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Full Time Call Center Directv Jobs in Indiana (NOW HIRING)

HealthLinc

Phone Operator (51257)

Valparaiso, IN · On-site

$14.25 - $17.75/hr

Phone Operator Position Type: Full Time Job Shift: Day Education Level: High School Travel ... This position will work closely with the call center staff and will report to the Call Center ...

CVS Health

Center Operations Supervisor

Gary, IN

$43K - $85K/yr

Center Operations Supervisor Company: Oak Street Health Role Description: Center Operations ... US work authorization Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay ...

Powers Health

Engagement Center Rep/Scheduler

Munster, IN · On-site

$16.25 - $22.25/hr

Sign-on Bonus! Full-time with Benefits Hours: M-F 9:00 am to 5:30 pm * Answers incoming calls from ... or call center environment. Previous patient registration experience preferred. * Knowledge of ...

Powers Health

Engagement Center Rep/Scheduler

Munster, IN · On-site

$16.25 - $22.25/hr

Sign-on Bonus! Full-time with Benefits Hours: M-F 9:00 am to 5:30 pm * Answers incoming calls from ... or call center environment. Previous patient registration experience preferred. * Knowledge of ...

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Full Time Call Center Directv information

What is the difference between Full Time Call Center Directv vs Full Time Customer Service Representative?

AspectFull Time Call Center DirectvFull Time Customer Service Representative
CredentialsHigh school diploma or equivalent; training on Directv productsHigh school diploma or equivalent; general customer service skills
Work EnvironmentCall center setting, handling Directv-related inquiriesCall center or retail environment, handling various customer issues
Industry UsageTelecommunications, satellite TV servicesVarious industries including retail, telecom, and service providers
Common Search/ComparisonYesYes

Full Time Call Center Directv roles focus specifically on satellite TV services, requiring product-specific training. In contrast, Full Time Customer Service Representatives handle a broader range of customer issues across multiple industries. Both roles involve call center work and require strong communication skills, but Directv positions are more specialized in telecommunications and satellite services.

What are the key skills and qualifications needed to thrive as a Full Time Call Center DirecTV Representative, and why are they important?

To thrive as a Full Time Call Center DirecTV Representative, you need strong communication skills, customer service experience, and a high school diploma or equivalent. Familiarity with CRM software, call management systems, and DirecTV product knowledge are typically required. Patience, problem-solving abilities, and a positive attitude help you excel in handling customer inquiries and resolving issues. These skills ensure efficient service delivery, customer satisfaction, and contribute to the company's reputation and retention goals.

What are some common challenges faced by Full Time Call Center employees at DIRECTV, and how can they be addressed?

Full Time Call Center employees at DIRECTV often encounter challenges such as handling high call volumes, navigating complex customer issues, and maintaining service quality under pressure. To overcome these, it’s important to become familiar with company resources and scripts, actively listen to customers, and utilize support from team leads or supervisors. Regular training and open communication with colleagues can also help employees stay updated on product changes and improve their problem-solving skills, making the work environment more collaborative and supportive.

What does a Full Time Call Center DIRECTV employee do?

A Full Time Call Center DIRECTV employee is responsible for handling customer inquiries, providing technical support, processing service requests, and resolving billing or account issues over the phone. They serve as the primary point of contact between customers and DIRECTV, ensuring a positive customer experience. These employees are typically expected to handle a high volume of calls in a fast-paced environment while maintaining professionalism and meeting performance goals. Full time roles generally require a set schedule of 40 hours per week and may include evenings, weekends, or holidays.
What are the most commonly searched types of Call Center Directv jobs in Indiana? The most popular types of Call Center Directv jobs in Indiana are:
What are popular job titles related to Full Time Call Center Directv jobs in Indiana? For Full Time Call Center Directv jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Full Time Call Center Directv jobs in Indiana look for? The top searched job categories for Full Time Call Center Directv jobs in Indiana are:
Full Time Call Center Directv jobs near you
Infographic showing various Full Time Call Center Directv job openings in Indiana as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 81% Full Time, 11% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.
Hybrid - Collections Representative (Indiana)

Hybrid - Collections Representative (Indiana)

Reliant

Carmel, IN • On-site

$16/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Job description

Reliant Capital Solutions is now hiring an onsite Account Recovery Specialist for our call center conveniently located off in Carmel, IN.
Do you enjoy Uncapped Commission?
Do you share these values - Integrity, Strong Work Ethic, Dignity and Respect?
Are you a problem solver and enjoy helping people overcome challenges?
Are you self-motivated and driven to strive to meet performance goals?
If you answered, "Yes" then we want YOU to join our team!
About This Role
  • Work schedule: Monday - Friday, 8am to 5pm with (two late nights required) at 10am to 7pm EST, Occasional Saturday morning hours
  • Training schedule: Monday - Friday 9:30am - 6pm EST
  • Engage consumers and assist them with managing their delinquent accounts
  • Using a consultative approach, help consumers identify the most suitable solutions
  • Negotiate to resolve the balance due in the best interests of all parties
  • Create a sense of urgency using a customer service demeanor
  • Remain compliant, positive and professional at all times

We Offer
  • Hourly pay: Starting at $16.00 per hour, with the potential for a higher base rate based on experience, plus uncapped performance commission!
  • Benefits: - Medical, Dental, Vision, Life and Disability insurance 401K, Paid Vacation and Holidays
  • Full time work: (40 hours per week) schedule
  • Paid Training: designed to set you up for success Day 1!
  • Supportive team and collaborative culture
  • Professional Growth: Reliant is committed to individual growth and advancement

What You'll Do
  • Provide methods and solutions with consumers to resolve delinquent accounts
  • Continuously receive inbound calls from and place outbound calls using an auto dialer system
  • Maintain and manage a workload of delinquent accounts to ensure completion of postdated payments
  • Properly follow up with consumers to ensure required documentation and payment processing is compliant and complete
  • Ensure all consumer accounts are documented properly and notify consumers of any missing documents and/or additional procedures required
  • Perform proper skip tracing techniques to identify consumer contact information
  • Abide by the FDCPA and other Federal and State collection regulations at all times
  • Adhere to both internal/company policies/procedures and industry-wide compliance regulations

What You'll Need
To be successful, you'll need:
  • Must be at least 18 years old
  • HS Diploma or GED required; College Degree a plus but not required
  • Punctuality (Must have reliable attendance)
  • 1 + years' experience preferred in Collections, Sales, Telemarketing, Medical Billing, Call Center, Customer Service, and Banking
  • Must attend full training schedule
  • Ability to commit to working a full time schedule with weekends as assigned
  • Coachable (Must have willingness to learn)
  • Must have reliable transportation
  • Strong verbal communication skills (ability to persuade and negotiate)
  • Computer skills: document calls and navigate software packages, databases and the internet
  • Ability to maintain confidentiality and high level of trustworthiness
  • Ability to maintain professionalism within the work environment

Why Join Us?
Reliant Capital Solutions is an accounts receivable management company headquartered in Gahanna, Ohio. Reliant focuses on debt recovery in the higher education, healthcare, automotive, retail, commercial industries as well as government services.
  • insideARM's Best Places to Work in Collections (2019, 2020)
  • BBB A+ Rating (2007-2021)
  • BBB Accredited (2019-2021)
  • BBB Torch Award for Ethics Recipient - Category: Customers (2020)
  • CV Magazine Corporate Excellence Award (2020)
  • Ernst & Young - Entrepreneur of the Year - East Central Finalist (2019)
  • Columbus Business First - Fast 50 (2010, 2011, 2018, 2021)
  • Columbus Smart Business - Smart 50 (2018, 2019)
  • Columbus CEO Women Owned Businesses (2018)

Want to know what it's like working here? Check out our Glassdoor reviews!
Former Military & Veterans, Reserved and Military Spouses (Spanish/English) encouraged to apply.
Reliant Capital Solutions, LLC affords Equal Employment Opportunity (EEO) to for all qualified individuals and does not discriminate against employees or applicants for employment on the basis of an individual's actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, actual or perceived gender, genetic information or any other status protected by applicable federal, state, or local law.
Respect. Recover. Reclaim.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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