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Full Time Debt Collection Call Center Jobs in Georgia

Service Gurus Inc

Be Seen First

Call Center Representative

Atlanta, GA · On-site

$17 - $25/hr

Service Gurus is seeking to hire 10 experienced Debt Collection in Atlanta GA with proven track ... We specialize in call center job placements such as sales and debt collections. We operate from ...

Contract Callers, Inc.

Collections Specialist

Augusta, GA · On-site

$14/hr

Adhere to all legal and regulatory requirements governing debt collection practices. * Collaborate ... Call center Schedule: * 8 hour shift Supplemental pay types: * Bonus pay * Commission pay Ability ...

First Credit Services Inc

Collector

Columbus, GA

$15.25 - $20.50/hr

Basic understanding of the Fair Debt Collection Practices Act and state and federal laws pertaining ... Previous call center experience is required Physical Requirements: * Prolonged periods sitting at a ...

Cwrs

You will provide thorough, efficient, and accurate updates on computer files for each call made. You may process all correspondences with adherence to the Fair Debt Collection Practices Act (FDCPA ...

Jobs for Humanity

Call Center Agents

Athens, GA · Remote

$14.50 - $19/hr

Morris Insurance Agency Remote Call Center Agent Job Type: Full-time Location: Athens, GA 30601 Organization: Morris Insurance Agency LLC Job Rating: 3.8 out of 5 stars We are seeking a motivated and ...

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All JobsDebt Collection Call Center JobsFull Time Debt Collection Call Center JobsFull Time Debt Collection Call Center Jobs in Georgia

Full Time Debt Collection Call Center information

What are the key skills and qualifications needed to thrive as a full time debt collection call center agent?

To excel as a Full Time Debt Collection Call Center Agent, you need strong communication skills, negotiation abilities, and a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and sometimes certification in collections is beneficial. Resilience, empathy, and conflict resolution are vital soft skills that help build rapport with clients and handle stressful situations. These competencies are crucial for meeting collection targets, maintaining compliance, and delivering a positive customer experience.

What is the difference between Full Time Debt Collection Call Center vs Full Time Customer Service Representative?

AspectFull Time Debt Collection Call CenterFull Time Customer Service Representative
Primary RoleCollects overdue payments and manages debt recovery callsAssists customers with inquiries, product info, and support
Required SkillsCommunication, negotiation, persistenceCommunication, problem-solving, patience
Work EnvironmentCall center, high call volume, target-drivenCall center or office, customer-focused
Common CertificationsNone mandatory, but debt collection licenses may helpNone required

While both roles involve communication via phone, a Full Time Debt Collection Call Center focuses on recovering overdue payments, often requiring negotiation skills. A Full Time Customer Service Representative handles general customer inquiries and support. The roles differ mainly in their objectives and skill emphasis, but both typically operate in call center environments and require strong communication skills.

What are some common challenges faced by agents in a full time debt collection call center, and how can they be managed?

Agents in full-time debt collection call centers often encounter challenges such as dealing with distressed or uncooperative customers, meeting monthly collection targets, and managing high call volumes. Success in this role requires strong communication and negotiation skills, as well as the ability to remain calm and professional under pressure. Many call centers provide robust training, mentorship, and support systems to help agents develop resilience and learn effective strategies for overcoming objections and maintaining compliance with relevant regulations.

Is full time debt collection call center a stressful job?

Full time debt collection call center jobs can be stressful due to high call volumes, strict performance targets, and dealing with distressed customers. Employees often need strong communication skills and resilience to handle challenging interactions effectively. The work environment may also involve repetitive tasks and time pressure, contributing to stress levels.

What is a full time debt collection call center agent?

A Full Time Debt Collection Call Center job involves working in a call center environment to contact individuals or businesses who have overdue accounts. The primary responsibility is to recover outstanding debts by negotiating payment plans, explaining account information, and resolving disputes. Employees must adhere to legal and company guidelines while maintaining professionalism and empathy. The work is typically full-time, requiring strong communication skills and the ability to handle stressful or challenging conversations.
What are popular job titles related to Full Time Debt Collection Call Center jobs in Georgia? For Full Time Debt Collection Call Center jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Full Time Debt Collection Call Center jobs in Georgia look for? The top searched job categories for Full Time Debt Collection Call Center jobs in Georgia are:
What cities in Georgia are hiring for Full Time Debt Collection Call Center jobs? Cities in Georgia with the most Full Time Debt Collection Call Center job openings:
Full Time Debt Collection Call Center jobs near you

Call Center Representative

Service Gurus Inc

Atlanta, GA • On-site

$17 - $25/hr

Full-time

Re-posted 24 days ago

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Job description

Service Gurus is seeking to hire 10 experienced Debt Collection in Atlanta GA with proven track record. Must possess current successful third-party collection experience.
Hourly Rate: $15-$25/hr (dependent on collection experience)
Pay Cycle Bonus: earn 10% every dollar collected once you hit bi-weekly goal.
Monthly Bonus: earn 20% for every dollar collected over goal.
Please submit your resume with contact information and someone from our HR department will contact you.

Company Description

Service Gurus Inc. is a labor force service provider. We specialize in call center job placements such as sales and debt collections. We operate from Atlanta, GA, Charlotte NC, and Buffalo NY.