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Full Time Inbound Call Center Jobs in Austin, TX

3 Day Blinds

Call Center Case Representative

Austin, TX

$18 - $19.50/hr

Ability to work full-time, five days a week with one of those days on Saturday (mandatory ... Experience in a call center environment is preferred What's in it for you? * Hourly rate range: $18 ...

Rentokil

Inside Sales Representative-7

Austin, TX · On-site

Flexibility may be required to support inbound call volumes as needed to support business needs ... All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most ...

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Full Time Inbound Call Center information

See Austin, TX salary details

$12

$17

$22

How much do full time inbound call center jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for full time inbound call center in Austin, TX is $17.18, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $18.12 per hour, depending on experience, location, and employer.

What is the difference between Full Time Inbound Call Center vs Part Time Inbound Call Center?

AspectFull Time Inbound Call CenterPart Time Inbound Call Center
Work HoursTypically 35-40 hours per weekFewer hours, often less than 30 per week
CredentialsUsually no special certifications requiredSame as full-time, minimal credentials needed
Work EnvironmentOffice or remote, consistent scheduleFlexible, variable schedule
Employer UsageCommon in customer service departmentsUsed for seasonal or flexible staffing

Full Time Inbound Call Center roles offer consistent hours and benefits, ideal for those seeking stable employment. Part Time Inbound Call Center positions provide flexibility and are suitable for individuals balancing other commitments. Both roles typically require similar skills and minimal certifications, but differ mainly in hours and scheduling flexibility.

What does a full time inbound call center do?

A full-time inbound call center employee handles incoming calls from customers to provide support, answer questions, process orders, or resolve issues. The role often requires good communication skills, familiarity with customer service software, and a schedule aligned with business hours.

What are the most commonly searched types of Inbound Call Center jobs in Austin, TX?

The most popular types of Inbound Call Center jobs in Austin, TX are:

What cities near Austin, TX are hiring for Full Time Inbound Call Center jobs?

Cities near Austin, TX with the most Full Time Inbound Call Center job openings:

Full Time Inbound Call Center jobs near you

Bilingual Call Center Representative

Penske Automotive Group

Round Rock, TX • On-site

$21/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 13 days ago

Penske Automotive Group rating

7.3

Company rating: 7.3 out of 10

Based on 74 frontline employees who took The Breakroom Quiz

172nd of 365 rated logistics

Job description

We are currently seeking a Bilingual Call Center Customer Service Representative to join our Team!
Hourly pay for this position is $21 per hour with annual bonus potential of up to $2,500.
WHY WORK FOR US?
We are a people-oriented business that is committed to providing superior levels of customer service. While our success and growth are dependent on many factors, first and most important are the skills, intelligence, creativity and dedication of our employees. We have a comprehensive training program to ensure your success on the team. The customer service representative is tasked with creating an exceptional customer service experience handling a high volume of inbound customer service calls and internal transfers. Allow this position to be your steppingstone to a life-long career in the automotive industry.
RESPONSIBILITIES:
Enjoy working in a fast-paced customer-oriented environment
Greet and interact with customers on the phone in a friendly and professional manner
QUALIFICATIONS:
Detail oriented and excels in a fast-paced, results driven environment
Professional and friendly phone skills
Ability to multi-task
Self-motivated enthusiastic presence in a team environment
Professional appearance and work ethic
WE OFFER:
  • Competitive Compensation
  • Medical, Dental and Vision
  • 401(k) with company match
  • Superior Training
  • Career Development Programs
  • Organizational Stability
  • National growth opportunities
  • Vacation/Sick & Holiday Benefits

Penske Automotive Group, headquartered in Bloomfield Hills, Michigan, is the world's second largest automotive dealership group. PAG operates 327 retail automotive franchises, representing 42 different brands, and 26 collision repair centers.
APPLY WITH US!
If you are ready for a rewarding career with competitive compensation and benefits, and opportunities to excel and advance, consider joining the Penske Automotive Group organization. Our interview process typically includes a phone interview, several in-person interviews, background check, reference check, driving record review, and a drug screen. Be a part of the best customer experience team in the automotive industry... apply with us today!
Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.
Competencies
  • Excellent customer service skills
  • Proficient with Microsoft Office suite (Word, Excel, PowerPoint, etc.).
  • Keyboard skills of 50 plus wpm
  • Ability to apply common sense understanding to carry out detailed written or oral instructions
  • Ability to deal with standardized situations with only occasional or no variables.
  • Ability to interact well with a diverse group of people

Physical Demands /Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Light Work- lifting no more than 20 pounds at a time and/or frequent lifting or carrying of objects weighing up to 10 pounds. This position requires a good deal of walking or standing, or this position could involve sitting most of the time with some pushing and pulling of arm or leg controls.
This position requires the ability to climb, push, pull, stoop, kneel, reach, and grasp.
This position involves repetitive motion.
This position requires the ability to talk and hear.
This position is primarily located in an office environment, with heating and air conditioning.
Position Type/Expected Hours of Work
Standard Business Hours with the ability to work nights, weekends, and holidays as required for this position
Required Education and Experience
High School Diploma or equivalent; and six months to one year of related experience and/or training; or equivalent combination of education and experience
Preferred Education and Experience
High School Diploma or equivalent; and one to two years of related experience and/or training in a customer service or receptionist or similar position. One year prior experience in a dealership; or equivalent combination of education and experience

What Penske Automotive Group employees say

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Benefits

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Workplace

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About Penske Automotive

Sourced by ZipRecruiter

About Us Penske Automotive Group (PAG) is an industry leading transportation services company operating more than 350 automotive retail and service locations across the globe. With over $20 billion in annual revenue we are a proud member of Fortune's 150 largest companies. While we sell and service the best brands in our World-class facilities, our strength and continued growth is fueled by more than 24,000 employees and the values they share. The collective dedication to hard work, integrity and customer service -- our human capital -- has positioned us as the World's premier automotive retailer.

Industry

Automobile dealers

Company size

10,000+ Employees

Headquarters location

Bloomfield Hills, MI, US

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