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Excess Telecom Agent Jobs (NOW HIRING)

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... telecom equipment. Our drivers and laborers will operate a 26' or larger box truck (or tractor ... excess of legal limitations. * Secures certified weights prior to arrival at residence when ...

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... telecom equipment. Our drivers and laborers will operate a 26' or larger box truck (or tractor ... excess of legal limitations. * Secures certified weights prior to arrival at residence when ...

... the largest telecom customers in the world. Our company was founded in 1984 with a single fiber ... excess of $2B in revenue, and employ approximately 11,000 associates worldwide. At AFL, we ...

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Excess Telecom Agent information

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$26.5K

$64.8K

$116.5K

How much do excess telecom agent jobs pay per year?

As of Jun 10, 2026, the average yearly pay for excess telecom agent in the United States is $64,822.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,000.00 and $81,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Excess Telecom Agent position, and why are they important?

To thrive as an Excess Telecom Agent, you need a solid background in customer service, telecommunications knowledge, and attention to detail, often supported by a high school diploma or equivalent. Familiarity with telecommunications platforms, CRM software, and basic troubleshooting tools is typically required in this role. Strong interpersonal skills, active listening, and problem-solving abilities help agents effectively assist customers and resolve issues. These skills are crucial for ensuring customer satisfaction, managing service inquiries efficiently, and contributing positively to team goals in a fast-paced environment.

What is an Excess Telecom Agent job?

An Excess Telecom Agent assists customers in signing up for government-subsidized wireless services, such as the Affordable Connectivity Program (ACP). They help individuals determine their eligibility, complete applications, and activate their services. The role involves customer service, sales, and technical support to ensure a smooth onboarding experience. Agents may work in person or remotely, depending on the company’s setup. Strong communication and problem-solving skills are essential for success in this position.

What are the primary responsibilities of an Excess Telecom Agent on a typical day?

Excess Telecom Agents are primarily responsible for assisting customers with account activations, resolving service issues, explaining telecom plan details, and updating client records. Agents often handle inbound and outbound calls and may also support customers via email or chat, ensuring a high level of service and quick problem resolution. The role involves collaborating with technical teams to address complex issues and providing clear explanations to customers about their services or troubleshooting steps. This position usually operates within a structured team environment, promoting knowledge sharing and continuous improvement.

More about Excess Telecom Agent jobs
What are the most commonly searched types of Excess Telecom Agent jobs? The most popular types of Excess Telecom Agent jobs are:
What job categories do people searching Excess Telecom Agent jobs look for? The top searched job categories for Excess Telecom Agent jobs are:
Infographic showing various Excess Telecom Agent job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 50% In-person, and 50% Remote job distribution, with an average salary of $64,822 per year, or $31.2 per hour.

Truck Driver / Warehousing

ALL TYPES LOGISTICS LLC

Clive, IA • On-site

$19 - $27/hr

Full-time

Posted 17 days ago

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Job description

Truck Driver / Laborer

Job Summary / Description

Duties include receiving “loose loaded” shipments into the warehouse, in person deliveries to multiple stops in Iowa (and potentially throughout the country as your career takes flight). We receive and deliver a variety of products ranging from kitchen cabinets to household furnishings to telecom equipment.

Our drivers and laborers will operate a 26' or larger box truck (or tractor-trailer if licensed to operate) and will assist with loading, unloading and safe handling of customer products and goods into and out of the warehouse for both residential and commercial delivery.

Full time and part time positions available!

General Responsibilities

  • Completes daily vehicle inspection reports (DVIR’s) to ensure that mechanical, safety, and emergency equipment is in good working order.
  • Follows company provided delivery instructions, routes and company policies and procedures in performance of delivery services.
  • Complies with relevant and applicable hours of service regulations as necessary on electronic logging device (ELD) or paper log.
  • Reports vehicle defects, damage, accidents, traffic violations and/or roadside inspections to Warehouse Manager and Operations Manager.
  • Secures cargo for transport utilizing appropriate securement devices and equipment.
  • Understands the legal weight limits of the assigned equipment and ensures payload and gross vehicle weight limits are not in excess of legal limitations.
  • Secures certified weights prior to arrival at residence when performing a household goods shipment (HHG) and again after leaving residence upon completion of a HHG shipment to document weights and to ensure compliance with state and federal regulations.
  • Obtains receipts or signatures for delivered goods, delivery photos and may collect payment for services when required.
  • Inventories and inspects goods to be moved to determine quantities and conditions.
  • Utilizes technology to exchange necessary information with supervisors, co-workers and other company and customer personnel.
  • Completes online and in-person training courses as required.
  • Performs basic vehicle maintenance tasks. (Oil, fueling, etc.) and may perform minor repairs (light bulbs, windshield wipers, etc.)
  • Checks conditions of truck after contents have been unloaded to ensure that there has been no damage to truck, no damage to product and no items remain to be delivered.
  • Recognizes that All Types Logistics strives to maintain a culture where teamwork and cooperation is required to execute the company vision and mission.
  • Returns equipment in good working order, clean (cab & passenger compartment), fueled and ready for the next day’s work.
  • Recognizes that safety is the most important standard.
  • Recognizes that clean equipment, clean uniforms and a professional appearance are the standards upon which our brand is built.

Job Qualifications

  • Education: Successful completion of company training modules and a straight truck driving test.
  • Experience: 1-2 years of experience as a truck driver is preferred, but All Types Logistics may train as necessary.
  • Ability to lift up to 75 pounds (not very often).

Licenses/Certifications:

  • Valid drivers' license with acceptable driving record.
  • DOT/FMCSA medical examination card

Skills:

  • Large vehicle operational awareness (weights, heights, braking).
  • Manages time effectively to stay on assigned delivery schedule.
  • Effectively communicates with office personnel to solve day-to-day problems.
  • Familiarity with commercial driving license hours of service (HOS) and daily vehicle inspection report requirements (DVIR).
  • Ability to lift heavy items (75 pounds +).

Desired Qualities

  • Completes all assigned work in a timely manner.
  • Shows initiative in finding unassigned work that assists the company in achieving its vision.
  • Understands and represents the company’s core values to customers and co-workers and holds co-workers accountable as necessary.
  • Recognizes that personal and professional success lies in the details.
  • Appetite for continuous improvement and professional growth.

Company Description

Agent for Atlas Van Lines offering residential and commercial transportation and warehousing.