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Full Time Excess Telecom Agent Jobs (NOW HIRING)

Bluebird Network

Purchasing Agent

Maplewood, MO · On-site

This is a full-time, benefit eligible position in our Kansas City office. All of us at Bluebird ... REQUIRED: * 3+ years of procurement or purchasing experience, preferably in telecom or construction

Bluebird Network

Purchasing Agent

Farmington Hills, MI · On-site

This is a full-time, benefit eligible position in our Kansas City office. All of us at Bluebird ... REQUIRED: * 3+ years of procurement or purchasing experience, preferably in telecom or construction

Bluebird Network

Purchasing Agent

Kansas City, MO · On-site

This is a full-time, benefit eligible position in our Kansas City office. All of us at Bluebird ... REQUIRED: * 3+ years of procurement or purchasing experience, preferably in telecom or construction

Bluebird Network

Purchasing Agent

Kansas City, MO · On-site

This is a full-time, benefit eligible position in our Kansas City office. All of us at Bluebird ... telecom infrastructure materials while optimizing cost, quality, and delivery performance.

Bluebird Network

Purchasing Agent

Maplewood, MO

This is a full-time, benefit eligible position in our Kansas City office. All of us at Bluebird ... telecom infrastructure materials while optimizing cost, quality, and delivery performance.

John Staurulakis (jsitel.com)

ROW Agent

Nephi, UT · On-site

$25 - $33.75/hr

OSP - Engineering & Design Employment Type: Full Time Location: Nephi, UT Reporting To: Brian ... Minimum of two (2) years of experience in right-of-way acquisition for telecom and related ...

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Full Time Excess Telecom Agent information

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$11K

$66.9K

$101K

How much do full time excess telecom agent jobs pay per year?

As of Aug 17, 2026, the average yearly pay for full time excess telecom agent in the United States is $66,913.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $74,500.00 per year, depending on experience, location, and employer.

What is a full time excess telecom agent?

A Full Time Excess Telecom Agent is a customer service representative who works for Excess Telecom, a company that provides affordable wireless and internet services, often through government assistance programs like Lifeline and the Affordable Connectivity Program (ACP). These agents help customers enroll in services, answer questions about eligibility, assist with troubleshooting devices, and provide ongoing support. Working full time means they typically work 40 hours per week, either at a call center, retail location, or remotely. Their main goal is to ensure customers have access to affordable telecom services and receive quality support throughout their experience.

What are the key skills and qualifications needed to thrive as a full time excess telecom agent?

To thrive as a Full Time Excess Telecom Agent, you need strong customer service skills, sales acumen, and a high school diploma or equivalent. Familiarity with CRM systems, mobile device activation platforms, and basic office software is typically required. Excellent communication, problem-solving abilities, and a positive attitude help agents build trust and resolve customer issues effectively. These skills ensure agents can efficiently assist clients, drive sales, and contribute to customer satisfaction in a competitive telecom environment.

What are the typical challenges faced by a full time excess telecom agent and how can they be managed?

Full Time Excess Telecom Agents often encounter challenges such as handling a high volume of customer inquiries, resolving complex technical issues, and keeping up with rapidly changing telecom products and policies. Success in this role requires strong communication skills, patience, and the ability to quickly adapt to new information. Many agents find it helpful to stay organized, actively seek training opportunities, and collaborate closely with technical support teams to address escalated concerns efficiently. Engaging with peers and supervisors for guidance can also help manage workload and improve job satisfaction.

What is the difference between Full Time Excess Telecom Agent vs Part Time Excess Telecom Agent?

AspectFull Time Excess Telecom AgentPart Time Excess Telecom Agent
Work HoursTypically 35-40 hours/weekLess than 20 hours/week
CredentialsCustomer service experience, basic telecom knowledgeSimilar credentials, often less experience required
Work EnvironmentCall centers, remote optionsCall centers, remote, flexible schedules
Employer UsageCommon in telecom companies for customer supportUsed for part-time support roles in telecom

Full Time Excess Telecom Agents work standard hours and often have more responsibilities, while Part Time Excess Telecom Agents have flexible schedules with fewer hours. Both roles require similar skills and are used in telecom customer support environments.

What are the most commonly searched types of Excess Telecom Agent jobs?

The most popular types of Excess Telecom Agent jobs are:

Full Time Excess Telecom Agent jobs near you
Infographic showing various Full Time Excess Telecom Agent job openings in the United States as of July 2026, with employment types broken down into 95% Full Time, 3% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $66,913 per year, or $32.2 per hour.

Purchasing Agent

Bluebird Network

Maplewood, MO • On-site

Full-time

Re-posted 4 days ago

Job description

Description
ABOUT THE COMPANY:
Bluebird Fiber is a premier fiber telecommunications provider of internet, data transport, and other services to carriers, businesses, schools, hospitals, and other enterprises in the Midwest. To learn more, please visit bluebirdfiber.com.
Join an amazing team of telecommunication professionals! Bluebird is a dynamic growing company in need of a Purchasing Agent to be a part of a collaborative team. This is a full-time, benefit eligible position in our Kansas City office. All of us at Bluebird work hard to meet objectives for the organization and live the mission and values of this growing company to meet a common goal. Check out this video that highlights our amazing company culture.
POSITION PURPOSE:
The Purchasing Agent is responsible for sourcing, negotiating, and procuring materials and services that support outside plant construction and maintenance activities. This role partners closely with engineering, construction, and field operations teams to ensure timely availability of fiber, conduit, handholes, and related telecom infrastructure materials while optimizing cost, quality, and delivery performance.
Requirements
QUALIFICATIONS:
REQUIRED:
  • 3+ years of procurement or purchasing experience, preferably in telecom or construction
  • Strong working knowledge of OSP materials, fiber construction processes, and telecom infrastructure
  • Experience managing purchase orders tied to construction or capital projects
  • Demonstrated ability to negotiate pricing and manage vendor relationships
  • Proficiency in Excel and procurement/ERP systems
  • Strong attention to detail and ability to manage multiple projects simultaneously

PREFERRED:
  • Experience supporting fiber network builds or data center connectivity projects
  • Knowledge of CAPEX vs. OPEX classification and telecom project cost structures
  • Familiarity with telecom supply markets and major OSP suppliers
  • Experience working with work order-based procurement environments

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