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Full Time Enterprise Customer Service Jobs (NOW HIRING)

Samsara

Enterprise Customer Success Manager

Our Enterprise Select Customer Success Managers pick up where our Services team leaves off, working ... Annual on-target earnings (OTE) range for full-time employees for this position is below and ...

Elation Health

Enterprise Customer Success Manager

$105K - $120K/yr

... and enterprise healthcare customers. Build deep executive relationships, understand each ... Cross-Functional Collaboration Partner closely with Implementation, Professional Services, Sales ...

Samsara

Enterprise Customer Success Manager

Our Enterprise Select Customer Success Managers pick up where our Services team leaves off, working ... Annual on-target earnings (OTE) range for full-time employees for this position is below and ...

Suki

Enterprise Customer Success Manager - Partners

Enterprise Customer Success Manager - Partners Remote, US What we want to accomplish and why we ... Consulting or services experience & advanced degree preferred *Not sure if you meet all of the ...

New

Donorbox

Enterprise Customer Success Manager

The Role As an Enterprise Customer Success Manager (eCSM) you will be pivotal in managing and ... Work closely with team members to resolve issues and ensure the highest quality of service.

Midmark

Vice President, Customer Engagement

Versailles, OH · Hybrid

$128K - $164K/yr

Develop and execute Midmark's enterprise Customer Engagement strategy across Customer Experience, Service Operations, Voice of the Customer, and Hospitality. * Align priorities, governance, and ...

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How much do full time enterprise customer service jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for full time enterprise customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Full Time Enterprise Customer Service vs Full Time Customer Support Specialist?

AspectFull Time Enterprise Customer ServiceFull Time Customer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentCorporate offices, call centers, or remoteCall centers, retail, or remote
Industry UsageCommon in large corporations and enterprise-level accountsUsed across various industries including retail, tech, and services
Job FocusManaging large accounts, complex issues, and client relationshipsHandling general customer inquiries, troubleshooting, and support

Full Time Enterprise Customer Service typically involves managing large accounts and resolving complex issues for enterprise clients, often requiring more specialized knowledge. In contrast, Full Time Customer Support Specialist roles focus on addressing general customer inquiries and providing basic troubleshooting across various industries. Both roles require strong communication skills but differ in scope and complexity.

What cities are hiring for Full Time Enterprise Customer Service jobs?

Cities with the most Full Time Enterprise Customer Service job openings:

What are the most commonly searched types of Enterprise Customer Service jobs?

The most popular types of Enterprise Customer Service jobs are:

Full Time Enterprise Customer Service jobs near you

Enterprise Customer Success Manager (Onsite)

FRONTSTEPS

Denver, CO • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago

Job description

POSITION OVERVIEW
FRONTSTEPS builds the operating system for community management -- software that runs HOA accounting, resident communication, operations, and payments for communities across the country. Our customers are property management companies and self-managed HOAs who depend on us to run their business every day. We are growing, PE-backed, and in the middle of a meaningful transformation of how we serve our most strategic customers. 
 
We are looking for an Enterprise Customer Success Manager who is ready to own a portfolio of our highest-value accounts from day one. This is not a role for someone who needs a long runway before they can hold a room with a senior customer. You will inherit a book of complex, tenured relationships and be expected to build trust quickly, drive adoption, and protect and grow revenue. 
WHAT YOU WILL OWN
You will carry a portfolio of 12-18 enterprise accounts representing the highest ARR concentration in our customer base. 

  • Lead monthly strategic meetings and quarterly business reviews with executive-level contacts across your accounts 
  • Own health score monitoring and risk escalation for every account in your portfolio 
  • Identify and close expansion opportunities in partnership with Sales 
  • Serve as the internal voice of your customers to Product and Engineering 
  • Document account strategy and activity in Salesforce with enough clarity that leadership always knows where things stand 
  • Performs other duties as requested by management

WHAT WE ARE LOOKING FOR
  • Bachelor's degree (B.S. or B.A.) required
  • At least four years of customer success experience, with at least two years in an enterprise or strategic accounts role 
  • Experience managing portfolios of $1M ARR or more -- and the ability to speak specifically to how you protected or grew that revenue 
  • Comfort presenting to senior operators and executives; you do not need a script to handle a hard conversation 
  • Strong understanding of SaaS business models, health score management, and proactive risk mitigation 
  • Experience in property management, HOA software, or community management is a plus 
  • Based in Denver, CO; occasional travel for on-site QBRs is expected 

WHAT YOU CAN EXPECT
You will join a small, senior CS team at a company that is actively investing in what customer success looks like at scale. You will be based in our Denver office, working alongside a cross-functional leadership team. Compensation is commensurate with experience and includes a base salary plus variable compensation tied to gross revenue retention and net revenue retention in your portfolio. Details shared during the interview process.
PAY RANGE & LOCATION
  • Location: Full-Time Onsite (Denver, CO Headquarters)
    Compensation: $90,000 - $110,000 Base Salary + $10,000 Variable Performance Comp Potential per year.

 

Benefits for Full Time roles include the following:

· 100% company paid onsite employee parking

· Medical, Dental, and Vision

· Company-sponsored Life Insurance

· Voluntary Short-Term Disability, Long-Term Disability, and Life Insurance

· FSA/HSA

· Paid Time Off

· Sick Time

· 401k match

FRONTSTEPS is proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, protected veteran status, or disability status.

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