating.

Why Choose Us?
A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.
Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.
Click here to read more about our Total Rewards Program which includes:
Professional and Personal Growth
  • Multiple avenues to grow your career
  • Training and development programs available
  • Tuition Reimbursement benefits (for FT Colleagues)

Health and Wellness
  • Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1
  • Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more

Savings and Retirement
  • 401(k) retirement plan with company-matching contributions

Work-Life Balance
  • Vacation days & sick days
  • Company-paid holidays & floating holidays
  • A company mindset that prioritizes health, safety, and flexibility

We are looking for individuals who want to make a difference where our customers live and work. Is that you?
This company is a Drug Free workplace.
Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities.
California residents click here to review your privacy rights.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
By applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc., possibly including Workday, Loop, and HireVue. These systems utilize text messages to communicate with you throughout the application, interview, and pre-hire processes. You can set your communication preferences or opt out of text messages from each system at any time following the initial message. Message and data rates may apply.

What Rentokil employees say

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About Rentokil

Sourced by ZipRecruiter

Rentokil is the most recognised commercial pest control brand in the world, offering a greater global reach than any other. We provide innovative services and solutions in over 80 countries across 1,800 local branches, employing over 19,000 qualified pest control specialists Our mission is to protect people and enhance lives by providing pest control services that ensure public health and protect the environment through energy efficient and sustainable solutions. We offer a complete range of services for commercial and residential properties, including common pests such as rodents, flies, stored product insects, biting insects and birds to other kinds of wildlife. Driven by customer-centric innovation, our pest control solutions incorporate both preventative and responsive strategies to enhance protection for your business sector through a consistent, continuous pest management programme.

Industry

Environmental quality programs administration

Company size

10,000+ Employees

Headquarters location

Reading, PA, US

Social media

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