Full Time Household Manager Jobs (NOW HIRING)

Reports To: Director of Executive Operations

We are seeking an exceptional Estate & Household Manager to oversee the daily operations of a private family estate and multiple properties. This individual will be responsible for ensuring every aspect of the home, grounds, vendors, maintenance, projects, and household operations run seamlessly.

This role requires a proactive leader who thrives in a fast-paced, high-expectation environment. The ideal candidate anticipates needs before they arise, creates systems that improve efficiency, and maintains an uncompromising standard of excellence.

This is not a housekeeping position. This is an operations leadership role responsible for managing the estate as though it were a luxury hospitality property.

• Oversee the day-to-day operation of all residences and properties.
• Conduct regular walkthroughs to ensure every space is maintained to the highest standard.
• Develop preventative maintenance schedules for all homes, buildings, equipment, and amenities.
• Maintain detailed records for warranties, manuals, repairs, and service history.
• Ensure each property is guest-ready at all times.

• Hire, schedule, and supervise all household vendors and contractors.
• Obtain bids for projects and negotiate pricing when appropriate.
• Manage landscaping, pool service, HVAC, plumbing, electrical, security, pest control, housekeeping services, and other vendors.
• Hold vendors accountable for quality, professionalism, and deadlines.
• Verify work is completed to expectations before approving completion.

• Manage household inventory and supplies.
• Oversee household organization and storage systems.
• Coordinate seasonal maintenance and holiday preparation.
• Ensure all household systems operate efficiently.
• Maintain luxury-level presentation throughout the home.

• Coordinate home improvement projects, renovations, and installations.
• Track project budgets and timelines.
• Communicate regular project updates to the Director of Executive Operations.
• Resolve issues before they impact the family.

• Maintain household budgets and vendor records.
• Track service contracts, insurance information, and recurring maintenance.
• Organize permits, warranties, appliance information, and property documentation.
• Maintain digital records for all estate operations.

• Coordinate with the Personal Assistant, Childcare Lead, and Executive Operations team to ensure seamless support for the family.
• Assist with preparing the home for guests, holidays, and special events.
• Ensure household logistics support the family's schedule without requiring direct involvement from the principals.

• Supervise household staff and service providers.
• Build systems and standard operating procedures.
• Create accountability with vendors and contractors.
• Maintain confidentiality and professionalism at all times.

• Experience managing luxury estates, private residences, boutique hospitality, or executive households.
• Exceptional organizational and project management skills.
• Strong vendor management and negotiation experience.
• Ability to manage multiple priorities simultaneously.
• Excellent written and verbal communication.
• High attention to detail.
• Self-starter with strong judgment and discretion.
• Proficient with spreadsheets, project management software, and household management systems.

• The family rarely needs to think about household operations.
• Preventative maintenance replaces emergency repairs.
• Vendors are proactive, accountable, and well-managed.
• Projects finish on time and within budget.
• Every property is consistently maintained at a luxury standard.
• Household operations run smoothly without requiring executive intervention.

Purpose - We believe our work should make a meaningful impact on the lives of others.

Resilience - We solve problems, adapt quickly, and persist through challenges.

Accountability - We own our responsibilities and follow through with excellence.

Integrity - We do the right thing, even when no one is watching.

Success-Driven - We pursue continuous improvement and measurable results.

Excellence - We believe exceptional experiences are created through relentless attention to detail.

Please take this assessment as an additional part of the application (please copy and paste if the link does not work): https://go.cultureindex.com/p/p8fQGmWwVuJ1N