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Full Time Event Ticketing Jobs in Washington (NOW HIRING)

SAIC

Technical Services Associate

Chantilly, VA

$40K - $80K/yr

Technical Svcs Schedule: Full-Time Shift: Day Job Travel: No Minimum Clearance Required: TS.SCI ... Manage work assignments and tasks through a ticketing system. * Assist with computer moves, system ...

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Full Time Event Ticketing information

What is the difference between Full Time Event Ticketing vs Part Time Event Ticketing?

AspectFull Time Event TicketingPart Time Event Ticketing
Work HoursTypically 35-40 hours per weekFewer hours, often less than 20 hours per week
CredentialsBasic customer service skills, familiarity with ticketing systemsSimilar credentials, often with less emphasis on experience
Work EnvironmentEvent venues, ticketing offices, or customer service countersSimilar environments, often with flexible scheduling
Employer & Industry UsageMajor event venues, ticketing companies, sports arenasPart-time roles in same settings, seasonal or event-based

Full Time Event Ticketing roles involve consistent hours and responsibilities, often with benefits, while Part Time Event Ticketing offers flexible scheduling with fewer hours. Both roles require similar skills and are found in the same industry settings.

What are the key skills and qualifications needed to thrive as a Full Time Event Ticketing Specialist, and why are they important?

To thrive as a Full Time Event Ticketing Specialist, you need strong organizational skills, attention to detail, and experience with ticketing platforms, often supported by a high school diploma or relevant customer service background. Proficiency with ticketing software such as Ticketmaster, Eventbrite, or Tessitura, as well as familiarity with point-of-sale systems, is typically required. Exceptional communication, problem-solving abilities, and a customer-focused attitude help you excel in resolving issues and ensuring a positive guest experience. These skills ensure smooth event operations, minimize errors, and enhance customer satisfaction, which are critical for successful event management.

What are some common challenges faced in a full-time event ticketing role and how can they be managed?

A full-time event ticketing professional often navigates challenges such as high-volume sales periods, last-minute changes to event details, and handling customer inquiries or complaints. Managing these challenges requires strong organizational skills, the ability to stay calm under pressure, and proficiency with ticketing software. Effective communication with event organizers and team members is essential to quickly resolve issues and ensure a smooth ticketing process for attendees. Many organizations offer training and support, and working closely with experienced colleagues can help new hires adapt and succeed in this fast-paced environment.

What are full time event ticketing jobs?

Full time event ticketing jobs involve managing the sale and distribution of tickets for events such as concerts, sports games, theater performances, and festivals. People in these roles handle customer service, process transactions, troubleshoot ticketing issues, and often work with event organizers to ensure a smooth ticketing experience. These positions may be based at event venues, in call centers, or remotely, and often require strong communication and technical skills. Full time roles offer stable hours and may include benefits, making them a good fit for those interested in the events or entertainment industry.
What are popular job titles related to Full Time Event Ticketing jobs in Washington? For Full Time Event Ticketing jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Full Time Event Ticketing jobs in Washington look for? The top searched job categories for Full Time Event Ticketing jobs in Washington are:
What cities in Washington are hiring for Full Time Event Ticketing jobs? Cities in Washington with the most Full Time Event Ticketing job openings:
Full Time Event Ticketing jobs near you
Infographic showing various Full Time Event Ticketing job openings in Washington as of July 2026, with employment types broken down into 74% Full Time, 22% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Visitor Services Support Specialist

Trust Consulting Services Inc

Fort Belvoir, VA • On-site

$22.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 22 days ago

Job description

Job Type
Full-time, Part-time
Description
Visitor Services Support Specialist
Position Summary
The Visitor Services Support Specialist shall provide general visitor and customer service support to include general visitor services, Welcome Desk Operations, visitor complaint resolution, timed ticketing operations, group reservation management, disability accommodation, Agency programming, visitor surveys, training development, inquiry support, master calendar management, and writing the volunteer newsletter. This position will support the National Museum of the United States Army.
Key Duties & Responsibilities
  • Support of the Visitor Services Front of the House mission, which includes ticketing desk, customer service desk, and other duties as defined below
  • Support visitor group reservations, master calendar management, and ticketing
  • Provide support at the Museum's welcome desk, greeting visitors, answer basic questions about the Museum, provide wayfinding services and refer visitors to the appropriate staff
  • Assist with programming and special events in areas such as helping set up or tear down equipment (lifting equipment up to 50 pounds), providing capacity management services (queue management) and parking management services, and facilitating event execution
  • Support all published Museum procedures to include those relating to visitor assistance and safety (e.g. fire evacuation, lost child, etc.)
  • Meet groups upon arrival and provide an escort for ticketing, security, and Museum orientation
  • Work diligently to assist visitors quickly and professionally to resolve all complaints or issues and exercise judgment, informed by Museum provided training, to address the situation
  • Maintain and submit a daily and weekly record of all complaints received
  • Schedule group reservations, events and special programs on the Museum's master calendar
  • Perform ticketing duties including scanning tickets, issuing tickets, assisting visitors with ticket issues, and utilizing the timed ticketing vendor's online system in support of standard Museum hours and events outside of normal operating hours
  • Manage the checkout and maintain accountability of disability accommodation equipment to include, but not limited to, wheelchairs, assisted listening devices, audio tour content, written content, braille guides, and anxiety coping devices
  • Receive (check in) and clean any used equipment
  • Report any damaged, lost or stolen equipment
  • Support the Museum's programming by setting up, tearing down and facilitating of event execution
  • Assist in the gathering of visitor data both by gathering written responses and asking face-to-face questions
  • Direct calls, email and written inquiries to members of both the Museum staff and AHF as necessary
  • Resolve basic inquiries without outside assistance, as well as maintain and submit a daily and weekly record of all inquiries received
  • Assist the Government in management of the Museum's master calendar
  • Assist in coordination and reservations for use of the conference rooms or museum facilities
  • Provide transportation support using the NMUSA golf carts to transport visitors from the parking lot to the main building

Requirements
Minimum Qualifications
  • An associate's degree or higher
  • A minimum of two (2) years demonstrated professional experience providing in-person forward-facing customer service
  • A minimum of (3) years demonstrated professional experience providing customer support over the telephone and through email
  • Ability to perform the required services with little to no direction
  • Work a flexible schedule including weekends and holidays
  • Experience using Microsoft office suite to include Word, PowerPoint, Excel and Outlook
  • Have a valid driver's license
  • Work or volunteer experience with an art, culture, museum, education, and/or visitor-focused mission preferred
  • Strong customer service skills, organizational, and problem-solving skills

Physical & Environmental Requirements
  • Ability to stand for extended periods and occasionally lift up to 20 lbs

Pay Rate
  • $22.50 per hour

Full time schedule: 9am-5pm, Sun-Mon; Thurs-Sat
Part time schedule: 10am-2pm (7 days a week)
Benefits
Eligible employees may enroll in the available medical, dental, and vision coverage plans. Trust also offers a 401K plan in addition to voluntary Life, Accident, Short-Term Disability and long-term disability coverages.
About Trust Consulting Services
Trust Consulting Services, Inc. is a certified SDVOSB company specializing in Information Technology Products & Services, Business Strategy Solutions, Facilities Management, Physical Security, and Strategic Intelligence Services in support of state, local and federal agencies. Our core values - Innovation, Trust, Results, and Client-Centricity are the foundations of Trust. These values guide our decisions and ensure we deliver exceptional service that helps our clients succeed in the digital age. All qualified applicants are welcomed and encouraged to apply.

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