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Full Time Empathetic Listener information

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$19

$25

How much do full time empathetic listener jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for full time empathetic listener in the United States is $19.00, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $19.71 per hour, depending on experience, location, and employer.

What is the difference between Full Time Empathetic Listener vs Customer Service Representative?

AspectFull Time Empathetic ListenerCustomer Service Representative
CredentialsNone required, often strong communication skillsHigh school diploma or equivalent; training provided
Work EnvironmentQuiet, one-on-one settings, often remote or private officesCall centers, retail, or office settings with frequent customer interaction
Industry UsageHealthcare, counseling, social services, coachingRetail, telecommunications, banking, hospitality
Search/Comparison IntentUnderstanding roles focused on listening and emotional supportCustomer interaction and problem-solving skills

While both roles involve communication skills, a Full Time Empathetic Listener primarily provides emotional support and active listening in specialized settings, whereas a Customer Service Representative handles customer inquiries and issues in various industries. The roles differ mainly in their focus and work environment, though both require strong interpersonal skills.

More about Full Time Empathetic Listener jobs
What cities are hiring for Full Time Empathetic Listener jobs? Cities with the most Full Time Empathetic Listener job openings:
What are the most commonly searched types of Empathetic Listener jobs? The most popular types of Empathetic Listener jobs are:
What states have the most Full Time Empathetic Listener jobs? States with the most job openings for Full Time Empathetic Listener jobs include:
What job categories do people searching Full Time Empathetic Listener jobs look for? The top searched job categories for Full Time Empathetic Listener jobs are:
Full Time Empathetic Listener jobs near you
Infographic showing various Full Time Empathetic Listener job openings in the United States as of July 2026, with employment types broken down into 2% As Needed, 77% Full Time, 18% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,529 per year, or $19 per hour.
Patient Services Specialist - On-Base Medical Records

Patient Services Specialist - On-Base Medical Records

Baylor Scott & White Health

Dallas, TX • On-site

$17.25 - $23.25/hr

Full-time

Medical, Retirement, PTO

Re-posted 8 days ago

Baylor Scott & White Health rating

7.5

Company rating: 7.5 out of 10

Based on 752 frontline employees who took The Breakroom Quiz

231st of 882 rated healthcare providers

Job description

About Us

Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.

Our Core Values are:

  • We serve faithfully by doing what's right with a joyful heart.
  • We never settle by constantly striving for better.
  • We are in it together by supporting one another and those we serve.
  • We make an impact by taking initiative and delivering exceptional experience.
Benefits

Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:

  • Immediate eligibility for health and welfare benefits
  • 401(k) savings plan with dollar-for-dollar match up to 5%
  • Tuition Reimbursement
  • PTO accrual beginning Day 1

Note: Benefits may vary based upon position type and/or level.

Job Summary

The Patient Services Specialist 1, with direct oversight, provides administrative support in a physician office, clinic, or other area. This role assists patients to ensure high-quality, patient-centered care. Duties include patient relations, check-in and check-out, scheduling, insurance verification, and answering phones.

Essential Functions of the Role
  • Assists with patient duties, including relations, check-in, check-out, scheduling, insurance verification, and answering phones. Arranges follow-up visits and referral appointments.
  • Assists with patient registration by collecting and verifying insurance information. Verifies patient demographics and enters changes into the computer system. Directs patients to appropriate waiting areas.
  • Accepts payments for physician/clinic services according to established guidelines.
  • Posts payments and enters charges into computer utilizing appropriate codes.
  • Generates daily payment reports and verifies cash drawer against report.
  • Provides accurate patient, medical, financial or procedural information to patients or approved outside entities.
  • May be required to discuss financial arrangements with patients.
  • Receives and directs phone calls. Assists patients and other visitors.
  • Responds to routine inquiries concerning practice services, hours of operation, etc.
  • Ensures any patient complaints are handled appropriately.
  • Assists with medical records duties as requested.
Key Success Factors
  • Good listening, interpersonal and communication (oral and written), and professional, pleasant and respectful telephone etiquette.
  • Ability to adapt communication style to suit different audiences. Empathetic listener, sensitive, upbeat, optimistic, articulate, gracious and tactful.
  • Ability to promptly assess requests by using electronic and paper resource materials and correctly respond to patient inquiries.
  • Ability to calm upset patients in a composed and professional demeanor.
  • Excellent data entry, numeric, typing and computer navigational skills, with attention to details.
  • Comfortable working in a fast paced, constantly changing and stressful environment.
Belonging Statement

We believe that all people should feel welcomed, valued and supported.

QUALIFICATIONS

  • EDUCATION - H.S. Diploma/GED Equivalent
  • EXPERIENCE - Less than 1 Year of Experience
Employment Type: FULL_TIME

What Baylor Scott & White Health employees say

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