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Full Time Flow Call Center Jobs in Silver Spring, MD

Clinical Associates

CALL CENTER REPRESENTATIVE

Pikesville, MD · On-site

$15.25 - $19.25/hr

We are seeking to add Full Time Medical Call Center Representatives to our team in Pikesville located in the Woodholme Medical Building at 1838 Greene Tree Road! Call Center experience in the medical ...

Randstad

Call Center Representative

Rockville, MD · Hybrid

$23 - $24/hr

Support Center Representative (Call Center) Hybrid - On-Site in Rockville, MD 3 days a week - Long Term (Possible Temp to Hire) Full Time Must be flexible to work an 8 hour Shift Between 8am EST and ...

ActioNet

Call Center Manager

Washington, DC · On-site

ActioNet has an opportunity for a Call Center Manager requiring a Public Trust clearance in the ... Full-Time Employees are eligible to participate in our ActioNet's Benefits Program: * Medical ...

Preferred Dental

Call Center Operator

Ellicott City, MD · On-site

$17 - $18/hr

Our Call Center Representatives are often the first point of contact for new and existing patient ... Job Type: Full-time Pay: $17.00 - $18.00 per hour Benefits: * 401(k) matching * Health insurance

ActioNet

Call Center Manager

Washington, DC

ActioNet has an opportunity for a Call Center Manager requiring a Public Trust clearance in the ... Full-Time Employees are eligible to participate in our ActioNet's Benefits Program: * Medical ...

ActioNet, Inc.

Call Center Manager

Washington, DC · On-site

Description ActioNet has an opportunity for a Call Center Manager requiring a Public Trust ... Full-Time Employees are eligible to participate in our ActioNet's Benefits Program: * Medical ...

ActioNet, Inc.

Call Center Manager

Washington, DC · On-site

Description ActioNet has an opportunity for a Call Center Manager requiring a Public Trust ... Full-Time Employees are eligible to participate in our ActioNet's Benefits Program: * Medical ...

Verida Inc

Call Center Mgr DC

Washington, DC · On-site

... full-time employee mix for the site. * Interfaces with Operations management to ensure smooth ... Ensures Call Center Supervisors manage schedule adherence notifying and escalating within the site ...

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Full Time Flow Call Center information

See Silver Spring, MD salary details

$30.5K

$66K

$113.2K

How much do full time flow call center jobs pay per year?

As of Jul 29, 2026, the average yearly pay for full time flow call center in Silver Spring, MD is $65,990.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,600.00 and $77,500.00 per year, depending on experience, location, and employer.

What's a good job for overthinkers?

A full-time call center role can be suitable for overthinkers because it involves routine tasks, clear procedures, and structured interactions. It often requires strong communication skills and patience, with training provided to help manage stress and improve performance.

What is the difference between Full Time Flow Call Center vs Customer Service Representative?

AspectFull Time Flow Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall center setting, fast-paced, team-orientedOffice or remote, customer-facing, varied
Industry UsageCommon in telecommunications, finance, techCommon across retail, healthcare, services
Job FocusHandling high volume calls, technical support, salesAssisting customers, resolving issues, providing info

Full Time Flow Call Center agents typically work in high-volume, team-based call center environments, focusing on technical support or sales. Customer Service Representatives work in diverse settings, providing direct customer assistance. Both roles require similar credentials and are essential in customer-facing industries, but differ mainly in scope and environment.

What jobs pay 4000 a week without a degree?

Full Time Flow Call Center roles typically do not pay $4,000 a week without significant experience or specialized skills. High-paying jobs that can reach this level without a degree are rare and often involve sales, real estate, or entrepreneurial ventures, but they usually require strong communication skills, sales ability, or business acumen. Most roles offering such high weekly pay generally demand advanced skills, certifications, or extensive experience.

How to make $1000 a week remotely?

A Full Time Flow Call Center agent can potentially earn $1000 a week by working full-time hours, often 40 or more hours, and earning commissions or bonuses based on performance. Developing strong communication skills, familiarity with call center software, and maintaining consistent productivity are essential for reaching higher earnings in remote call center roles.

What is the highest paying call center job?

In a call center environment, supervisory or managerial roles such as Call Center Manager or Operations Manager tend to be the highest paying positions, often earning higher salaries due to increased responsibilities. Additionally, specialized roles like Technical Support Manager or Quality Assurance Director can also command higher compensation, especially with relevant experience and certifications.
What are popular job titles related to Full Time Flow Call Center jobs in Silver Spring, MD? For Full Time Flow Call Center jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Full Time Flow Call Center jobs in Silver Spring, MD look for? The top searched job categories for Full Time Flow Call Center jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Full Time Flow Call Center jobs? Cities near Silver Spring, MD with the most Full Time Flow Call Center job openings:
Full Time Flow Call Center jobs near you
Infographic showing various Full Time Flow Call Center job openings in Silver Spring, MD as of June 2026, with employment types broken down into 1% As Needed, 30% Full Time, 62% Part Time, and 7% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $65,990 per year, or $31.7 per hour.

Full-time Call Center Agent

Visionary Ophthalmology

Rockville, MD • On-site

$19 - $22/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 9 days ago

Job description

Job Summary: We are seeking a dedicated and customer-focused bilingual Spanish-speaking full-time Call Center Agent to join our ophthalmology practice. This role involves handling incoming and outgoing calls, scheduling appointments, verifying insurance, and providing excellent customer service. The ideal candidate will have experience in a medical office or call center environment, with a strong understanding of ophthalmology terminology and patient care procedures. The training will take place in the Rockville office, and this position will be office-based.

Key Responsibilities:

  • Answer calls: Answer high-volume incoming calls and assist patients with scheduling, rescheduling, or canceling appointments.
  • Provide information: Offer information about services and patient account items.
  • Resolve issues: Address patient inquiries and escalate complex issues to the appropriate staff or management.
  • Guide Patients: Guide patients and assist with scheduling appointments based on the doctor's referral.
  • Maintain records: Review patient accounts, update patient demographics, and maintain patient records confidentiality.
  • Collaborate with others: Collaborate with the front desk and clinical teams to ensure seamless patient scheduling and care.
  • Prioritization: Ability to navigate through daily tasks such as completing voicemails, completing appointment confirmations, appointment rescheduling, and assisting with other patient requests.
  • Communication: Relay appropriate information to/from patients to doctors or management.
  • Other Duties as assigned.

Skills & Qualifications

  • Experience: Prior experience in a medical call center or ophthalmology office is preferred (A minimum of two or more years of experience).
  • Insurance: Prior experience with insurance verification and reading benefits to patients, at least two or more years.
  • Technical Skills: Familiarity with EMR systems such as ModMed/EMA, and multi-line phone systems.
  • Communication: Strong verbal and written communication skills.
  • Customer Service: Excellent patient interaction and problem-solving abilities.
  • Organization: Ability to multitask, manage high call volumes, and prioritize tasks effectively.
  • Bilingual Candidates: Spanish-speaking candidates required.
  • Time-Management: Ability to manage time well and has excellent attendance.
  • Availability: To work Monday – Friday and weekends.

Work Environment

  • Office-based position in a fast-paced medical practice
  • It requires sitting for extended periods and using a headset for calls.

Benefits

  • Health insurance
  • Dental Insurance
  • Life Insurance
  • Accidental Death & Dismemberment Insurance
  • 401(K)
  • PTO and holidays off
  • Career growth and development