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Full Time Crisis Text Line Jobs (NOW HIRING)

Solari

Crisis Specialist I

Tempe, AZ · Remote

$22.12 - $24.45/hr

Remote - Must live in Arizona Positions are full-time with opportunities for shift differential ... text or chat to effectively coordinate care and resolve crisis situations; operates with accuracy ...

Bridgeway

Crisis Counselor

Galesburg, IL · On-site

$23/hr

Galesburg, IL Full Time 23.00/hour Credential Based Rates: Compensation increases based on verified ... Respond to CARES Line mobile crisis referrals, including afterhours and on call coverage, across ...

Broadway

Crisis Counselor

Galesburg, IL · On-site

$23/hr

Galesburg, IL • Full Time • 23.00/hour Credential Based Rates: Compensation increases based on ... Respond to CARES Line mobile crisis referrals, including afterhours and on call coverage, across ...

NAMI Chicago

988 Crisis Counselor - Full Time [Talent Pool]

IL · On-site

$22.50 - $29/hr

Type : Full-Time Reports to: 988 Crisis Supervisor Office Location: Work from home position (not a ... Excellent relationship management and interpersonal skills General As a 988 Suicide and Crisis Line ...

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Full Time Crisis Text Line information

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How much do full time crisis text line jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for full time crisis text line in the United States is $20.71, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $21.88 per hour, depending on experience, location, and employer.

What is the difference between Full Time Crisis Text Line vs Full Time Crisis Counselor?

AspectFull Time Crisis Text LineFull Time Crisis Counselor
CredentialsHigh school diploma or equivalent; training providedRelevant mental health certifications or degrees often required
Work EnvironmentRemote, text-based support platformIn-person or remote, often in mental health facilities or clinics
Employer & IndustryNonprofit organizations, mental health support servicesHospitals, clinics, mental health agencies
Work FocusProviding immediate crisis support via textAssessing, diagnosing, and treating mental health issues

While both roles involve supporting individuals in crisis, Full Time Crisis Text Line staff primarily provide text-based support remotely, focusing on immediate crisis intervention. Full Time Crisis Counselors typically have formal mental health training and may work in clinical settings, offering ongoing therapy and assessment. The roles differ mainly in scope, credentials, and work environment, but both aim to help those in need during critical moments.

What cities are hiring for Full Time Crisis Text Line jobs?

Cities with the most Full Time Crisis Text Line job openings:

What are the most commonly searched types of Crisis Text Line jobs?

The most popular types of Crisis Text Line jobs are:

Full Time Crisis Text Line jobs near you

Domestic Violences Resident Assistant-1st Shi

Community Action Partnership of Lancaster County inc

Lancaster, PA • On-site

$16 - $18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago

Job description

JOB SUMMARY

Position Title: Domestic Violence Resident Assistant

Program: Domestic Violence Services

Classification: Non-Exempt/Full-Time

Location: DVS Safe House-confidential

The Domestic Violence Resident Assistant provides quality client services by providing person-centered, trauma informed supportive services to callers via the 24-hour DV hotline and text line, and directly to Safe House residents. The Resident Assistant screens and greets visitors to the building and maintains a welcoming atmosphere.


Duties & Responsibilities:

Hotline and Text line:

  • Answer hotline calls, texts, and manage Lethality Assessment Program (LAP) calls.
  • Provide person-centered trauma-informed support, safety planning options and referrals to callers/DV survivors.
  • Complete hotline forms/intakes, enrollments, and program exit.
  • Screen and greet visitors to the building. Perform conflict checks.

Direct Client Services:

  • Assist residents with requests for personal items, access to transportation, food, and any other emergent/basic needs.
  • Provide consistent person-centered and trauma-informed emotional support.

Communication, Compliance, Accountability:

  • Communicate essential information to other DVS team members in appropriate logs.
  • Accurately record client data and services, and all other required data in client database per funder and DVS requirements.
  • Maintain organized client files.

Safe House operations:

  • Stock bathroom and kitchen supplies.
  • Inspect, clean and prepare empty guest rooms for the next resident.
  • Help manage the general cleanliness and order of the Safe House office area.
  • Coordinate and organize donations, including sorting, distribution and storage.
  • Assist in tracking inventory of custodial and basic Safe House supplies.
  • Complete maintenance request forms.

Teamwork:

  • Safe House team member.
  • Assist in training interns, volunteers and new team members as applicable.
  • Participate in the required holiday and weekend on-call Safe House coverage per DVS policies.

 

*Performs other related duties as assigned. 

 

EDUCATION/EXPERIENCE REQUIREMENTS

  • H.S. Diploma or GED required.
  • Associate’s degree in the social sciences preferred.
  • Experience in a residential or shelter setting preferred.


**Please see attached for full job description**

We value our team by uniting our employees with our mission. We offer a strong purpose with compassion for work-life balance. Below is a glimpse of our robust benefits offered: 

  • Sign-on Bonus, only available for external candidates 
  • Benefits: Medical, Dental & Vision Coverage / 403(b) Plan / Life Insurance / EAP Program 
  • Generous number of PTO Days banked annually 
  • Employer- Assisted First Time Homebuyer Program 
  • Tuition Reimbursement  
  • Paid Parental Leave 


Statement of Commitment to Accountability

Community Action Partnership of Lancaster County is committed to providing and maintaining a culture of accountability at every site, every day, and in every word, action, and program delivered by each employee.

 

Equal Employment Opportunity

CAP provides equal employment opportunities to all qualified individuals without regard to race, gender, disability, ethnicity, religion, sexual orientation, national origin, age, citizenship, veteran status or genetic information.

 

Americans with Disabilities Act

Applicants as well as employees who are or become disabled must be able to perform the essential duties and responsibilities either unaided or with reasonable accommodation. The agency shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.

 

As an employer, CAP complies with the Pregnancy Workers Fairness Act (PWFA) and follows the applicable procedures ensuring employees are provided with the rights, protections, and reasonable accommodation required by law.


This role is scheduled to work 6:00am to 2:00pm
This role is scheduled to work 40 hours per week