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Full Time Customer Service Jobs in Rochester, MI

Customer Service Representative

Macomb, MI

$14.75 - $20.25/hr

Job type: Full time and Part time, Permanent You got game? You got spring in your step? You want ... We are searching for qualified customer service reps with personality and people skills. We're ...

Customer Service Representative

Oak Park, MI ยท On-site

$14.75 - $20/hr

Job type: Full time and Part time, Permanent You got game? You got spring in your step? You want ... We are searching for qualified customer service reps with personality and people skills. We're ...

Customer Service Representative

Macomb, MI ยท On-site

$14.75 - $20.25/hr

Job type: Full time and Part time, Permanent You got game? You got spring in your step? You want ... We are searching for qualified customer service reps with personality and people skills. We're ...

Customer Service Representative

Troy, MI ยท On-site

$15 - $20.50/hr

Job type: Full time and Part time, Permanent You got game? You got spring in your step? You want ... We are searching for qualified customer service reps with personality and people skills. We're ...

Customer Service Representative

Oxford, MI

$14.25 - $19.50/hr

Job type: Full time and Part time, Permanent You got game? You got spring in your step? You want ... We are searching for qualified customer service reps with personality and people skills. We're ...

Customer Service Representative

Rochester, MI ยท On-site

$14.75 - $20/hr

Job type: Full time and Part time, Permanent You got game? You got spring in your step? You want ... We are searching for qualified customer service reps with personality and people skills. We're ...

Customer Service Representative

Utica, MI

$14.50 - $19.75/hr

Job type: Full time and Part time, Permanent You got game? You got spring in your step? You want ... We are searching for qualified customer service reps with personality and people skills. We're ...

Be Seen First

Immediate Hire for Full Time Customer Sales Representative for our Sales and Customer Service department - APPLY TODAY Blue Chip Endeavors Inc is the perfect blend of work, culture, and fun. You'll ...

Customer Service Representative

Oxford, MI ยท On-site

$14.25 - $19.50/hr

Job type: Full time and Part time, Permanent You got game? You got spring in your step? You want ... We are searching for qualified customer service reps with personality and people skills. We're ...

Customer Service Representative

Troy, MI ยท On-site

$15 - $20.50/hr

Troy, MI (full-time, in-office) ? What You will Do No two days are the same-and that's part of the ... of customer service experience (call center or high-volume environments a plus) Strong ...

CSR

Detroit, MI ยท On-site

$15.75 - $21.50/hr

As a Customer Service Representative (CSR), you are a key member of Glass America's shop operations ... Livonia, MI What Glass America offers you: Full-Time (30 or more hours per week) employees enjoy ...

Customer Service Representative

Troy, MI

$15 - $20.50/hr

Job type: Full time and Part time, Permanent You got game? You got spring in your step? You want ... We are searching for qualified customer service reps with personality and people skills. We're ...

Customer Service Representative

Utica, MI

$14.50 - $19.75/hr

Job type: Full time and Part time, Permanent You got game? You got spring in your step? You want ... We are searching for qualified customer service reps with personality and people skills. We're ...

Customer Service Representative

Waterford, MI ยท On-site

$16 - $21.50/hr

Job type: Full time and Part time, Permanent You got game? You got spring in your step? You want ... We are searching for qualified customer service reps with personality and people skills. We're ...

Showing results 21-40

Full Time Customer Service information

See Rochester, MI salary details

$9

$17

$24

How much do full time customer service jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for full time customer service in Rochester, MI is $17.30, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $19.23 per hour, depending on experience, location, and employer.

What are common challenges faced by full time customer service representatives, and how are they addressed within a team?

Full-time customer service representatives often encounter challenges such as handling difficult customers, managing high call volumes, and staying up-to-date with product or policy changes. These challenges are typically addressed through comprehensive training, access to updated knowledge bases, and support from supervisors or team leads. Many organizations also encourage collaboration among team members through regular meetings or chat platforms, allowing representatives to share solutions and best practices, which helps foster a supportive and resilient work environment.

Is customer service a full-time job?

Customer service positions are often offered as full-time roles, typically requiring 35-40 hours per week. These jobs may involve evening, weekend, or shift work depending on the employer and industry. Full-time customer service roles often include benefits such as health insurance and paid time off.

What is the difference between Full Time Customer Service vs Part Time Customer Service?

AspectFull Time Customer ServicePart Time Customer Service
Work HoursTypically 35-40 hours per weekLess than 30 hours per week
CredentialsUsually requires basic customer service skills, sometimes a high school diplomaSame as full time, often with more flexibility
Work EnvironmentCall centers, retail, corporate officesSimilar environments, often with flexible scheduling
Employer UsageCommon in retail, telecom, banking sectorsUsed in similar industries for flexible staffing

Full Time Customer Service roles involve standard full-week hours, offering stability and benefits, while Part Time Customer Service provides flexible scheduling with fewer hours. Both roles require similar skills and are found in comparable industries, but the main difference lies in hours worked and employment benefits.

What skills and qualifications are needed to thrive as a full time customer service representative?

To thrive as a Full Time Customer Service Representative, you need strong communication abilities, problem-solving skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is typically required. Patience, active listening, and a positive attitude help individuals excel in this role. These skills are crucial for resolving customer concerns efficiently, maintaining satisfaction, and representing the company professionally.

What is a full time customer service job?

Full Time Customer Service jobs involve assisting customers with their inquiries, concerns, or issues regarding a company's products or services. Employees in these roles typically work 35-40 hours per week and may handle customer interactions via phone, email, chat, or in-person. Key responsibilities often include resolving complaints, processing orders, providing information, and ensuring customer satisfaction. These positions require strong communication skills, problem-solving abilities, and a customer-focused attitude. Full time roles usually offer benefits such as health insurance, paid time off, and opportunities for advancement.
What are the most commonly searched types of Customer Service jobs in Rochester, MI? The most popular types of Customer Service jobs in Rochester, MI are:
What cities near Rochester, MI are hiring for Full Time Customer Service jobs? Cities near Rochester, MI with the most Full Time Customer Service job openings:
Infographic showing various Full Time Customer Service job openings in Rochester, MI as of July 2026, with employment types broken down into 77% Full Time, 19% Part Time, and 4% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $35,987 per year, or $17.3 per hour.

Customer Service Representative

C&C Heating & Air Conditioning

Roseville, MI โ€ข On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 16 days ago


Job description


Customer Service Representative
Do you have exceptional communication skills? Do you enjoy providing superior customer service in a fast-paced office environment? Are you a team player looking for a solid team to join? If so, keep reading!
Who We Are
We are a family-owned and operated HVAC contractor in the Metro-Detroit area and have been serving our customers since 1948. We have developed a culture that invites our employees to be an integral part of our team by inspiring with praise, recognition, and offering ongoing training and education. Our customers rave about our technicians and demand only they can work in their home. We believe our team members perform their best when they are in a supportive environment and surrounded by hard-working, like-minded teammates. People often come to us simply looking for a job, but they stay because they have found a fulfilling career with room to grow and opportunities to excel.
Why Choose C&C Heating and Air Conditioning?
  • $15.00 – $17.00 per hour
  • Medical, dental & vision insurance
  • Paid Time Off
  • 401(k)

Job Type: Full-time
Location: Roseville, MI
Schedule: Day shift
Overview
We are looking for a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the frontline connection with our clients, providing exceptional service, resolving inquiries, and ensuring customer satisfaction. The ideal candidate is professional, detail-oriented, and passionate about helping others.
Responsibilities
  • Deliver outstanding customer support via phone, email, and chat
  • Conduct outbound calls to follow up with clients and address questions or concerns
  • Provide accurate product information, assist with order processing, and resolve issues
  • Handle cash transactions accurately and efficiently
  • Maintain detailed records of customer interactions through precise data entry
  • Use computer systems to track requests, feedback, and resolutions
  • Collaborate with team members to improve processes and enhance the customers’ experience

Qualifications
  • Previous experience in customer service or a client-facing role preferred
  • Strong proficiency with office software applications and accurate data entry skills
  • Bilingual skills are a plus and highly valued
  • Excellent communication, organization, and multitasking abilities
  • Positive attitude with patience, empathy, and professionalism when assisting customers

Join our team and make a difference by creating positive experiences for our customers while growing your career in a supportive environment!
 

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