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Full Time Customer Service Jobs in Springfield, VA

Intrepidgs

Customer Service Representative

Bethesda, MD

$17 - $23.25/hr

As the Customer Service Representative , you will provide onsite full-time Customer Service & Concierge Desk/Conference Center Support. This position has high client visibility and promotion ...

Intrepidgs

Customer Service Representative

Bethesda, MD · On-site

$17 - $23.25/hr

As the Customer Service Representative , you will provide onsite full-time Customer Service & Concierge Desk/Conference Center Support. This position has high client visibility and promotion ...

Intrepidgs

Customer Service Representative

Mclean, VA

$16.25 - $22/hr

As the Customer Service Representative , you will provide onsite full-time Customer Service & Concierge Desk/Conference Center Support. This position has high client visibility and promotion ...

Intrepidgs

Customer Service Representative

Mclean, VA

$16.25 - $22/hr

As the Customer Service Representative , you will provide onsite full-time Customer Service & Concierge Desk/Conference Center Support. This position has high client visibility and promotion ...

Intrepidgs

Customer Service Representative

Bethesda, MD

$17 - $23.25/hr

As the Customer Service Representative , you will provide onsite full-time Customer Service & Concierge Desk/Conference Center Support. This position has high client visibility and promotion ...

Intrepidgs

Customer Service Representative

Mclean, VA

$16.25 - $22/hr

As the Customer Service Representative , you will provide onsite full-time Customer Service & Concierge Desk/Conference Center Support. This position has high client visibility and promotion ...

PetSuites

Customer Service Representative

Manassas, VA

$14 - $16/hr

We're looking for a Full-Time Customer Service Representative (internally called a Pet Host) to create exceptional experiences for pet parents and their furry family members. Who We Are NVA Pet ...

Nuleaf Lawn Care

Client Service Representative

Lorton, VA · On-site

$20 - $25/hr

Client Success Representative (CSR) NuLeaf Lawn Care - Springfield, VA Full-Time | Customer Service | Career Growth Opportunity NuLeaf Lawn Care is growing, and we're looking for a dependable ...

NuLeaf Lawn Care

Client Service Representative

Lorton, VA · On-site

$20 - $25/hr

Client Success Representative (CSR) NuLeaf Lawn Care - Springfield, VA Full-Time | Customer Service | Career Growth Opportunity NuLeaf Lawn Care is growing, and we're looking for a dependable ...

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Showing results 21-40

All JobsCustomer Service JobsFull Time Customer Service JobsFull Time Customer Service Jobs in Springfield, VA

Full Time Customer Service information

See Springfield, VA salary details

$10

$19

$28

How much do full time customer service jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for full time customer service in Springfield, VA is $19.63, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $21.83 per hour, depending on experience, location, and employer.

What is a full time customer service job?

Full Time Customer Service jobs involve assisting customers with their inquiries, concerns, or issues regarding a company's products or services. Employees in these roles typically work 35-40 hours per week and may handle customer interactions via phone, email, chat, or in-person. Key responsibilities often include resolving complaints, processing orders, providing information, and ensuring customer satisfaction. These positions require strong communication skills, problem-solving abilities, and a customer-focused attitude. Full time roles usually offer benefits such as health insurance, paid time off, and opportunities for advancement.

What skills and qualifications are needed to thrive as a full time customer service representative?

To thrive as a Full Time Customer Service Representative, you need strong communication abilities, problem-solving skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is typically required. Patience, active listening, and a positive attitude help individuals excel in this role. These skills are crucial for resolving customer concerns efficiently, maintaining satisfaction, and representing the company professionally.

What are common challenges faced by full time customer service representatives, and how are they addressed within a team?

Full-time customer service representatives often encounter challenges such as handling difficult customers, managing high call volumes, and staying up-to-date with product or policy changes. These challenges are typically addressed through comprehensive training, access to updated knowledge bases, and support from supervisors or team leads. Many organizations also encourage collaboration among team members through regular meetings or chat platforms, allowing representatives to share solutions and best practices, which helps foster a supportive and resilient work environment.

What is the difference between Full Time Customer Service vs Part Time Customer Service?

AspectFull Time Customer ServicePart Time Customer Service
Work HoursTypically 35-40 hours per weekLess than 30 hours per week
CredentialsUsually requires basic customer service skills, sometimes a high school diplomaSame as full time, often with more flexibility
Work EnvironmentCall centers, retail, corporate officesSimilar environments, often with flexible scheduling
Employer UsageCommon in retail, telecom, banking sectorsUsed in similar industries for flexible staffing

Full Time Customer Service roles involve standard full-week hours, offering stability and benefits, while Part Time Customer Service provides flexible scheduling with fewer hours. Both roles require similar skills and are found in comparable industries, but the main difference lies in hours worked and employment benefits.

Is customer service a full-time job?

Customer service positions are often offered as full-time roles, typically requiring 35-40 hours per week. These jobs may involve evening, weekend, or shift work depending on the employer and industry. Full-time customer service roles often include benefits such as health insurance and paid time off.

What are the most commonly searched types of Customer Service jobs in Springfield, VA?

The most popular types of Customer Service jobs in Springfield, VA are:

What cities near Springfield, VA are hiring for Full Time Customer Service jobs?

Cities near Springfield, VA with the most Full Time Customer Service job openings:

Full Time Customer Service jobs near you
Infographic showing various Full Time Customer Service job openings in Springfield, VA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 18% Part Time, 1% Temporary, and 5% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $40,838 per year, or $19.6 per hour.

Customer Service Representative

Intrepidgs

Bethesda, MD

$17 - $23.25/hr

Full-time

Re-posted 3 days ago

Job description

As theCustomer Service Representative, you will provide onsite full-time Customer Service & Concierge Desk/Conference Center Support. This position has high client visibility and promotion potential.


ESSENTIAL JOB FUNCTIONS:

  • Responds to all telephone, walk-in, and electronic inquiries for assistance.
  • Tracks and monitors service requests to ensure each is accurate, completed and closed in a timely manner.
  • Creates meeting reservations and configures conference rooms in accordance with individual requests.
  • Provides support to conference center attendees to include identifying supplies needed, operating equipment, and conference set-up and breakdown. Ensures conference rooms are clean and void of classified materials at the end of the day.
  • Performs other administrative duties, as needed.

EDUCATION & EXPERIENCE:

  • High School Diploma or GED.
  • Minimum of one (1) year of recent experience working at a customer service center.
  • Must be proficient in the use of Microsoft Office, primarily Word and Excel.

KNOWLEDGE & SKILLS:

  • Strong interpersonal skills to maintain effective working relationships with team and customers.
  • Good oral and written communication skills sufficient to respond to customers' routine questions in a clear and concise manner.
  • Ability to manage own activities and workflow under tight deadlines.
  • Ability to apply a strong customer focus orientation to understand customer requirements. and suggest and implement solutions.
  • Ability to ensure that management, co-workers, customers, and stakeholders are kept informed.

SECURITY CLEARANCE:Active Top Secret SCI

Intrepid Acquisition Holdings, LLC

www.intrepidgs.com

Intrepid Acquisition Holdings, LLC. (IAH), is a leading provider of global-scale logistics, facilities management, and advanced professional and technical services. IAH provides a broad spectrum of services and solutions to U.S. and international government agencies, and organizations. As a world-class leader in providing seasoned program management, IAH leverages and integrates its capabilities to provide safe, innovative, and reliable solutions to meet customers' diverse and complex challenges.

Intrepid Acquisition Holdings, LLC. ("IAH" and/or "Company") and its affiliates, including but not limited to IAP World Services, Inc., Readiness Management Support L.C., JPATS Logistics Services, LLC., and subsidiaries is an EOE, including disability/vets.


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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