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Full Time Comcast Retention information

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$22K

$61.4K

$85.5K

How much do full time comcast retention jobs pay per year?

As of Aug 2, 2026, the average yearly pay for full time comcast retention in the United States is $61,368.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $74,500.00 per year, depending on experience, location, and employer.

What is the difference between Full Time Comcast Retention vs Full Time Comcast Customer Service Representative?

AspectFull Time Comcast RetentionFull Time Comcast Customer Service Representative
Primary RoleRetaining existing customers, reducing churn, upsellingAssisting customers with billing, technical issues, and service inquiries
Required SkillsCommunication, negotiation, problem-solvingCustomer service, technical knowledge, communication
Work EnvironmentCall center, remote options, sales-focusedCall center, in-person, technical support
CredentialsHigh school diploma or equivalent, sales experience beneficialHigh school diploma or equivalent, customer service experience

Full Time Comcast Retention roles focus on maintaining customer accounts and reducing cancellations through sales and negotiation, while Customer Service Representatives handle technical support and billing inquiries. Both roles require strong communication skills and are based in call centers, but retention positions are more sales-oriented, aiming to keep customers engaged and satisfied.

More about Full Time Comcast Retention jobs
What are the most commonly searched types of Comcast Retention jobs? The most popular types of Comcast Retention jobs are:
What states have the most Full Time Comcast Retention jobs? States with the most job openings for Full Time Comcast Retention jobs include:
What job categories do people searching Full Time Comcast Retention jobs look for? The top searched job categories for Full Time Comcast Retention jobs are:
Full Time Comcast Retention jobs near you
Infographic showing various Full Time Comcast Retention job openings in the United States as of July 2026, with employment types broken down into 5% Locum Tenens, 43% As Needed, 8% Full Time, 33% Temporary, 10% Nights, and 1% Summer. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $61,368 per year, or $29.5 per hour.

Manager, Software Development & Engineering (Mobile - Camera Experience)

Comcast

Philadelphia, PA

Full-time

Posted 19 days ago

Job description

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

Job Summary

\Comcast’s Connected Living team is building the mobile experiences that power Xfinity’s smart home and camera ecosystem for millions of customers. We are looking for a Software Engineering Manager to lead the Camera Client team, owning the end-to-end mobile experience for camera features within the Xfinity app across iOS and Android. In this role, you will lead a cross-platform team of 6–8 engineers (full-time and contractors) delivering customer-facing features such as live video streaming, alerts, playback, and device management. You will partner closely with product, design, backend, and platform teams to deliver high-quality, reliable, and intuitive experiences that are central to our customers’ home security and daily engagement. This is a hands-on leadership role where you will coach engineers, influence technical direction, and drive execution across multiple initiatives.

Job Description

What You’ll Own 

  • The end-to-end mobile experience for Xfinity camera features within the Xfinity app 

  • Delivery of high-impact features that directly affect customer security, engagement, and satisfaction 

  • Engineering quality, performance, and reliability of camera-related mobile experiences 

  • Team health, growth, and long-term talent development 

Key Responsibilities 

  • Lead, mentor, and grow a team of 6–8 mobile engineers across iOS and Android, fostering a strong, inclusive, and high-performing team culture 

  • Own delivery of camera-related features from planning through release and post-launch iteration 

  • Partner with product, UX, backend, and platform teams to define requirements, prioritize work, and deliver cohesive customer experiences 

  • Drive engineering excellence across mobile architecture, code quality, testing, and release practices 

  • Balance roadmap delivery with investment in scalability, performance, and technical debt reduction 

  • Provide technical guidance and architectural input, acting as a hands-on leader when needed 

  • Hire, build, and retain top engineering talent, actively participating in recruiting and interview processes 

  • Monitor progress, manage risks and dependencies, and communicate effectively with stakeholders and leadership 

Minimum Qualifications 

  • 1+ years of experience leading or managing software engineers (directly or as a technical/team lead) 

  • 5+ years of experience building native mobile applications on iOS and/or Android 

Preferred Qualifications 

  • Experience leading mobile teams delivering consumer-facing applications at scale 

  • Strong understanding of modern mobile architecture patterns (e.g., MVVM, modularization, clean architecture) 

  • Experience working with backend APIs, real-time data, or streaming/video-based applications 

  • Demonstrated ability to deliver features in fast-paced, cross-functional environments 

  • Experience hiring and growing engineering teams 

  • Strong communication skills with the ability to influence both technical and non-technical stakeholders 

How You’ll Work 

  • Lead a multidisciplinary mobile team with a mix of skill levels, from early-career engineers to senior/principal contributors 

  • Collaborate closely with cross-functional partners across engineering, product, and design 

  • Contribute to and align with broader mobile platform and architectural direction across iOS and Android teams 

  • Balance hands-on technical involvement with team leadership responsibilities 

Why Join Us 

At Comcast, you’ll have the opportunity to build experiences used by millions of customers and play a key role in shaping the future of smart home and connected living. You’ll work with talented teams, modern mobile technologies, and products that have real-world impact on how people protect and manage their homes. 

 

Our Culture 

We value collaboration, innovation, and inclusion. You’ll be part of a team that: 

  • Puts the customer experience first 

  • Works together to deliver high-impact results 

  • Continuously learns and adapts 

  • Builds an inclusive environment where diverse perspectives are valued 

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.


Skills:

Customer Experience (CX); Driving Continuous Improvement; Collaboration; Software Development; Communication


Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.


Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

5-7 Years

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