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Full Time Call Center Jobs in Michigan (NOW HIRING)

Bathworks Inc

ReBath - Call Center Agent

Rochester, MI · On-site

$15 - $19/hr

Are you ready to jump-start your career? We're looking for an energetic Call Center Representative ... Job Type: Full-time Salary: $15.00 - $19.00 per hour Benefits: * Dental insurance * Health ...

orsa credit union

call center representative

Novi, MI · On-site

$18.94/hr

The care solutions agent applies care center standards in real time, using knowledge tools ... This is a full-time position Monday-Saturday. Work schedule varies based on business needs. How you ...

orsa credit union

call center specialist

Novi, MI · On-site

$20.48/hr

Partner Across the Care Center Collaborate with inbound care, outreach, digital, lending, and ... Generous paid time off package for all full-time team members  * Up to 12-weeks paid paternity ...

M.I.N.D

Appointment Center Manager

Farmington, MI · On-site

$60K - $65K/yr

- Appt Call Center Manager Classification - FSLA Exempt - Salary Salary Grade/Level/Range Level of ... Position Type/Expected Hours of Work This is a full-time position. Days and hours of work are ...

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Full Time Call Center information

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How much do full time call center jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for full time call center in Michigan is $15.61, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $16.78 per hour, depending on experience, location, and employer.

What is a full time call center?

A Full Time Call Center job involves working in a customer service environment where employees handle incoming and outgoing calls on behalf of a company. These roles typically require individuals to provide information, resolve customer issues, process orders, or offer technical support over the phone. Full time positions usually mean working around 35-40 hours per week, often with set shifts. Call center agents are expected to have strong communication skills, patience, and a customer-oriented approach. Many call centers offer training and opportunities for career advancement within the organization.

What are the key skills and qualifications needed to thrive as a full time call center representative?

To thrive as a Full Time Call Center Representative, you need strong verbal communication, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer skills is often required. Exceptional patience, resilience under pressure, and a positive attitude help individuals stand out in this role. These skills and qualities are essential for delivering excellent customer service, efficiently resolving issues, and maintaining high customer satisfaction in a fast-paced environment.

What are some common challenges faced by full time call center agents, and how can they be managed effectively?

Full-time call center agents often encounter challenges such as managing high call volumes, dealing with difficult customers, and maintaining consistent performance metrics. Effective time management, stress reduction techniques, and ongoing training can help address these issues. Many centers offer support through team leads, peer mentoring, and access to wellness resources. Building strong communication skills and staying adaptable are also key to thriving in this fast-paced environment.

Which full time call center pays the most?

Full-time call center agents in high-paying industries such as technology, finance, or healthcare tend to earn the most, often with salaries ranging from $40,000 to over $60,000 annually. Factors like experience, certifications, and the complexity of the support provided can also influence pay rates.

What are the most commonly searched types of Call Center jobs in Michigan?

The most popular types of Call Center jobs in Michigan are:

What are popular job titles related to Full Time Call Center jobs in Michigan?

For Full Time Call Center jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Full Time Call Center jobs in Michigan look for?

The top searched job categories for Full Time Call Center jobs in Michigan are:

What cities in Michigan are hiring for Full Time Call Center jobs?

Cities in Michigan with the most Full Time Call Center job openings:

Full Time Call Center jobs near you
Infographic showing various Full Time Call Center job openings in Michigan as of August 2026, with employment types broken down into 2% As Needed, 74% Full Time, 18% Part Time, 2% Temporary, 3% Contract, and 1% Nights. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $32,473 per year, or $15.6 per hour.

ReBath - Call Center Agent

Bathworks Inc

Rochester Hills, MI • On-site

$15 - $19/hr

Full-time

Medical, Dental, Vision, PTO

Re-posted 7 days ago

Job description

Are you ready to jump-start your career? We're looking for an energetic Call Center Representative to join our dynamic team!
RESPONSIBILITIES
Lead Generation Extraordinaire:
  • Dive into outbound calls with zest to generate leads and discover potential customers.
  • Explore diverse prospecting methods to expand our lead database.
  • Qualify leads like a pro based on our predetermined criteria.

Appointment Setting Maestro:
  • Master the art of setting appointments for our stellar sales representatives with qualified leads.
  • Juggle and coordinate appointments with finesse.
  • Be the maestro of follow-up, ensuring appointments are confirmed and rescheduled as needed.

Database Rockstar:
  • Rock our lead databases, keeping them accurate, up-to-date, and ready for action.
  • Record lead interactions in our cutting-edge CRM system.
  • Showcase your reporting skills, providing regular reports on your lead generation and appointment-setting adventures.

Collaboration Champion:
  • Work closely with the call center supervisor and contemporaries to align lead generation strategies.
  • Have a can-do attitude, ready to tackle a fast-paced, fun environment.
  • Together, let's take our lead generation game to new heights!

Performance Metrics:
  • Meet and exceed monthly and quarterly lead generation targets.
  • Monitor and analyze key performance indicators (KPIs) related to lead generation and appointment setting.

QUALIFICATIONS:
  • 5 Years of customer service experience
  • Proficient with MS Word, Excel, and Outlook.
  • Your communication skills are top-notch.
  • Attention to detail with effective time management and organizational skills.
  • Navigate CRM software and lead tracking systems with ease.
  • Friendly, enthusiastic, and customer-service oriented Goal-oriented and ready to achieve stellar results.
  • Self-motivated and strong work ethic
  • High school Diploma or GED Required.

Skills:
  • Persuasion and influence.
  • Relationship building and networking.
  • Ability to work independently and as part of a team.
  • Time management and organizational skills.
  • Adaptability to changing market trends.

Job Type: Full-time
Salary: $15.00 - $19.00 per hour
Benefits:
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Shift: 8-hour shift, some evenings, and weekends are required
Work setting: In-person
Education: High school or equivalent

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