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Full Time Excess Telecom Agent Jobs (NOW HIRING)

TEP

Senior Site Acquisition Agent

Charlotte, NC · On-site

$75K - $95K/yr

Tower Engineering Professionals is seeking a full-time employee for a Senior Level Site Acquisition ... Perform in-field and desktop site acquisition, zoning, and leasing tasks for telecom new site ...

MetTel

Customer Service Agent

Salt Lake City, UT · On-site

$20/hr

... and Experience: * Full time / In office - Salt Lake City, Utah * Bachelor's degree preferred ... Manager, Inbound, #Telecom, Telecom, #Telecommunications, Telecommunications, Verizon, ATT ...

MetTel

Customer Service Agent

Salt Lake City, UT

$20/hr

... and Experience: * Full time / In office - Salt Lake City, Utah * Bachelor's degree preferred ... Manager, Inbound, #Telecom, Telecom, #Telecommunications, Telecommunications, Verizon, ATT ...

Apply Early

Northstar Hospitality

Front Desk Agent

Lexington, KY · On-site

$15/hr

Lexington, Kentucky Schedule: Full-Time/Part-Time Job Number: Brand: Marriott & Residence Inn ... in excess of 40 pounds with assistance. * Must stay in a stationary position and/or move for ...

Sangoma

National Account Manager - TSB/TSD Remote

Chicago, IL · Remote

$99K - $127K/yr

... telecom, cloud communications, IT networking, or channel/carrier sales within a channel agent ... Must be authorized to work in the United States on a full-time basis for any employer. No agencies ...

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All JobsExcess Telecom Agent JobsFull Time Excess Telecom Agent Jobs

Full Time Excess Telecom Agent information

See salary details

$11K

$66.9K

$101K

How much do full time excess telecom agent jobs pay per year?

As of Jul 7, 2026, the average yearly pay for full time excess telecom agent in the United States is $66,913.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $74,500.00 per year, depending on experience, location, and employer.

What is the difference between Full Time Excess Telecom Agent vs Part Time Excess Telecom Agent?

AspectFull Time Excess Telecom AgentPart Time Excess Telecom Agent
Work HoursTypically 35-40 hours/weekLess than 20 hours/week
CredentialsCustomer service experience, basic telecom knowledgeSimilar credentials, often less experience required
Work EnvironmentCall centers, remote optionsCall centers, remote, flexible schedules
Employer UsageCommon in telecom companies for customer supportUsed for part-time support roles in telecom

Full Time Excess Telecom Agents work standard hours and often have more responsibilities, while Part Time Excess Telecom Agents have flexible schedules with fewer hours. Both roles require similar skills and are used in telecom customer support environments.

What are the typical challenges faced by a Full Time Excess Telecom Agent and how can they be managed?

Full Time Excess Telecom Agents often encounter challenges such as handling a high volume of customer inquiries, resolving complex technical issues, and keeping up with rapidly changing telecom products and policies. Success in this role requires strong communication skills, patience, and the ability to quickly adapt to new information. Many agents find it helpful to stay organized, actively seek training opportunities, and collaborate closely with technical support teams to address escalated concerns efficiently. Engaging with peers and supervisors for guidance can also help manage workload and improve job satisfaction.

What is a Full Time Excess Telecom Agent?

A Full Time Excess Telecom Agent is a customer service representative who works for Excess Telecom, a company that provides affordable wireless and internet services, often through government assistance programs like Lifeline and the Affordable Connectivity Program (ACP). These agents help customers enroll in services, answer questions about eligibility, assist with troubleshooting devices, and provide ongoing support. Working full time means they typically work 40 hours per week, either at a call center, retail location, or remotely. Their main goal is to ensure customers have access to affordable telecom services and receive quality support throughout their experience.

What are the key skills and qualifications needed to thrive as a Full Time Excess Telecom Agent, and why are they important?

To thrive as a Full Time Excess Telecom Agent, you need strong customer service skills, sales acumen, and a high school diploma or equivalent. Familiarity with CRM systems, mobile device activation platforms, and basic office software is typically required. Excellent communication, problem-solving abilities, and a positive attitude help agents build trust and resolve customer issues effectively. These skills ensure agents can efficiently assist clients, drive sales, and contribute to customer satisfaction in a competitive telecom environment.
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What are the most commonly searched types of Excess Telecom Agent jobs? The most popular types of Excess Telecom Agent jobs are:
What job categories do people searching Full Time Excess Telecom Agent jobs look for? The top searched job categories for Full Time Excess Telecom Agent jobs are:
Full Time Excess Telecom Agent jobs near you
Purchasing Agent - Materials Buyer

Purchasing Agent - Materials Buyer

Northcentral Telcom (NCT)

Menomonee Falls, WI • On-site

$35K - $60K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Job description

Join a team where your expertise makes a difference at Northcentral Telcom (NCT)! We're seeking a dynamic full-time Purchasing Agent - Materials Buyer in Menomonee Falls, WI who is ready to take on an exciting challenge and help shape our procurement strategies. If you're passionate about sourcing top-quality materials and negotiating the best deals, we want to hear from you!

We offer a competitive salary ranging from $35,000 to $60,000 per year, along with a robust benefits package that includes generous PTO & paid holidays, comprehensive health, dental, and vision coverage, 401(K) plans, and options for voluntary long- and short-term disability and life insurance, along with employer-paid life insurance policies.


WHAT YOUR DAY IS LIKE

As a Purchasing Agent - Materials Buyer, you immerse yourself in sourcing and procurement, starting each day by assessing inventory levels to prevent shortages or overstock. You reach out to potential suppliers, skillfully negotiating contracts and pricing that align with company policies. Creating purchase orders becomes second nature as you diligently follow up to ensure timely deliveries. Collaboration is key, as you work closely with internal teams to understand their purchasing needs while analyzing costs to identify savings. Maintaining a robust vendor database, you foster strong relationships that ensure quality and reliability in materials. Each day presents new challenges, from addressing delivery issues to ensuring compliance in documentation solidifying your role as a crucial player in NCT's success.


WHO ARE WE?

In 1996, Northcentral Telcom (NCT) started as a local and nationwide provider of EFI and testing services on major carrier networks. We have extensive experience with both legacy and current telecommunication equipment and are committed to customer satisfaction. Our devotion to quality, coupled with our experienced staff, allows our customers to rest assured that their projects will be completed on time and within budget. We strive to always meet our company goal of 100% customer satisfaction.

Our business grows through continuous, consistent improvements to productivity, performance, quality, and profit. We understand that all those things hinge on the quality of our team, so we only hire the best. Our team has become like family, supporting each other through life's ups and downs.


WHAT'S NEEDED FROM A PURCHASING AGENT - MATERIALS BUYER?

We're looking for someone who can work from 8 AM to 4 PM Monday through Friday while meeting the following qualifications:

  • High school diploma or equivalency
  • 2+ years in a procurement or buying role, with Telecom experience being a plus
  • Proficiency in database, order processing, and MS 365 software
  • Ability to manage multiple priorities in a fast-paced environment

We also need someone with the following qualities and traits:

  • Highly organized with exceptional time management skills
  • Strong negotiation, attention to detail and analytical skills
  • Excellent communication and problem-solving skills
  • Team player with a proactive attitude

If you think this Purchasing Agent - Materials Buyer job is a fit for what you are looking for, great! Applying is a snap. Simply fill out our initial 3-minute application. We're excited to meet you!


Must be able to pass a background check. Any job offer will be based on the results of the background check.

Apply