Full Time Direct Support Professional Jobs in Springfield, MA

* Note about Temp Positions*

Temp Position Employees are permanent Whole Life employees, eligible for all benefits and accruals of regular staff, just hired under a temporary assignment that may not exceed 90 days. After 90 days, said temporary employee may choose another open position in the same location to request transfer to, find a position at a different Whole Life location, or choose to take a layoff/termination should no other open positions fit the life/needs of the employee.

Direct Support Professional

Qualifications & Skills

Required:

• PROOF a High School diploma/ Transcripts/ GED equivalent.
• PROOF a valid driver's license and a social security card, birth certificate, or passport.
• All employees must pass a Background Check, DSS Abuse Registry Check, have a safe driving record. Post-hire, employees must pass a "Fit for Duty" physical and tuberculosis test within 30 days of hire.
• Must be able to stand, move, twist, bend, kneel, reach, lift, and walk for the majority of your shift. Some positions require occasionally lifting up to 100lbs unassisted.
• Must be able to document care given in English, and speak English with enough consistency to communicate with clients and co-workers verbally and written.

Preferred:

• 1+ year experience in group homes, assisted living, or direct support
• First Aid/CPR certification (willing to train)
• Medication Administration Certification (wiling to train)
• Experience with developmental disabilities, autism, TBI, Alzheimer's, dementia, or memory care
• Strong observation, communication, and documentation skills
• Positions require varying degrees of physical labor

Being a Direct Support Professional

Whole Life is seeking compassionate and dedicated Direct Support Professionals to join our team! DSP's are a vital component in providing comprehensive and individualized person-centered care to individuals with developmental, intellectual, and/or physical disabilities. This rewarding position focuses on enhancing the quality of life for our clients by supporting their activities of daily living (ADL's), promoting independence, and encouraging community integration. The role requires building trusting relationships with clients and their families, ensuring their safety, dignity, and well-being at all times. We help them maintain jobs, encourage community and recreational activities, and assist in daily functions such as grocery shopping, cooking, and light cleaning. We allow the people we serve to live better lives full of things to look forward to, personal choice, and pride. The Direct Support Professional collaborates closely with managers, providers and family members to effectively and consistently implement personalized care plans while contributing to client empowerment by assisting in the achievement of personal goals, leading to enriching and fulfilling lives.

Key Responsibilities

• Assist with Activities of Daily Living (ADLs): bathing, dressing, grooming, toileting, and meal preparation
• Administer medications, monitor vital signs, and support medical appointments
• Ensure a clean, safe living environment through light housekeeping and laundry
• Engage clients in social activities, community outings, and choice-making to promote independence
• Use mobility equipment (e.g., Hoyer lifts) with proper techniques
• Document daily activities, observations, and incidents accurately.
• Maintain confidentiality per HIPAA regulations.
• Implement individualized care plans

About Whole Life

For nearly 40 years, Whole Life has proudly served as a non-profit resource, support network, and lifeline for adults with intellectual and developmental disabilities across Connecticut. Today, with 31 homes and programs statewide, our mission remains rooted in person-centered care—empowering each individual to build the supports they need to live a meaningful, fulfilling life where their hopes and dreams are truly within reach.

If you’re looking for work that is meaningful, dynamic, and a little bit challenging in the best way, you might be exactly who we’re looking for. Join us and train to become a Whole Life Direct Support Professional—make a difference every single day.

Benefits

Dental insurance* | Health insurance* | Paid orientation | Paid time off* | Paid training | 401K | Healthcare Pension

* - Depends on Employment Classification and ACA Eligibility

Notes: All Whole Life DSP Positions are covered by a Healthcare Union. All DSP Positions will receive CPR and PMT certifications through Whole Life upon attendance of Orientation. Within 6 months of hire, all employees are required to have obtained their Medication Administration Certification through DSS, sponsored by Whole Life. All Whole Life Employees are subject to a 6-month probationary period, including a probationary starting salary. The completion of probation comes with a salary increase and more flexibility of use regarding Sick time, PTO, leave requests, transfers, etc.

Join our team and build a meaningful career, making a difference! Apply today!

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