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Full Time Csr Jobs in Virginia (NOW HIRING)

Intrepid

Customer Service Representative

Mclean, VA · On-site

$16.25 - $22/hr

As the Customer Service Representative , you will provide onsite full-time Customer Service & Concierge Desk/Conference Center Support. This position has high client visibility and promotion ...

Intrepid

Customer Service Representative

Mclean, VA · On-site

$16.25 - $22/hr

As the Customer Service Representative , you will provide onsite full-time Customer Service & Concierge Desk/Conference Center Support. This position has high client visibility and promotion ...

Intrepid

Customer Service Representative

Mclean, VA · On-site

$16.25 - $22/hr

As the Customer Service Representative , you will provide onsite full-time Customer Service & Concierge Desk/Conference Center Support. This position has high client visibility and promotion ...

Intrepid

Customer Service Representative

Mclean, VA · On-site

$16.25 - $22/hr

As the Customer Service Representative , you will provide onsite full-time Customer Service & Concierge Desk/Conference Center Support. This position has high client visibility and promotion ...

Intrepidgs

Customer Service Representative

Mclean, VA

$16.25 - $22/hr

As the Customer Service Representative , you will provide onsite full-time Customer Service & Concierge Desk/Conference Center Support. This position has high client visibility and promotion ...

Intrepidgs

Customer Service Representative

Mclean, VA

$16.25 - $22/hr

As the Customer Service Representative , you will provide onsite full-time Customer Service & Concierge Desk/Conference Center Support. This position has high client visibility and promotion ...

Intrepidgs

Customer Service Representative

Mclean, VA

$16.25 - $22/hr

As the Customer Service Representative , you will provide onsite full-time Customer Service & Concierge Desk/Conference Center Support. This position has high client visibility and promotion ...

Intrepidgs

Customer Service Representative

Mclean, VA

$16.25 - $22/hr

As the Customer Service Representative , you will provide onsite full-time Customer Service & Concierge Desk/Conference Center Support. This position has high client visibility and promotion ...

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Showing results 21-40

All JobsCsr JobsFull Time Csr JobsFull Time Csr Jobs in Virginia

Full Time Csr information

See Virginia salary details

$9

$18

$26

How much do full time csr jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for full time csr in Virginia is $18.64, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.72 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a full time customer service representative (CSR), and why are they important?

To thrive as a Full Time CSR, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is often required. Excellent listening, patience, and adaptability help you excel in addressing diverse customer needs and resolving conflicts. These skills are crucial for maintaining customer satisfaction, building loyalty, and supporting overall business success.

What are some common challenges full time customer service representatives (CSRs) face, and how can they effectively handle them?

Full Time CSRs often encounter challenges such as managing high call volumes, addressing difficult or upset customers, and adapting to frequent changes in company policies or products. To handle these effectively, it's helpful to stay organized, maintain a positive attitude, and utilize active listening skills. Many organizations offer training and support systems, such as mentoring or knowledge bases, to help CSRs navigate complex situations. Building good relationships with team members and supervisors can also provide valuable support and reduce stress during busy periods.

What is the difference between Full Time Csr vs Part Time Csr?

AspectFull Time CsrPart Time Csr
Work HoursTypically 35-40 hours per weekFewer hours, often less than 20 hours per week
Employment StatusFull-time employment with benefitsPart-time employment, usually without full benefits
CertificationsOften requires customer service experience and communication skillsSimilar requirements, may require less experience
Work EnvironmentOffice or call center settingSimilar environment, flexible schedules

Full Time Customer Service Representatives (CSRs) work longer hours with full benefits, focusing on consistent customer support. Part Time CSRs work fewer hours, often with limited or no benefits, providing flexible customer service coverage. Both roles require strong communication skills and experience in customer service, but full-time positions typically demand more availability and commitment.

What is a full time CSR?

Full time CSRs, or Customer Service Representatives, are professionals who work directly with customers to answer questions, resolve issues, and provide information about products or services. Working full time typically means they have a set schedule, usually around 35-40 hours per week, and may handle customer inquiries via phone, email, chat, or in person. Their main goal is to ensure customer satisfaction and help maintain a positive company reputation.

What are the most commonly searched types of Csr jobs in Virginia?

The most popular types of Csr jobs in Virginia are:

What cities in Virginia are hiring for Full Time Csr jobs?

Cities in Virginia with the most Full Time Csr job openings:

Full Time Csr jobs near you
Infographic showing various Full Time Csr job openings in Virginia as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $38,762 per year, or $18.6 per hour.

Customer Service Representative

Intrepid

Mclean, VA • On-site

$16.25 - $22/hr

Full-time

Re-posted 2 days ago

Job description

As the Customer Service Representative, you will provide onsite full-time Customer Service & Concierge Desk/Conference Center Support. This position has high client visibility and promotion potential.
ESSENTIAL JOB FUNCTIONS:
  • Responds to all telephone, walk-in, and electronic inquiries for assistance.
  • Tracks and monitors service requests to ensure each is accurate, completed and closed in a timely manner.
  • Creates meeting reservations and configures conference rooms in accordance with individual requests.
  • Provides support to conference center attendees to include identifying supplies needed, operating equipment, and conference set-up and breakdown. Ensures conference rooms are clean and void of classified materials at the end of the day.
  • Performs other administrative duties, as needed.

EDUCATION & EXPERIENCE:
  • High School Diploma or GED.
  • Minimum of one (1) year of recent experience working at a customer service center.
  • Must be proficient in the use of Microsoft Office, primarily Word and Excel.

KNOWLEDGE & SKILLS:
  • Strong interpersonal skills to maintain effective working relationships with team and customers.
  • Good oral and written communication skills sufficient to respond to customers' routine questions in a clear and concise manner.
  • Ability to manage own activities and workflow under tight deadlines.
  • Ability to apply a strong customer focus orientation to understand customer requirements. and suggest and implement solutions.
  • Ability to ensure that management, co-workers, customers, and stakeholders are kept informed.

SECURITY CLEARANCE: Active Top Secret SCI
Intrepid Acquisition Holdings, LLC
www.intrepidgs.com
Intrepid Acquisition Holdings, LLC. (IAH), is a leading provider of global-scale logistics, facilities management, and advanced professional and technical services. IAH provides a broad spectrum of services and solutions to U.S. and international government agencies, and organizations. As a world-class leader in providing seasoned program management, IAH leverages and integrates its capabilities to provide safe, innovative, and reliable solutions to meet customers' diverse and complex challenges.
Intrepid Acquisition Holdings, LLC. ("IAH" and/or "Company") and its affiliates, including but not limited to IAP World Services, Inc., Readiness Management Support L.C., JPATS Logistics Services, LLC., and subsidiaries is an EOE, including disability/vets.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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