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Full Time Entry Level Remote It Support Jobs in Arizona

Fisher Organization

Remote Entry-Level Sales

Mesa, AZ · Remote

Remote Benefits & Client Support Representative (Entry-Level) Location: Remote (U.S.) Schedule: Full-Time | Flexible Hours About the Opportunity We're growing our remote team and seeking motivated ...

Fisher Organization

Remote Entry-Level Sales

Tucson, AZ · Remote

Remote Benefits & Client Support Representative (Entry-Level) Location: Remote (U.S.) Schedule: Full-Time | Flexible Hours About the Opportunity We're growing our remote team and seeking motivated ...

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All JobsIt Support JobsFull Time Entry Level Remote It Support JobsFull Time Entry Level Remote It Support Jobs in Arizona

Full Time Entry Level Remote It Support information

What is a full time entry level remote IT support?

A Full Time Entry Level Remote IT Support job involves assisting users with technical issues related to computer hardware, software, networks, and other IT systems, all while working remotely. Individuals in this role provide troubleshooting, resolve basic technical problems, and escalate more complex issues to higher-level technicians. This position is ideal for those new to the IT field and looking to gain hands-on experience, as it typically requires basic computer knowledge and strong communication skills. Full-time remote roles offer the flexibility to work from home while still being part of a team that supports an organization’s technology needs.

What are the key skills and qualifications needed to thrive as a full time entry level remote IT support professional?

To thrive as a Full Time Entry Level Remote IT Support professional, you need a basic understanding of computer systems, troubleshooting, and networking concepts, often supported by a relevant associate degree or IT certifications like CompTIA A+. Familiarity with remote desktop tools, ticketing systems, and help desk software is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills are crucial for maintaining smooth IT operations and delivering quality remote support to end-users.

What are some common challenges faced by entry-level remote IT support professionals, and how can they be addressed?

Entry-level remote IT support professionals often face challenges such as effectively troubleshooting issues without direct physical access to devices, managing clear communication with users of varying technical abilities, and handling multiple support tickets simultaneously. To address these challenges, it's important to develop strong remote diagnostic skills, utilize remote access tools efficiently, and maintain organized documentation of each case. Additionally, proactively asking clarifying questions and participating in regular team meetings can help improve communication and problem-solving abilities.

What is the difference between Full Time Entry Level Remote It Support vs Help Desk Technician?

AspectFull Time Entry Level Remote It SupportHelp Desk Technician
CredentialsBasic certifications like CompTIA A+ often preferredSimilar certifications, often required
Work EnvironmentRemote, home-based setupTypically office or remote, depending on employer
Industry UsageCommon in IT support and tech companiesWidely used across various industries for user support
Search IntentLooking for remote entry-level IT support rolesSearching for help desk roles, often entry-level

Both roles involve providing technical support, troubleshooting hardware and software issues, and assisting users. The main difference is that Full Time Entry Level Remote It Support emphasizes a remote, home-based position, while Help Desk Technician roles can be in-office or remote. Both require similar certifications and serve similar functions in supporting users and maintaining IT systems.

What are popular job titles related to Full Time Entry Level Remote It Support jobs in Arizona?

For Full Time Entry Level Remote It Support jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Full Time Entry Level Remote It Support jobs in Arizona look for?

The top searched job categories for Full Time Entry Level Remote It Support jobs in Arizona are:

What cities in Arizona are hiring for Full Time Entry Level Remote It Support jobs?

Cities in Arizona with the most Full Time Entry Level Remote It Support job openings:

Full Time Entry Level Remote It Support jobs near you
Infographic showing various Full Time Entry Level Remote It Support job openings in Arizona as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Information Technology Specialist (Infrastructure)

Western Area Power Administration

Phoenix, AZ • On-site, Remote

$106K - $154K/yr

Full-time

PTO

Posted 6 days ago

Job description

Summary
As an IT Specialist (Infrastructure), you will provide a full range of IT services and support for a variety of difficult and complex assignments or projects including those involving architecting, designing, developing, and implementing complex IT systems, systems administration, information security, operating systems, systems analysis, planning, and collaboration support requirements.
Learn more about this agency
Duties
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As a Information Technology Specialist (Infrastructure), you will
  • Design and oversee the implementation of complex IT systems in alignment with the organization's strategic plan, mission, vision, and values.
  • Optimizes the functionality of Infrastructure services while ensuring compliance, security, high availability, and seamless system upgrades.
  • Manages complex information security operations for mission-critical and mission-essential enterprise systems and network to ensure, protect, and restore IT systems, services, and capabilities for core services.
  • Manages/oversees large, difficult projects that require the solution of complicated issues across cross functional teams.

Requirements
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Conditions of employment
  • Must be a U.S. Citizen or National.
  • This employer participates in the e-Verify program.
  • Males born after 12/31/1959 must be registered for Selective Service.
  • Suitable for Federal employment, as determined by a background investigation.
  • May be required to successfully complete a probationary/trial period. Employees serving on a probationary or trial period may be terminated at any time during the probationary or trial period for performance, conduct, or business-related reasons in the interest of Federal service.
  • Limit your resume to no more than two (2) pages. If more than two pages are submitted, only the first two pages will be reviewed to determine your eligibility and qualifications.
  • In accordance with Executive Order 14170, applicants are encouraged to respond to the four short, free-response, essay questions in the questionnaire. Answers to these questions are not scored or rated. Your answers will be reviewed by the hiring manager and agency leadership if you are referred for selection consideration.
  • Security clearance and associated requirements - High Risk
  • Shift work and emergency overtime may be required.
  • Employee may be required to work other than normal duty hours, to include evenings, weekends and/or holidays.
  • Total salary varies depending on location of position.

Qualifications
A qualified candidate's 2-pg resume must demonstrate at least one year of specialized experience equivalent to the next lower grade (GS-12). Specialized experience for this position is defined as meeting at least 2 of the following:
  • Design, deploy, and/or manage large-scale highly available enterprise IT environments for the purpose of infrastructure modernization strategies, managing hardware/software lifecycles, capacity forecasting, and/or performance optimization.
  • Lead end-to-end administration of enterprise operating systems (i.e. Windows Server, desktop environments), directory services (i.e. Active Directory, Entra, identity and access management), enterprise storage systems (i.e. SAN, HCI, vSAN) and/or virtualization platforms (i.e. VMware, Citrix).
  • Implement and/or enforce principles/directives/standards and/or components for Zero Trust (i.e. EO 14028, PIV, MFA, CBA), Federal or energy sector requirements (i.e. FISMA, BODs, SCuBA baselines, WECC, NERC, CIP, CVA).

Time-in-Grade: Current career or career-conditional GS employees of the Federal government, or former career or career-conditional GS employees, who have a break in service of less than one year, are required to meet the time-in-grade restriction of one year of Federal experience at the next lower grade, with few exceptions outlined in 5 CFR 300.603(b). Note: Time-In-Grade requirements also apply to current career or career-conditional federal employees applying for a Veterans Employment Opportunities Act of 1998 (VEOA) appointment.
Limit your resume to no more than two (2) pages. If more than two pages are submitted, only the first two pages will be reviewed to determine your eligibility and qualifications.
Education
For this position, education cannot be substituted for experience.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Additional information
  • This job opportunity announcement may be used to fill additional similar vacancies across DOE.
  • Promotion Potential: This position is at the full performance level.
  • or general information on government-wide Telework polices visit: www.telework.gov.
  • Applicants may request Reasonable Accommodation (RA) when applying or competing for a job due to a medical condition or to exercise religious beliefs. If you need reasonable accommodation in the application or selection process, please contact the Agency Contact listed on this vacancy announcement.
  • Reasonable Accommodation Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended, that will interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a reasonable accommodation in your online application. Requests for Reasonable Accommodations for the USA Hire Competency Based Assessments and appropriate supporting documentation for Reasonable Accommodation must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for Reasonable Accommodations are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a Reasonable Accommodation, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here.
  • The selectee for this position may be eligible to receive a recruitment or relocation incentive. You will need to sign an employment agreement to be eligible for this incentive.
  • This position may be eligible for creditable service towards annual leave. Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. DOE may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.
  • Permanent Change of Station (PCS) costs are not authorized.
  • Salary: The salary range indicated in this announcement will be adjusted to include locality payment for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages.

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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

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