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Full Time Customer Service Jobs in Delaware (NOW HIRING)

JM Enterprise Group

Customer Service Reps

Wilmington, DE · On-site

$70K/yr

... full-time Customer Service Representatives and Field Managers. This opportunity is ideal for those passionate about making a substantial impact in the community by helping families manage their ...

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Full Time Customer Service information

See Delaware salary details

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How much do full time customer service jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for full time customer service in Delaware is $18.81, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are common challenges faced by full time customer service representatives, and how are they addressed within a team?

Full-time customer service representatives often encounter challenges such as handling difficult customers, managing high call volumes, and staying up-to-date with product or policy changes. These challenges are typically addressed through comprehensive training, access to updated knowledge bases, and support from supervisors or team leads. Many organizations also encourage collaboration among team members through regular meetings or chat platforms, allowing representatives to share solutions and best practices, which helps foster a supportive and resilient work environment.

Is customer service a full-time job?

Customer service positions are often offered as full-time roles, typically requiring 35-40 hours per week. These jobs may involve evening, weekend, or shift work depending on the employer and industry. Full-time customer service roles often include benefits such as health insurance and paid time off.

What is the difference between Full Time Customer Service vs Part Time Customer Service?

AspectFull Time Customer ServicePart Time Customer Service
Work HoursTypically 35-40 hours per weekLess than 30 hours per week
CredentialsUsually requires basic customer service skills, sometimes a high school diplomaSame as full time, often with more flexibility
Work EnvironmentCall centers, retail, corporate officesSimilar environments, often with flexible scheduling
Employer UsageCommon in retail, telecom, banking sectorsUsed in similar industries for flexible staffing

Full Time Customer Service roles involve standard full-week hours, offering stability and benefits, while Part Time Customer Service provides flexible scheduling with fewer hours. Both roles require similar skills and are found in comparable industries, but the main difference lies in hours worked and employment benefits.

What skills and qualifications are needed to thrive as a full time customer service representative?

To thrive as a Full Time Customer Service Representative, you need strong communication abilities, problem-solving skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is typically required. Patience, active listening, and a positive attitude help individuals excel in this role. These skills are crucial for resolving customer concerns efficiently, maintaining satisfaction, and representing the company professionally.

What is a full time customer service job?

Full Time Customer Service jobs involve assisting customers with their inquiries, concerns, or issues regarding a company's products or services. Employees in these roles typically work 35-40 hours per week and may handle customer interactions via phone, email, chat, or in-person. Key responsibilities often include resolving complaints, processing orders, providing information, and ensuring customer satisfaction. These positions require strong communication skills, problem-solving abilities, and a customer-focused attitude. Full time roles usually offer benefits such as health insurance, paid time off, and opportunities for advancement.
What are the most commonly searched types of Customer Service jobs in Delaware? The most popular types of Customer Service jobs in Delaware are:
What cities in Delaware are hiring for Full Time Customer Service jobs? Cities in Delaware with the most Full Time Customer Service job openings:
Full Time Customer Service jobs near you
Infographic showing various Full Time Customer Service job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,131 per year, or $18.8 per hour.

Customer Service Reps

JM Enterprise Group

Wilmington, DE • On-site

$70K/yr

Full-time

Re-posted 20 days ago

Job description

Job Opening at Horse Energy Solutions

Customer Service Representatives & Field ManagersJob Description

Horse Energy Solutions, an innovative company dedicated to providing essential utility assistance, is excited to announce the opening for full-time Customer Service Representatives and Field Managers. This opportunity is ideal for those passionate about making a substantial impact in the community by helping families manage their utility expenses. This position is based onsite, affirming our commitment to personal, direct service and teamwork.

In joining our team, you will play a crucial role in administering a state-approved program across Illinois designed to aid families by offering significant savings on their electric bills. Our program uniquely supports individuals benefiting from Medicaid, EBT/SNAP, Social Security, or those with an annual income of under $70,000. This role is not just a job but a gateway to facilitating community welfare and sustainable financial savings with absolutely no expense required from those enrolled in the program.

Duties and Responsibilities
  • Direct engagement with families to educate and enroll them in the utility savings program.
  • Conduct thorough assessments to verify eligibility of participants based on program guidelines.
  • Maintain accurate and confidential records of participant interactions and status updates.
  • Coordinate with state officials and internal teams to ensure compliance with regulations and policies.
  • Provide ongoing support and guidance to enrolled families, ensuring they receive the full benefits of the program.
  • Manage field work efficiently, utilizing resources and tools provided to achieve daily targets.
  • Participate in training and team meetings to stay updated on program changes and enhancements.
  • Uphold the company’s reputation by offering high-standard customer service and professionalism.
  • Work closely with management to enhance the outreach and impact of the program consistently.
Requirements
  • Must be at least 18 years of age.
  • Minimum of 1 year experience in customer service roles.
  • Proven ability to work effectively as part of a team.
  • Excellent communication skills, both verbal and written, with fluency in English.
  • A passion for community service and genuine interest in helping families save money.