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Full Time Epic Help Desk Jobs in Chesapeake, VA (NOW HIRING)

Regent University

Help Desk Technician

Virginia Beach, VA · On-site

$19 - $25.50/hr

Help Desk Technician Job no: 50000400 Work type: Full time Location: Virginia Beach Categories: Staff & Administration The Help Desk Technician will provide software, hardware, and systems support to ...

Hampton University

Night Desk Monitor

Hampton, VA · On-site

$14.25 - $18.25/hr

Harvey Way, Hampton, VA 23668 Job Type: Full-Time Department: Residence Life Opening Date: 07/17/2025 Description The Office of Residence Life and Housing has an immediate opening for a Night Desk ...

Hampton University

PC Technician

Hampton, VA · On-site

$15.25 - $20.25/hr

This role is responsible for supporting the ATM Help Desk's student. The PC Technician is ... to full-time employees and part-time employees who regularly work 20 hours or more per week ...

StratasCorp

Program Lead

Chesapeake, VA · On-site

Key Responsibilities Team Leadership & Operational Oversight • Oversee daily help desk operations ... Security Clearance Secret Certification Required Security+ (CE) Job Type Full-time StratasCorp ...

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Landmark Hotel Group

Front Desk Agent Full-Time

Suffolk, VA

$13.50 - $17/hr

Hotel Front Desk / Guest Services Representative, HILTON GARDEN INN Location: Hilton Garden Inn ... Do you love helping people and making their day special? Then we have the perfect job for you! We ...

Albany International

HRIS Intern-Corporate

Portsmouth, VA · On-site

$14.50 - $19.25/hr

AskHR Help Desk: Responsible for first response of employee inquiries. Accurately triage, resolve ... Potential for career growth, future openings, or full-time roles post-internship.

Atrium Hospitality

Front Desk Associate

Norfolk, VA · On-site

$15.60 - $16.38/hr

Norfolk Sheraton 777 Waterside Drive Norfolk, VA 23510 Full time Compensation Range : $15.60 - $16 ... Help manage daily tasks like event sheet distribution, business center support, and keeping the ...

Orgro

End User Support Specialist

Norfolk, VA

Norfolk, Virginia Employment Type: Full-Time, Direct Hire Requirement: US Citizen, Secret clearance ... Respond to and resolve help desk tickets, ensuring accurate documentation and timely escalation ...

EPIC Broker Solutions

Be Seen First

Medicare Sales Agent - Residual Income Opportunity

Virginia Beach, VA · Remote

$1K - $100K/yr

Epic Broker Solutions is a rapidly growing independent insurance brokerage helping agents build ... Employment Type Full-time Company Description Epic Broker Solutions is an independent insurance ...

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Landmark Hotel Group

Front Desk Associate

Hampton, VA

$12.25 - $15.75/hr

Hotel Front Desk / Guest Services Representative, HYATT PLACE HAMPTON Location: HYATT PLACE HAMPTON ... Full-Time Job Join Our Team as a Guest Services Representative! Do you love helping people and ...

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Full Time Epic Help Desk information

See Chesapeake, VA salary details

$36.4K

$81.4K

$120.9K

How much do full time epic help desk jobs pay per year?

As of May 28, 2026, the average yearly pay for full time epic help desk in Chesapeake, VA is $81,368.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,100.00 and $97,100.00 per year, depending on experience, location, and employer.

What is the difference between Full Time Epic Help Desk vs Epic Support Analyst?

AspectFull Time Epic Help DeskEpic Support Analyst
CertificationsEpic certifications, Help Desk certificationsEpic certifications, IT support certifications
Work EnvironmentHelp desk, support center, healthcare ITHealthcare IT, support teams, hospital settings
Employer & Industry UsageHospitals, healthcare organizations, IT service providersHealthcare providers, Epic software users, IT departments
Common Search & ComparisonYesYes

The Full Time Epic Help Desk primarily focuses on providing technical support and troubleshooting for Epic software users, often in a help desk or support center environment. The Epic Support Analyst also supports Epic systems but typically involves more in-depth analysis, issue resolution, and system optimization within healthcare IT teams. Both roles require Epic certifications and are vital in healthcare settings, but the Help Desk role emphasizes frontline support, while the Support Analyst involves more technical problem-solving and system analysis.

What are the most commonly searched types of Epic Help Desk jobs in Chesapeake, VA? The most popular types of Epic Help Desk jobs in Chesapeake, VA are:
What cities near Chesapeake, VA are hiring for Full Time Epic Help Desk jobs? Cities near Chesapeake, VA with the most Full Time Epic Help Desk job openings:
Full Time Epic Help Desk jobs near you
Help Desk Technician

Help Desk Technician

Regent University

Virginia Beach, VA • On-site

$19 - $25.50/hr

Full-time

Medical, Life, Retirement

Posted 14 days ago

Regent University rating

7.7

Company rating: 7.7 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

209th of 528 rated colleges and universities

Job description

Help Desk Technician
Job no: 50000400
Work type: Full time
Location: Virginia Beach
Categories: Staff & Administration
The Help Desk Technician will provide software, hardware, and systems support to Regent University faculty, staff, and students by responding to support calls, voice messages, and e-mails directed to the Help Desk. The position will also manage and track issues using the IT ticketing system.
Work Location: Virginia Beach, VA
Essential Functions:
  • Act as the initial point of contact for Regent University computer users. Respond to support calls and respond to e-mails/tickets regarding software, hardware, networking issues, etc. Escalate support incidents to the appropriate IT staff group when necessary
  • Answer phone calls and e-mails in a prompt, courteous manner. Log calls into the IT ticketing system
  • Work closely with other IT Departments to resolve issues effectively
  • Stay current with supported software and hardware
  • Promote efficiency and effectiveness improvements for the Help Desk
  • Maintain documentation of all Help Desk processes and procedures

Additional Responsibilities:
  • Participate in staff training and departmental meetings.
  • Assume other duties as assigned by supervisor.

Qualifications:
  • College-level training and/or bachelor's degree required
  • Previous customer service experience required (phone skills, data entry, and ability to discuss and probe technical issues while handling multiple calls).
  • Computer operations or support experience required.
  • Experience with Windows 10. Experience with a variety of major PC applications (including Microsoft Office) and the Internet required.
  • Experience with Apple Mac computers, multimedia systems, Microsoft Exchange, Microsoft Active Directory networks highly desired.
  • Experience with systems in a college or university environment desired.

Candidates must have:
  • Commitment to Regent's core values of Excellence, Innovation, and Integrity

Regent University does not discriminate in employment in its programs or activities on the basis of race, color, national or ethnic origin, sex, disability, age or veteran status. For full Non-Discrimination Policy click here.
Benefits
Regent offers a wide range of generous benefits including health, life and disability insurance; flexible spending accounts; tuition incentives; fully vested retirement plans; life and disability insurance options, time off, and more. All regular faculty and staff serving at Regent and working a minimum of 30 hours per week will receive an attractive benefits package.
Advertised: 14 May 2026 Eastern Daylight Time
Applications close: 30 Nov 2026 Eastern Standard Time
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