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Full Time Customer Service Representative information

See Bloomington, IL salary details

$9

$18

$25

How much do full time customer service representative jobs pay per hour?

As of May 28, 2026, the average hourly pay for full time customer service representative in Bloomington, IL is $18.03, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $20.05 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Full Time Customer Service Representative, and why are they important?

To thrive as a Full Time Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, telephone systems, and basic office applications is essential. Patience, active listening, and a positive attitude are standout soft skills for building rapport with customers. These competencies are crucial for resolving customer issues efficiently, ensuring satisfaction, and maintaining a positive company reputation.

What are some common challenges Full Time Customer Service Representatives face, and how can they effectively manage them?

Full Time Customer Service Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and maintaining product knowledge across frequent updates. Effective management involves practicing active listening, staying calm under pressure, and using available resources like knowledge bases or escalation protocols. Building strong teamwork skills and regularly participating in training sessions can also help representatives stay prepared and confident in addressing various customer needs.

What are Full Time Customer Service Representatives?

Full Time Customer Service Representatives are professionals who assist customers by answering questions, resolving issues, and providing information about products or services for a company. They typically work 35-40 hours per week and interact with customers via phone, email, chat, or in person. Their goal is to ensure customer satisfaction, handle complaints efficiently, and help maintain positive relationships between the company and its clients. This role often requires strong communication skills, patience, and the ability to handle stressful situations.

What is the difference between Full Time Customer Service Representative vs Part Time Customer Service Representative?

FeatureFull Time Customer Service RepresentativePart Time Customer Service Representative
Work HoursTypically 35-40 hours per weekFewer hours, usually less than 30 hours per week
CredentialsOften requires similar qualifications, such as high school diploma or equivalentSame credential requirements as full-time roles
Work EnvironmentOffice or call center setting, consistent scheduleSimilar environment, flexible scheduling possible
Employer UsageCommon in customer service departments of large companiesUsed by companies needing flexible staffing

Full Time Customer Service Representatives work standard hours and often receive benefits, while Part Time Customer Service Representatives have flexible schedules with fewer hours. Both roles require similar skills and credentials, making them suitable for different employment needs within customer service industries.

What are the most commonly searched types of Customer Service Representative jobs in Bloomington, IL? The most popular types of Customer Service Representative jobs in Bloomington, IL are:
What are popular job titles related to Full Time Customer Service Representative jobs in Bloomington, IL? For Full Time Customer Service Representative jobs in Bloomington, IL, the most frequently searched job titles are:
What job categories do people searching Full Time Customer Service Representative jobs in Bloomington, IL look for? The top searched job categories for Full Time Customer Service Representative jobs in Bloomington, IL are:
What cities near Bloomington, IL are hiring for Full Time Customer Service Representative jobs? Cities near Bloomington, IL with the most Full Time Customer Service Representative job openings:
Full Time Customer Service Representative jobs near you
Customer Service Representative

Customer Service Representative

Circle K Stores, Inc.

Normal, IL

$15.75 - $21.25/hr

Full-time

Posted 10 days ago

Circle K rating

4.8

Company rating: 4.8 out of 10

Based on 1,294 frontline employees who took The Breakroom Quiz

32nd of 47 rated convenience stores

Job description

Store 4701414: 610 W Raab, Normal, Illinois 61761 Shift Availability. Overnight Time Type. Full time.

Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in Customer Service Representative, Customer Service, Representative, Retail, Service

What Circle K employees say

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About Circle K

Sourced by ZipRecruiter

Circle K Stores are owned by Alimentation Couche-Tard, the largest convenience store operator in Canada. We are recognized for our strong food service brands, Simply Great Coffee, and of course our icy cold, flavour abundant Frosters. Our innovative store design and merchandising is second to none.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Tempe, AZ, US

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