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Full Time Debt Collection Call Center Jobs in Georgia

Call Center Agent

Cumming, GA

$13.50 - $17.50/hr

Call Center Representative - Appointment Coordinator (Beaver Toyota & Beaver Mazda) Cumming, GA | Full-Time | Commission + Base Pay | Automotive Industry Unleash Your Potential. Drive Your Own ...

Call Center Agent

Cumming, GA · On-site

$13.50 - $17.75/hr

Call Center Representative - Appointment Coordinator (Beaver Toyota & Beaver Mazda) Cumming, GA | Full-Time | Commission + Base Pay | Automotive Industry Unleash Your Potential. Drive Your Own ...

Call Center Representative

Alpharetta, GA · On-site

$15.50 - $19.50/hr

Monday-Friday, 8:00 AM-5:00 PMAbout UsWe're excited to welcome a positive, upbeat, friendly, and motivated full-time Bilingual Call Center Representative to our growing team; who is passionate about ...

Call Center Agent

Atlanta, GA · On-site

$14.50 - $19/hr

Job Summary We are seeking a motivated and sales-focused Call Center Agent to connect with ... Additional Information * Full-time employment * Opportunities for professional growth and career ...

Schedule: Full-time, 40 hours per week * Hours: Monday through Friday, between 8:00 AM - 5:00 PM ... Respond to employee inquiries in a call center environment via telephone. * Assist with benefits ...

call center representative

Atlanta, GA · On-site

$15.50 - $19.25/hr

Call Center Representative Atlanta, GA Full Time Position Summary: The Service Delivery Consultant is responsible for answering and handling inbound calls from assigned client. The Service Delivery ...

call center representative

Atlanta, GA

$15.50 - $19.25/hr

Call Center Representative Atlanta, GA Full Time Position Summary: The Service Delivery Consultant is responsible for answering and handling inbound calls from assigned client. The Service Delivery ...

Showing results 21-40

Full Time Debt Collection Call Center information

What is a full time debt collection call center agent?

A Full Time Debt Collection Call Center job involves working in a call center environment to contact individuals or businesses who have overdue accounts. The primary responsibility is to recover outstanding debts by negotiating payment plans, explaining account information, and resolving disputes. Employees must adhere to legal and company guidelines while maintaining professionalism and empathy. The work is typically full-time, requiring strong communication skills and the ability to handle stressful or challenging conversations.

What are the key skills and qualifications needed to thrive as a full time debt collection call center agent?

To excel as a Full Time Debt Collection Call Center Agent, you need strong communication skills, negotiation abilities, and a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and sometimes certification in collections is beneficial. Resilience, empathy, and conflict resolution are vital soft skills that help build rapport with clients and handle stressful situations. These competencies are crucial for meeting collection targets, maintaining compliance, and delivering a positive customer experience.

What are some common challenges faced by agents in a full time debt collection call center, and how can they be managed?

Agents in full-time debt collection call centers often encounter challenges such as dealing with distressed or uncooperative customers, meeting monthly collection targets, and managing high call volumes. Success in this role requires strong communication and negotiation skills, as well as the ability to remain calm and professional under pressure. Many call centers provide robust training, mentorship, and support systems to help agents develop resilience and learn effective strategies for overcoming objections and maintaining compliance with relevant regulations.

What is the difference between Full Time Debt Collection Call Center vs Full Time Customer Service Representative?

AspectFull Time Debt Collection Call CenterFull Time Customer Service Representative
Primary RoleCollects overdue payments and manages debt recovery callsAssists customers with inquiries, product info, and support
Required SkillsCommunication, negotiation, persistenceCommunication, problem-solving, patience
Work EnvironmentCall center, high call volume, target-drivenCall center or office, customer-focused
Common CertificationsNone mandatory, but debt collection licenses may helpNone required

While both roles involve communication via phone, a Full Time Debt Collection Call Center focuses on recovering overdue payments, often requiring negotiation skills. A Full Time Customer Service Representative handles general customer inquiries and support. The roles differ mainly in their objectives and skill emphasis, but both typically operate in call center environments and require strong communication skills.

What are popular job titles related to Full Time Debt Collection Call Center jobs in Georgia?

For Full Time Debt Collection Call Center jobs in Georgia, the most frequently searched job titles are:

What cities in Georgia are hiring for Full Time Debt Collection Call Center jobs?

Cities in Georgia with the most Full Time Debt Collection Call Center job openings:

$13.50 - $17.50/hr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 21 days ago


Job description

Call Center Representative – Appointment Coordinator (Beaver Toyota & Beaver Mazda)
Cumming, GA | Full-Time | Commission + Base Pay | Automotive Industry

Unleash Your Potential. Drive Your Own Success.

Beaver Toyota of Cumming and Beaver Mazda are looking for motivated, positive, and energetic individuals to join our fast-paced Client Care Center (CCC)! As a Call Center Representative, you’ll be the voice of two of the most recognized and trusted automotive dealerships in Georgia.

What You’ll Do:
This isn’t just a “call center job” — this is a performance-driven role where your hustle and consistency directly impact your paycheck.

  • Handle inbound and outbound calls from new and returning customers

  • Set service and sales appointments for both Beaver Toyota and Beaver Mazda

  • Provide exceptional customer service, ensuring every caller has a “wow” experience

  • Follow up with leads, vehicle or servicing inquiries, and missed appointments

  • Collaborate closely with sales and service teams to keep the schedule full and customers happy

  • Track activity, appointments, and follow-up to maximize commission

You’ll Thrive Here If You:
Love connecting with people and have a friendly, professional phone voice
Are a self-starter who thrives in a fast-paced environment
Want to control your income based on performance
Enjoy working with a fun, supportive, and driven team
Are coachable and ready to learn

What’s In It for You:

  1. Competitive base pay + commission

  2. Monthly performance bonuses

  3. Full benefits package (medical, dental, 401(k), paid time off

  4. Ongoing training and mentorship

      e. Access to full gym and a personal trainer 3 days per week

      f. Restaurant on campus 

      g. Salon on campus - with employee discounts

      h. A positive, empowering culture at a company that actually cares about its people

       i. The chance to represent two respected brands: Beaver Toyota & Beaver Mazda

Requirements:

  • Call center or customer service experience is a plus (but not required)

  • Strong verbal and written communication skills

  • Ability to multi-task, stay organized, and work independently

  • Must be available for some evenings and weekends


Ready to Join the Beaver Team?
If you're ready to build a career — not just a job — apply now. Let’s grow together.

Apply today and start earning what you’re worth.