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Full Time Dell Field Service Engineer Jobs in Raleigh, NC

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Full Time Dell Field Service Engineer information

See Raleigh, NC salary details

$35.5K

$69.2K

$102.6K

How much do full time dell field service engineer jobs pay per year?

As of Sep 5, 2026, the average yearly pay for full time dell field service engineer in Raleigh, NC is $69,232.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,400.00 and $82,100.00 per year, depending on experience, location, and employer.

What is a full time Dell Field Service Engineer?

Full Time Dell Field Service Engineers are technical professionals employed by Dell or its service partners to provide on-site support, maintenance, and repair for Dell hardware and systems. They troubleshoot issues, replace faulty components, install upgrades, and ensure that Dell products operate efficiently for customers. These engineers often travel to different client locations, work with a variety of Dell equipment, and serve as the primary point of contact for technical assistance. Their role is critical in minimizing downtime and maximizing the performance of Dell devices in business and consumer environments.

What are the key skills and qualifications needed to thrive as a full time Dell Field Service Engineer?

A Full Time Dell Field Service Engineer typically requires strong technical troubleshooting skills, in-depth knowledge of computer hardware and networking, and relevant certifications such as CompTIA A+ or Dell EMC Proven Professional. Familiarity with Dell diagnostic tools, ticketing systems, and remote support platforms is essential for resolving issues efficiently. Excellent communication, customer service, and time management skills help engineers deliver effective on-site support and build strong client relationships. These abilities are crucial for minimizing downtime, ensuring customer satisfaction, and maintaining Dell's reputation for reliable field service.

What are some common challenges Dell Field Service Engineers face when working onsite at client locations?

Dell Field Service Engineers often encounter challenges such as troubleshooting complex hardware or software issues under time constraints and adapting to diverse IT environments across different client sites. Additionally, they must communicate effectively with clients who may have varying levels of technical knowledge, ensuring clear explanations and customer satisfaction. Being prepared to manage unexpected equipment failures and coordinating with remote support teams are also key aspects of the role. Successfully navigating these challenges requires strong problem-solving skills, adaptability, and a customer-focused approach.

What is the difference between Full Time Dell Field Service Engineer vs Dell Technical Support Specialist?

AspectFull Time Dell Field Service EngineerDell Technical Support Specialist
CertificationsRelevant certifications like CompTIA A+ or Dell certificationsCustomer service and technical certifications often preferred
Work EnvironmentOn-site client locations, hardware repair, troubleshootingCall centers, remote support, online troubleshooting
Employer & Industry UsageUsed by Dell for on-site hardware supportUsed by Dell for remote technical assistance

The Full Time Dell Field Service Engineer primarily provides on-site hardware repairs and maintenance at client locations, requiring hands-on technical skills and certifications. In contrast, the Dell Technical Support Specialist offers remote support via phone or online, focusing on troubleshooting and resolving software or hardware issues without physical presence. Both roles are essential in Dell's service ecosystem but differ mainly in work environment and daily tasks.

How much does a Full Time Dell Field Service Engineer make?

A full-time Dell Field Service Engineer typically earns between $50,000 and $70,000 annually, depending on experience, location, and certifications. The role involves on-site hardware repairs and troubleshooting, often requiring technical skills and customer service abilities.

Internship Program: Field Service Engineer

Eaton

Raleigh, NC • On-site

$20.77 - $25.96/hr

Full-time, Internship

Medical, Retirement

Posted 3 days ago

New


Key responsibilities

  • Work on assigned projects related to electrical power distribution equipment.

  • Deliver technical solutions to customers and perform engineering assignments such as equipment or product design, testing, and research investigations.

  • Generate timely and accurate service reports on work performed, product performance, and warranties.


Eaton rating

7.8

Company rating: 7.8 out of 10

Based on 227 frontline employees who took The Breakroom Quiz

170th of 545 rated manufacturers


Job description

We make what matters work. You want to make an impact in the world. At Eaton, we're solving some of the toughest challenges on the planet.

Our Early Talent Programs open up an exciting world of opportunities for you to make a difference on a global scale. Your assignments are more than tasks and busy work; they're your chance to drive innovation in intelligent power management and shape the future of our company. You'll team up with seasoned leaders, gaining diverse experiences that'll drive you forward to define and reach your career goals.

What sets our Early Career Programs apart: Personalized Program Experience: We're committed to energizing your career and empowering your impact. No two participants share the same experience or set of responsibilities. Broad Exposure: Diverse work locations and comprehensive customer portfolios are a required part of the adventure, enhancing your learning and maximizing program benefits.

Role Exploration: Gain insight into various careers within Eaton through extensive services that ensure safe, efficient, and reliable power systems at every stage. Strategic Networking: Benefit from networking and mentorship opportunities within one of North America's largest and most experienced power distribution service organizations. Tangible Learning: See firsthand how Eaton is powering the future of Power Distribution through real world application and customer service.

In a Field Service Engineer role, you'll see firsthand how Eaton makes what matters work-gain hands-on experience solving real-world power system challenges, working directly with customers, and learning from industry experts through diverse field assignments that build technical skills, business acumen, and a strong foundation in electrical power distribution. It's time to make connections, get energized, and power ahead. Eaton provides a competitive total rewards package commensurate with applicable skills, knowledge, and experience and consistent with internal and external market practices.

The hourly salary for this role ranges from $20.77 - $25.96 per hour. Position Overview: The Electrical Engineering Services and Systems global service team is one of the largest and most experienced teams of power system professionals in the industry. As one of our engineers, you'll help to provide solutions to our customers' power problems at every stage of the power system

The Field Service Engineer Internship, is designed to provide opportunities to interns who demonstrate the same high level of ethics, values, creativity and performance we expect from our employees. During the summer paid internship, participants will work on projects that have a measurable impact on our business and will be coached and mentored by leaders within the division. In this internship, you will: Work on assigned projects for electrical power distribution equipment Deliver technical solutions to customers Perform less conventional complex engineering assignments that may involve equipment or product design, testing of materials, process studies, or research investigations Gain knowledge in the following: Test Equipment Operation, Troubleshooting Techniques, Protective Relays, Power Quality Measurements, Disaster Recovery, Rotating Machinery, Protection & Control Design Generate timely and accurate service reports on work, product performance, and warranties This internship will help prepare you for both technical and future leadership roles at Eaton.

As an intern, you will be provided with a structured training and development curriculum; a blend of instructor-led, virtual classrooms, eLearning courses, and on-the-job training provided by expert mentors and team members to assist you in developing your career. Basic (Required) Qualifications: Actively enrolled or received a degree in a bachelor's or master's program with a focus in engineering from an accredited institution Minimum overall cumulative GPA of 2.8 Eaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1 to H-1B, H-1B cap registration, O-1, E-3, TN status, I-485 job portability, etc

Must be geographically flexible to relocate within the United States Must have a valid driver's license with an acceptable driving record Preferred Qualifications: Actively enrolled in a bachelor's degree program in an electrical, mechanical, or mechatronics engineering program from an accredited institution Overall cumulative GPA of 3.2 or higher Demonstrated leadership experience within campus and/or the community Prior electrical/power industry related experience Experience in testing, troubleshooting, evaluating, and servicing electrical distribution and control systems Position Criteria: Location will be in one of five major regions within the United States (i.e. Central, Northeast, Southeast, Gulf and West regions); typically in or near a major U.S. city Transportation to and from the worksite, and for incidental business travel, is the responsibility of the intern

Strong analytical, computer, writing and presentation skills Performs physically demanding tasks, requirement to stand, walk, stoop, squat, kneel, and reach above, to, and below shoulder level, lift, carry, push, pull, and use hands to handle and feel. Frequently required to climb and regularly required to lift/carry/push/pull up to 50 pounds; occasionally required to push/pull greater than 50 pounds with assistance. May be required to drive extended distances, work in extreme weather and temperature conditions, work at sites with areas that have poor lighting, ventilation, and dust and/or be exposed to high noise levels.

This role may include up to 25% travel within a local region. Successfully complete and maintain compliance with Eaton's safety program and policy; This includes role-applicable portions of the EESS Qualified Electrical Worker (QEW) program and any required annual re-certifications thereafter. The summer internship culminates with a formal presentation where participants showcase their success stories to leaders of the organization and receive feedback on their performance.

#earlycareer We aspire to ensure the safety, health and wellbeing of our employees. We do this by helping all our employees maximize their physical, financial and emotional wellbeing, both at work and at home. Learn more about Eaton's Wellness Culture Here We are committed to ensuring equal employment opportunities for all job applicants and employees.

Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Eaton considers qualified applicants regardless of criminal histories, consistent with local laws. To request a disability-related reasonable accommodation to assist you in your job search, application or interview process, please call us at 1-800-836-6345 to discuss your specific need.

Only accommodation requests will be accepted by this phone number. We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work.

Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.


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About Eaton

Sourced by ZipRecruiter

Industry

Electrical equipment, appliance, and component manufacturing

Company size

10,000+ Employees

Headquarters location

Cleveland, OH, US