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Full Time Epic Help Desk Jobs in Elgin, IL (NOW HIRING)

Next Step Systems

Help Desk Technician

Chicago, IL · On-site

$20.50 - $27.75/hr

This is a full time permanent Help Desk Technician position. We are looking for well-rounded technologists with experience working with small and mid-sized businesses preferably. A diverse technical ...

Middleground It

Help Desk II

Chicago, IL · On-site

$20.50 - $27.75/hr

We are looking for an eager, hungry, and motivated individual for full time salaried employment who is willing to work hard and be a team player. In this IT help desk II opportunity, the ideal ...

Middleground Technologies

Help Desk II

Chicago, IL

$20.50 - $27.75/hr

We are looking for an eager, hungry, and motivated individual for full time salaried employment who is willing to work hard and be a team player. In this IT help desk II opportunity, the ideal ...

DEVNET

Customer Support / Help Desk

Sycamore, IL · On-site

$17 - $21.75/hr

Customer Support / Help Desk Job Type : Full Time Position Summary : DEVNET is seeking an experienced Help Desk associate. This position is responsible for providing support to the user community and ...

Middleground

Help Desk Technician

Westchester, IL · On-site

$19.75 - $26.75/hr

The duties of the Help Desk Technician position include, but are not limited to the following ... Job Type: Full-time Powered by JazzHR tgVmQ0jTg7

RedMane Technology

IT Help Desk Technician

Chicago, IL · On-site

$45K - $65K/yr

The Role RedMane has a full-time opportunity for an IT Help Desk Technician based in our Chicago Office. As an IT Help Desk Technician, you will be part the team supporting technology for all RedMane ...

RedMane Technology

IT Help Desk Technician

Chicago, IL

$45K - $65K/yr

The Role \n \n \n \n \n RedMane has a full\-time opportunity for an IT Help Desk Technician based in our Chicago Office. As an IT Help Desk Technician, you will be part the team supporting technology ...

RedMane Technology

IT Help Desk Technician

Chicago, IL

$45K - $65K/yr

The Role \n \n \n \n \n RedMane has a full\-time opportunity for an IT Help Desk Technician based in our Chicago Office. As an IT Help Desk Technician, you will be part the team supporting technology ...

Sonoma Consulting Inc.

Service Desk Analyst

Glenview, IL · On-site

$20.25 - $27.50/hr

We delight in helping our customers execute their digital vision. Big projects or small, Halo Group ... This is a Full-Time / Permanent job opportunity. Only US Citizen and Green Card Holder, EAD ...

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All JobsFull Time Epic Help Desk JobsFull Time Epic Help Desk Jobs in Elgin, IL

Full Time Epic Help Desk information

See Elgin, IL salary details

$37.1K

$82.8K

$123.1K

How much do full time epic help desk jobs pay per year?

As of May 28, 2026, the average yearly pay for full time epic help desk in Elgin, IL is $82,819.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,200.00 and $98,900.00 per year, depending on experience, location, and employer.

What is the difference between Full Time Epic Help Desk vs Epic Support Analyst?

AspectFull Time Epic Help DeskEpic Support Analyst
CertificationsEpic certifications, Help Desk certificationsEpic certifications, IT support certifications
Work EnvironmentHelp desk, support center, healthcare ITHealthcare IT, support teams, hospital settings
Employer & Industry UsageHospitals, healthcare organizations, IT service providersHealthcare providers, Epic software users, IT departments
Common Search & ComparisonYesYes

The Full Time Epic Help Desk primarily focuses on providing technical support and troubleshooting for Epic software users, often in a help desk or support center environment. The Epic Support Analyst also supports Epic systems but typically involves more in-depth analysis, issue resolution, and system optimization within healthcare IT teams. Both roles require Epic certifications and are vital in healthcare settings, but the Help Desk role emphasizes frontline support, while the Support Analyst involves more technical problem-solving and system analysis.

What cities near Elgin, IL are hiring for Full Time Epic Help Desk jobs? Cities near Elgin, IL with the most Full Time Epic Help Desk job openings:
Full Time Epic Help Desk jobs near you
Help Desk Technician

Help Desk Technician

Next Step Systems

Chicago, IL • On-site

$20.50 - $27.75/hr

Full-time

Medical, Retirement, PTO

Posted 20 days ago

Job description

Help Desk Technician, Oak Brook, IL
Summary:
This is a full time permanent Help Desk Technician position. We are looking for well-rounded technologists with experience working with small and mid-sized businesses preferably. A diverse technical skill set is key, along with stellar client service skills, excellent written/verbal communication skills, high energy level and dynamic personality. Must own a reliable car with insurance to travel to client sites 50% of the time downtown and throughout the Chicago area and suburbs when necessary. Position will be a combination of remote and on-site support.
Responsibilities:
- Manage a client base and support small homogeneous local area networks (LANs).
- Provide first tier support and troubleshooting of user endpoint issues, provide end user training, and perform routine administrative functions including new user account provisioning, password reset requests, workstation migrations, and hardware support tasks.
- Design and implement IT solutions for client base.
- Monitor client systems performance and reliability.
Qualifications:
- 3+ years of information technology experience.
- Experience working directly with end-users.
- Windows Desktop experience.
- Ability to perform basic support tasks for small homogeneous local area networks (LANs).
- Familiarity with the configuration and operation of desktop computers on LANs including the installation and configuration of common software applications such as Microsoft Office, SQL, Anti-Virus, and backup software.
- Familiarity with the setup of basic Internet connections, and the administration requirements of small offices.
- Excellent written and verbal communication skills with the ability to provide a high level of customer service.
- Excellent problem solving skills.
- Maybe must have reliable transportation (car) to go to Chicago area clients when needed.
Benefits include medical insurance, retirement plan, PTO, etc. Salary: 80K+ DOE. Keywords: Oak Brook IL Jobs, Help Desk Technician, Windows, Desktop Support, LAN, MS Office, SQL, Anti-Virus, Backup Software, Network, Networking, Illinois Recruiters, IT Jobs, Illinois Recruiting
Looking to hire for similar positions in Oak Brook, IL or in other cities? Our IT recruiting agencies and staffing companies can help.
We help companies that are looking to hire Help Desk Technicians for jobs Oak Brook, Illinois and in other cities too. Please contact our IT recruiting agencies and IT staffing companies today! Phone 630-428-0600 ext. 11 or email us at jobs@nextstepsystems.com. Click here to submit your resume for this job and others.
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