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Full Time Crisis Text Line Jobs (NOW HIRING)

Centerstone

Chat/Text Crisis Specialist

Nashville, TN · On-site +1

$20.05 - $28.10/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Answers crisis contacts via the chat/text platform to assess for suicide, safety and identify ... Time Type: Full time Pay Range: $20.05--$28.10 Delivering care that changes people's lives starts ...

Centerstone

Chat/Text Crisis Specialist

$20.05 - $28.10/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Answers crisis contacts via the chat/text platform to assess for suicide, safety and identify ... Time Type: Full time Pay Range: $20.05--$28.10 Delivering care that changes people's lives starts ...

New

Common Ground

988 Crisis Specialist

Pontiac, MI · On-site +1

$21/hr

  • PTO

Job Title : 988 Crisis Specialist Base Pay: $21 hourly + shift differentials Various Full-Time ... Communication may include calls, text, and/or chat * Offer information on available resources like ...

Centerstone

Chat/Text Crisis Specialist

Nashville, TN

$20.05 - $28.10/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Answers crisis contacts via the chat/text platform to assess for suicide, safety and identify ... Time Type: Full time Pay Range: $20.05--$28.10 Delivering care that changes people's lives starts ...

Common Ground

988 Crisis Specialist

Pontiac, MI · On-site +1

$21/hr

  • PTO

... Full-Time & Part-Time Shifts Available About you: The ideal Crisis Specialist is a strong, self ... Communication may include calls, text, and/or chat * Offer information on available resources like ...

Opportunityalliance

$32 - $34/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... text, and chat support for adults, youth, and families experiencing a mental health crisis. Trained ... Schedule This is a fulltime, 40hour/week, hourly position. Second shift, with options for either a ...

Opportunityalliance

$23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Full-Time Crisis Support Specialist(s) to join the team with our Maine Crisis Line (MCL) program ... You will learn how to answer calls and text/chat messages on the crisis line, with the option to do ...

Lines for Life

Youth Crisis Line Team Lead

Portland, OR · On-site

$24 - $29.17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Youth Crisis Line Team Lead Status: Full-Time/Non-exempt, 40 or 32 hours per week Reports to ... via call, text, and chat on the YouthLine help, support, and crisis line. About YouthLine

DeafLEAD

Chat and Text Workforce Manager

Columbia, MO · On-site

$60K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

DeafLEAD Job Type: Full time, salaried (exempt) Location: Remote Reports To: Assistant Director of ... Must complete all required crisis line trainings (minimum 100 hours) upon hire (see Training ...

Centerstone

Chat/Text Crisis Specialist, Third shift

Nashville, TN · On-site

$20.05 - $28.10/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Answers crisis contacts via the chat/text platform to assess for suicide, safety and identify ... Time Type: Full time Pay Range: $20.05--$28.10 Delivering care that changes people's lives starts ...

DeafLEAD

Chat and Text Workforce Manager

Columbia, MO · On-site +1

$60K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

DeafLEAD Job Type: Full time, salaried (exempt) Location: Remote Reports To: Assistant Director of ... Must complete all required crisis line trainings (minimum 100 hours) upon hire (see Training ...

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Full Time Crisis Text Line information

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$12

$20

$32

How much do full time crisis text line jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for full time crisis text line in the United States is $20.71, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $21.88 per hour, depending on experience, location, and employer.

What is the difference between Full Time Crisis Text Line vs Full Time Crisis Counselor?

AspectFull Time Crisis Text LineFull Time Crisis Counselor
CredentialsHigh school diploma or equivalent; training providedRelevant mental health certifications or degrees often required
Work EnvironmentRemote, text-based support platformIn-person or remote, often in mental health facilities or clinics
Employer & IndustryNonprofit organizations, mental health support servicesHospitals, clinics, mental health agencies
Work FocusProviding immediate crisis support via textAssessing, diagnosing, and treating mental health issues

While both roles involve supporting individuals in crisis, Full Time Crisis Text Line staff primarily provide text-based support remotely, focusing on immediate crisis intervention. Full Time Crisis Counselors typically have formal mental health training and may work in clinical settings, offering ongoing therapy and assessment. The roles differ mainly in scope, credentials, and work environment, but both aim to help those in need during critical moments.

What cities are hiring for Full Time Crisis Text Line jobs?

Cities with the most Full Time Crisis Text Line job openings:

What are the most commonly searched types of Crisis Text Line jobs?

The most popular types of Crisis Text Line jobs are:

What states have the most Full Time Crisis Text Line jobs?

States with the most job openings for Full Time Crisis Text Line jobs include:

Full Time Crisis Text Line jobs near you

Chat/Text Crisis Specialist

Centerstone

Nashville, TN • On-site, Remote

$20.05 - $28.10/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Centerstone rating

7.0

Company rating: 7.0 out of 10

Based on 64 frontline employees who took The Breakroom Quiz

40th of 242 rated social care providers

Job description

Centerstone is among the nation's leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people's lives. A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of settings. Come talk to us about joining the Centerstone team!
Centerstone, a trauma-informed organization, endorses an organizational culture built on understanding, recognizing and responding to those affected by trauma to strengthen resilience for our clients, staff and community. Come talk to us about joining the Centerstone team!
JOB DESCRIPTION:
SUMMARY OF POSITION
This is a remote position on a 24/7/365 mental health crisis/suicide prevention focused team. Handles incoming chat/text messages through the National Suicide Prevention Lifeline (NSPL), also known as 988. Provides brief clinical screenings, risk assessments and appropriate service linkage for individuals who are experiencing emotional distress. While the interactions begin online, this position may also support telephonic intervention if an individual would prefer or need continued support to ensure safety.
ESSENTIAL DUTIES & RESPONSIBILITIES
  • Provides telephonic or chat clinical screenings and risk assessments.
  • Answers crisis contacts via the chat/text platform to assess for suicide, safety and identify appropriate community resources to best meet individual needs.
  • Conducts follow-up calls for individuals who are deemed moderate to high risk for suicide.
  • Meets the ethical and clinical standards in compliance with all accreditation.
  • Actively participates in ongoing supervision, training and team meetings.
  • Assist in administrative tasks as needed

KNOWLEDGE, SKILLS & ABILITIES
  • Effectively communicate via written, verbal, in person and virtual methods.
  • Demonstrates high-level customer service skills and professional etiquette.
  • Demonstrate knowledge and competency in providing service linkage and referrals for programs, services, and other community resources.
  • Knowledge of suicide assessments.
  • Skill in providing crisis intervention.

QUALIFICATIONS
Education Level
Bachelor's degree in Behavioral Science, Psychology, Social Work, or related field required; or Certified Peer Recovery Specialist.
Years of Experience
Six months to one year of related crisis experience is preferred.
Required Certification/Licensure
N/A
PHYSICAL REQUIREMENTS
Standing - 10%
Sitting - 90%
Squatting - Occasional
Kneeling - Occasional
Bending - Occasional
Driving - Occasional
Lifting - Occasional
DISCLAIMER
The duties and responsibilities described in this document are not a comprehensive list and additional tasks may be assigned to the employee from time to time, or the scope of the job may change as necessitated by business demands.
Time Type:
Full time
Pay Range:
$20.05--$28.10
Delivering care that changes people's lives starts with our employees. Below are just some of the great benefits Centerstone employees enjoy:
  • Medical, dental, and vision health coverage
  • Flexible Spending and Health Savings Accounts
  • 403b retirement plan with company match
  • Paid time off and ten paid holidays
  • AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
  • Employee Resource Groups
  • Continuing education opportunities
  • Employee Assistance Program

Centerstone is an equal opportunity employer. Employment at Centerstone is based solely on a person's merit and qualifications directly related to professional competence. We treat all clients and colleagues with dignity and respect.
At Centerstone, we use our values as a guide for what we do. Respect, Expertise, Integrity and Empowerment are at the heart of every interaction at Centerstone, and particularly rooted in our Culture.
Our approach to culture is to create an environment that encourages, supports and celebrates the voices and experiences of our employees. We are committed to a culture of empowerment, respect, integrity and expertise that powers our innovation and connects us to each other, our clients and the communities we serve.
Centerstone is also committed to a strong culture of quality and safety, celebrating role-models who champion best practices for quality, clinical risk, and patient safety.

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