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Full Time Call Center Jobs in Washington (NOW HIRING)

Nonprofit Healthcare Management

Be Seen First

Call Center Representative

Rockville, MD · On-site

$24 - $30/hr

... previous call center experience * Strong communication and problem-solving skills * Ability to ... Onsite in Rockville, MD Full-Time, Monday - Friday $26-28/hr Drug Screening Required (Will screen ...

New

VECra Inc.

Customer Service Call Center Agent

Lanham, MD · On-site

$18.50/hr

Call Center Agent (Full-Time, Remote) Location: Remote Company Overview VECRA, Inc. is a service-disabled veteran-owned, woman-owned, and minority business enterprise (SDVOSB, WOSB, MBE) consulting ...

VECRA Inc

Customer Service Call Center Agent

Lanham, MD · On-site

Call Center Agent (Full-Time, Remote) Location: Remote Company Overview VECRA, Inc. is a service-disabled veteran-owned, woman-owned, and minority business enterprise (SDVOSB, WOSB, MBE) consulting ...

BeloForm Craft

Call Center Agent

Washington, DC

Beloform Craft is seeking a friendly, confident, and motivated Call Center Agent to join our team ... Competitive Salary: $33,000 - $37,000 per year. * Full-time employment. * Professional training and ...

Alphabe Insight Inc

Call Center Agent

Washington, DC · On-site

$33K - $37K/yr

Beloform Craft is seeking a friendly, confident, and motivated Call Center Agent to join our team ... Competitive Salary: $33,000 - $37,000 per year. * Full-time employment. * Professional training and ...

ActioNet

Call Center (Tier 1) Manager

Rockville, MD · On-site

Call Center (Tier 1) Manager (Rockville, MD) Position Overview The Call Center (Tier 1) Manager ... Full-Time Employees are eligible to participate in our ActioNet's Benefits Program: * Medical ...

ActioNet

Call Center (Tier 1) Manager

Rockville, MD · On-site

Call Center (Tier 1) Manager (Rockville, MD) Position Overview The Call Center (Tier 1) Manager ... Full-Time Employees are eligible to participate in our ActioNet's Benefits Program: * Medical ...

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Full Time Call Center information

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How much do full time call center jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for full time call center in Washington is $20.29, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $21.78 per hour, depending on experience, location, and employer.

What is a full time call center?

A Full Time Call Center job involves working in a customer service environment where employees handle incoming and outgoing calls on behalf of a company. These roles typically require individuals to provide information, resolve customer issues, process orders, or offer technical support over the phone. Full time positions usually mean working around 35-40 hours per week, often with set shifts. Call center agents are expected to have strong communication skills, patience, and a customer-oriented approach. Many call centers offer training and opportunities for career advancement within the organization.

What are the key skills and qualifications needed to thrive as a full time call center representative?

To thrive as a Full Time Call Center Representative, you need strong verbal communication, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer skills is often required. Exceptional patience, resilience under pressure, and a positive attitude help individuals stand out in this role. These skills and qualities are essential for delivering excellent customer service, efficiently resolving issues, and maintaining high customer satisfaction in a fast-paced environment.

What are some common challenges faced by full time call center agents, and how can they be managed effectively?

Full-time call center agents often encounter challenges such as managing high call volumes, dealing with difficult customers, and maintaining consistent performance metrics. Effective time management, stress reduction techniques, and ongoing training can help address these issues. Many centers offer support through team leads, peer mentoring, and access to wellness resources. Building strong communication skills and staying adaptable are also key to thriving in this fast-paced environment.

Which full time call center pays the most?

Full-time call center agents in high-paying industries such as technology, finance, or healthcare tend to earn the most, often with salaries ranging from $40,000 to over $60,000 annually. Factors like experience, certifications, and the complexity of the support provided can also influence pay rates.

What are the most commonly searched types of Call Center jobs in Washington?

The most popular types of Call Center jobs in Washington are:

What are popular job titles related to Full Time Call Center jobs in Washington?

For Full Time Call Center jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Full Time Call Center jobs in Washington look for?

The top searched job categories for Full Time Call Center jobs in Washington are:

What cities in Washington are hiring for Full Time Call Center jobs?

Cities in Washington with the most Full Time Call Center job openings:

Full Time Call Center jobs near you
Infographic showing various Full Time Call Center job openings in Washington as of August 2026, with employment types broken down into 2% As Needed, 76% Full Time, 14% Part Time, 2% Temporary, and 6% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $42,197 per year, or $20.3 per hour.

Call Center Representative

Nonprofit Healthcare Management

Rockville, MD • On-site

$24 - $30/hr

Full-time

Medical, Dental, Vision

Posted 3 days ago

New

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Job description

Overview:

Are you passionate about helping people and providing outstanding customer service? We’re building a compassionate, responsive, and detail-oriented team to serve as a trusted resource for members navigating their benefits and healthcare questions. In this role, you’ll assist customers over the phone and email, answer benefit and eligibility questions, help resolve claims issues, and deliver a positive customer experience every day.


Responsibilities:

  • Answer customer questions regarding benefits, claims, eligibility, and payments
  • Provide friendly, professional support via phone, email, and written communication
  • Research and resolve customer concerns with empathy and accuracy
  • Document interactions and maintain accurate records
  • Assist with enrollment updates and administrative support tasks
  • Collaborate with internal teams and vendors to resolve issues efficiently


Requirements:

  • 1+ year of previous call center experience
  • Strong communication and problem-solving skills
  • Ability to multitask in a fast-paced environment
  • Comfortable using Microsoft Office and computer systems
  • Punctuality and reliability
  • Typing speed of 40+ WPM
  • High school diploma or equivalent


Why Join Us?

  • Meaningful work helping customers every day
  • Stable organization with growth opportunities
  • Opportunity to build valuable customer service and healthcare administration experience
  • If you enjoy helping others, staying organized, and creating positive customer experiences, we’d love to hear from you!


Onsite in Rockville, MD

Full-Time, Monday - Friday

$26-28/hr

Drug Screening Required (Will screen for Marijuana)