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Full Time Flow Call Center Jobs in Silver Spring, MD

CALL CENTER REPRESENTATIVE

Pikesville, MD · On-site

$15.25 - $19.25/hr

We are seeking to add Full Time Medical Call Center Representatives to our team in Pikesville located in the Woodholme Medical Building at 1838 Greene Tree Road! Call Center experience in the medical ...

Description ActioNet has an opportunity for a Call Center Manager requiring a Public Trust ... Full-Time Employees are eligible to participate in our ActioNet's Benefits Program: * Medical ...

ActioNet has an opportunity for a Call Center Manager requiring a Public Trust clearance in the ... Full-Time Employees are eligible to participate in our ActioNet's Benefits Program: * Medical ...

Call Center Operator

Ellicott City, MD · On-site

$17 - $18/hr

Our Call Center Representatives are often the first point of contact for new and existing patient ... Job Type: Full-time Pay: $17.00 - $18.00 per hour Benefits: * 401(k) matching * Health insurance

ActioNet has an opportunity for a Call Center Manager requiring a Public Trust clearance in the ... Full-Time Employees are eligible to participate in our ActioNet's Benefits Program: * Medical ...

Description ActioNet has an opportunity for a Call Center Manager requiring a Public Trust ... Full-Time Employees are eligible to participate in our ActioNet's Benefits Program: * Medical ...

Description ActioNet has an opportunity for a Call Center Manager requiring a Public Trust ... Full-Time Employees are eligible to participate in our ActioNet's Benefits Program: * Medical ...

Description ActioNet has an opportunity for a Call Center Manager requiring a Public Trust ... Full-Time Employees are eligible to participate in our ActioNet's Benefits Program: * Medical ...

Description ActioNet has an opportunity for a Call Center Manager requiring a Public Trust ... Full-Time Employees are eligible to participate in our ActioNet's Benefits Program: * Medical ...

Description ActioNet has an opportunity for a Call Center Manager requiring a Public Trust ... Full-Time Employees are eligible to participate in our ActioNet's Benefits Program: * Medical ...

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Showing results 1-20

Full Time Flow Call Center information

See Silver Spring, MD salary details

$30.5K

$66K

$113.2K

How much do full time flow call center jobs pay per year?

As of Aug 22, 2026, the average yearly pay for full time flow call center in Silver Spring, MD is $65,990.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,600.00 and $77,500.00 per year, depending on experience, location, and employer.

What is the difference between Full Time Flow Call Center vs Customer Service Representative?

AspectFull Time Flow Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall center setting, fast-paced, team-orientedOffice or remote, customer-facing, varied
Industry UsageCommon in telecommunications, finance, techCommon across retail, healthcare, services
Job FocusHandling high volume calls, technical support, salesAssisting customers, resolving issues, providing info

Full Time Flow Call Center agents typically work in high-volume, team-based call center environments, focusing on technical support or sales. Customer Service Representatives work in diverse settings, providing direct customer assistance. Both roles require similar credentials and are essential in customer-facing industries, but differ mainly in scope and environment.

What are popular job titles related to Full Time Flow Call Center jobs in Silver Spring, MD?

For Full Time Flow Call Center jobs in Silver Spring, MD, the most frequently searched job titles are:

What cities near Silver Spring, MD are hiring for Full Time Flow Call Center jobs?

Cities near Silver Spring, MD with the most Full Time Flow Call Center job openings:

Infographic showing various Full Time Flow Call Center job openings in Silver Spring, MD as of June 2026, with employment types broken down into 1% As Needed, 30% Full Time, 62% Part Time, and 7% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $65,990 per year, or $31.7 per hour.

$15.25 - $19.25/hr

Full-time, Per diem

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago


Job description

Description

Call Center Representative


At Clinical Associates, we make being healthy easier. We connect our patients to a seamless system of integrated medical care, which includes in-house specialists in areas of practice, from cardiology to podiatry. We also offer unique services like our nuclear stress testing facility.


We are seeking to add Full Time Medical Call Center Representatives to our team in Pikesville located in the Woodholme Medical Building at 1838 Greene Tree Road! Call Center experience  in the medical field is required!


 Our ideal candidates must be willing to work in a team environment, high volume call center and go above and beyond in providing customer service to our patients. We are a multi-specialty healthcare setting that offers enrichment and an opportunity for growth.


Shift: Monday - Friday 8:30 am - 4:30 pm

The Call Center Representative is the first point of contact and provides a professional, supportive, and nurturing experience for patients and visitors via telephone. The Call Center Representative  is responsible for answering all incoming phone calls for the healthcare provider, scheduling appointments, and documenting messages in the EMR system.


The Call Center Representative  must be detail oriented and possess the ability to multi-task to ensure that all company protocols are being performed efficiently and accurately.


The Call Center Representative will perform duties including but not limited to:

  • Identifying and quickly assessing the nature of calls and acting appropriately to provide prompt, professional service.
  • Scheduling appointments
  • Verifying insurance / resolving eligibility issues prior to a scheduled appointment.
  • Collecting co-pays, deductibles, and account balances (PRN basis)

Requirements:

  • High School Diploma or G.E.D. (Required)
  • Medical  Call Center experience is required
  • Basic arithmetic and money calculating skills.
  • Excellent patient care and customer service skills.
  • EMR skills are required.

Benefits

  • Paid Time Off
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life Insurance
  • 401(k) matching

Clinical Associates is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.