This full-time, benefits-eligible position reports to the Technology Services Manager for the ... Comfortable working with Macs, PCs, and mobile devices in a platform-agnostic, innovative, "BYOD ...
This full-time, benefits-eligible position reports to the Technology Services Manager for the ... Comfortable working with Macs, PCs, and mobile devices in a platform-agnostic, innovative, "BYOD ...
This full-time, benefits-eligible position reports to the Technology Services Manager for the ... Comfortable working with Macs, PCs, and mobile devices in a platform-agnostic, innovative, "BYOD ...
This full-time, benefits-eligible position reports to the Technology Services Manager for the ... Comfortable working with Macs, PCs, and mobile devices in a platform-agnostic, innovative, "BYOD ...
Sales - Territory Manager
Tacoma, WA · Remote
$70K - $90K/yr
Job Type: Full-time Salary Range: $70,000 - $90,000 + bonus + uncapped kicker opportunities (Actual ... Must be willing to participate in a Bring Your Own Device (BYOD) cell phone program (stipend ...
Sales - Territory Manager
Tacoma, WA · Remote
$70K - $90K/yr
Job Type: Full-time Salary Range: $70,000 - $90,000 + bonus + uncapped kicker opportunities (Actual ... Must be willing to participate in a Bring Your Own Device (BYOD) cell phone program (stipend ...
Sales - Territory Manager
Seattle, WA · Remote
$70K - $90K/yr
Job Type: Full-time Salary Range: $70,000 - $90,000 + bonus + uncapped kicker opportunities (Actual ... Must be willing to participate in a Bring Your Own Device (BYOD) cell phone program (stipend ...
Sales - Territory Manager
Seattle, WA · Remote
$70K - $90K/yr
Job Type: Full-time Salary Range: $70,000 - $90,000 + bonus + uncapped kicker opportunities (Actual ... Must be willing to participate in a Bring Your Own Device (BYOD) cell phone program (stipend ...
Support Specialist - NY French Bilingual
New York, NY · Remote
$21 - $23/hr
Medical
Dental
Vision
Retirement
PTO
Shifts may occur any day of the week, including one weekend day (Saturday). * Full-Time: Up to 40 ... BYOD) position. Employees are responsible for providing their own equipment. The company does not ...
Quick apply
Support Specialist - NY French Bilingual
New York, NY · Remote
$21 - $23/hr
Medical
Dental
Vision
Retirement
PTO
Shifts may occur any day of the week, including one weekend day (Saturday). * Full-Time: Up to 40 ... BYOD) position. Employees are responsible for providing their own equipment. The company does not ...
Support Specialist - NY Urdu, Arabic, or Italian Bilingual
Manhattan, NY · Remote
$21 - $23/hr
Medical
Dental
Vision
Retirement
PTO
Shifts may occur any day of the week, including one weekend day (Saturday). * Full-Time: Up to 40 ... BYOD) position. Employees are responsible for providing their own equipment. The company does not ...
Support Specialist - NY Urdu, Arabic, or Italian Bilingual
Manhattan, NY · Remote
$21 - $23/hr
Medical
Dental
Vision
Retirement
PTO
Shifts may occur any day of the week, including one weekend day (Saturday). * Full-Time: Up to 40 ... BYOD) position. Employees are responsible for providing their own equipment. The company does not ...
Job Summary The full-time Retail Service Associate is a customer service position that supports the ... Provide a white-glove experience activating new devices or BYOD to the network. * Guide customers ...
Job Summary The full-time Retail Service Associate is a customer service position that supports the ... Provide a white-glove experience activating new devices or BYOD to the network. * Guide customers ...
Manager, Information Technology
Miami, FL · On-site
$90K - $111K/yr
Medical
Dental
The University of Miami's UMIT Department has an exciting opportunity for a full-time Manager ... Oversees support for student computing in a bring-your-own-device (BYOD) environment, including ...
Manager, Information Technology
Miami, FL · On-site
$90K - $111K/yr
Medical
Dental
The University of Miami's UMIT Department has an exciting opportunity for a full-time Manager ... Oversees support for student computing in a bring-your-own-device (BYOD) environment, including ...
Field Application Engineer
Plano, TX · On-site
TCP/IP networking fundamentals, including IP-connected devices, BYOD, videocasting, Chromebook ... * Full Time * Office Based * Percentage of travel 50%; local and regional travel, as needed
Quick apply
Field Application Engineer
Plano, TX · On-site
TCP/IP networking fundamentals, including IP-connected devices, BYOD, videocasting, Chromebook ... * Full Time * Office Based * Percentage of travel 50%; local and regional travel, as needed
Sales - Territory Manager
Portland, OR · Remote
$70K - $90K/yr
Job Type: Full-time Salary Range: $70,000 - $90,000 + bonus + uncapped kicker opportunities (Actual ... Must be willing to participate in a Bring Your Own Device (BYOD) cell phone program (stipend ...
Sales - Territory Manager
Portland, OR · Remote
$70K - $90K/yr
Job Type: Full-time Salary Range: $70,000 - $90,000 + bonus + uncapped kicker opportunities (Actual ... Must be willing to participate in a Bring Your Own Device (BYOD) cell phone program (stipend ...
Job Summary The full-time Retail Service Associate is our in store customer service position that ... Provide a white-glove experience activating new devices or BYOD to the network. * Guide customers ...
Job Summary The full-time Retail Service Associate is our in store customer service position that ... Provide a white-glove experience activating new devices or BYOD to the network. * Guide customers ...
Support Specialist - NY French Bilingual
New York, NY · On-site
$21 - $23/hr
Medical
Dental
Vision
Retirement
PTO
Shifts may occur any day of the week, including one weekend day (Saturday). * Full-Time: Up to 40 ... BYOD) position. Employees are responsible for providing their own equipment. The company does not ...
Support Specialist - NY French Bilingual
New York, NY · On-site
$21 - $23/hr
Medical
Dental
Vision
Retirement
PTO
Shifts may occur any day of the week, including one weekend day (Saturday). * Full-Time: Up to 40 ... BYOD) position. Employees are responsible for providing their own equipment. The company does not ...
Support Specialist - NY Mandarin 普通话 Bilingual
New York, NY · On-site
$21 - $23/hr
Medical
Dental
Vision
Retirement
PTO
Shifts may occur any day of the week, including one weekend day (Saturday). * Full-Time: Up to 40 ... BYOD) position. Employees are responsible for providing their own equipment. The company does not ...
Support Specialist - NY Mandarin 普通话 Bilingual
New York, NY · On-site
$21 - $23/hr
Medical
Dental
Vision
Retirement
PTO
Shifts may occur any day of the week, including one weekend day (Saturday). * Full-Time: Up to 40 ... BYOD) position. Employees are responsible for providing their own equipment. The company does not ...
Support Specialist - NY Bangla Bilingual
New York, NY · On-site
$21 - $23/hr
Medical
Dental
Vision
Retirement
PTO
Shifts may occur any day of the week, including one weekend day (Saturday). * Full-Time: Up to 40 ... BYOD) position. Employees are responsible for providing their own equipment. The company does not ...
Support Specialist - NY Bangla Bilingual
New York, NY · On-site
$21 - $23/hr
Medical
Dental
Vision
Retirement
PTO
Shifts may occur any day of the week, including one weekend day (Saturday). * Full-Time: Up to 40 ... BYOD) position. Employees are responsible for providing their own equipment. The company does not ...
Xfinity Retail Service Associate
$14.50 - $16/hr
Job Summary The full-time Retail Service Associate is a customer service position that supports the ... Provide a white-glove experience activating new devices or BYOD to the network. * Guide customers ...
Xfinity Retail Service Associate
$14.50 - $16/hr
Job Summary The full-time Retail Service Associate is a customer service position that supports the ... Provide a white-glove experience activating new devices or BYOD to the network. * Guide customers ...
Support Specialist - NY Urdu, Arabic, or Italian Bilingual
Manhattan, NY · On-site
$21 - $23/hr
Medical
Dental
Vision
Retirement
PTO
Shifts may occur any day of the week, including one weekend day (Saturday). * Full-Time: Up to 40 ... BYOD) position. Employees are responsible for providing their own equipment. The company does not ...
Support Specialist - NY Urdu, Arabic, or Italian Bilingual
Manhattan, NY · On-site
$21 - $23/hr
Medical
Dental
Vision
Retirement
PTO
Shifts may occur any day of the week, including one weekend day (Saturday). * Full-Time: Up to 40 ... BYOD) position. Employees are responsible for providing their own equipment. The company does not ...
This full-time, benefits-eligible position reports to the Technology Services Manager for the ... Comfortable working with Macs, PCs, and mobile devices in a platform-agnostic, innovative, "BYOD ...
This full-time, benefits-eligible position reports to the Technology Services Manager for the ... Comfortable working with Macs, PCs, and mobile devices in a platform-agnostic, innovative, "BYOD ...
Support Specialist - NY Spanish Bilingual
New York, NY · On-site
$21 - $23/hr
Medical
Dental
Vision
Retirement
PTO
Shifts may occur any day of the week, including one weekend day (Saturday). * Full-Time: Up to 40 ... BYOD) position. Employees are responsible for providing their own equipment. The company does not ...
Support Specialist - NY Spanish Bilingual
New York, NY · On-site
$21 - $23/hr
Medical
Dental
Vision
Retirement
PTO
Shifts may occur any day of the week, including one weekend day (Saturday). * Full-Time: Up to 40 ... BYOD) position. Employees are responsible for providing their own equipment. The company does not ...
Support Specialist - NY Spanish Bilingual
New York, NY · Remote
$21 - $23/hr
Medical
Dental
Vision
Retirement
PTO
Shifts may occur any day of the week, including one weekend day (Saturday). * Full-Time: Up to 40 ... BYOD) position. Employees are responsible for providing their own equipment. The company does not ...
Support Specialist - NY Spanish Bilingual
New York, NY · Remote
$21 - $23/hr
Medical
Dental
Vision
Retirement
PTO
Shifts may occur any day of the week, including one weekend day (Saturday). * Full-Time: Up to 40 ... BYOD) position. Employees are responsible for providing their own equipment. The company does not ...
Support Specialist - NY Spanish Bilingual
New York, NY · Remote
$21 - $23/hr
Medical
Dental
Vision
Retirement
PTO
Shifts may occur any day of the week, including one weekend day (Saturday). * Full-Time: Up to 40 ... BYOD) position. Employees are responsible for providing their own equipment. The company does not ...
Quick apply
Support Specialist - NY Spanish Bilingual
New York, NY · Remote
$21 - $23/hr
Medical
Dental
Vision
Retirement
PTO
Shifts may occur any day of the week, including one weekend day (Saturday). * Full-Time: Up to 40 ... BYOD) position. Employees are responsible for providing their own equipment. The company does not ...
Full Time Byod information
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Full-time
Re-posted 13 days ago
University Of Southern California rating
8.4
Based on 53 frontline employees who took The Breakroom Quiz
100th of 620 rated colleges and universities
Job description
You will be asked to serve in a wide range of exciting Information Technology support services - which includes supporting our faculty in leveraging state-of-the-art instructional technologies, supporting dynamic academic events and special programs, providing general Information Technology and Audio-Visual support, and serving as a "customer service generalist" and department "ambassador" to a range of stakeholders.
This full-time, benefits-eligible position reports to the Technology Services Manager for the Technical Services and Operations Department and works closely with faculty, staff and students. This role requires a collaborative approach to customer service while contributing to a strong, team-oriented work environment.
This is a morning/afternoon position, with hours from 7:30 a.m. - 4:00 p.m. Monday- Friday.
Key Responsibilities
- Provide general software, hardware and technical support for students, faculty, and staff from our dedicated on-site helpdesk.
- Provide a wide range of Tier 1 and Tier 2 Information Technology and Audio-Visual support services for Faculty, Students and Staff.
- Support the utilization of our technology enhanced learning spaces (fully networked AMX and Extron based ecosystem with additionally integrated IP based collaboration, presentation, distribution and recording technologies).
- Conceptualization and development of knowledge center documents, and training materials, including screengrabs, workflow diagrams, and checklists (quick reference guides).
- Support computer imaging, back-ups, restoration, software installation, and diagnostic/troubleshooting efforts.
- Printer, Scanner, Multi-function Support.
- User VOIP phone support.
- Conduct research on new and emerging technologies. Make recommendations and generate reports as needed.
- Assist with management and creation of user accounts; and evangelize and enforce IT security policies.
- Provide in-person, real-time, audio-visual (multimedia production) system operation and event execution support (mix audio, switch cameras, manage playback and streaming solutions, mic guests, direct and support technical productions and event streaming.
- Assist with supervising student workers and office security procedures (opening and closing).
- Assist with equipment management, distribution, collection, documentation and inventorying.
- Provide exceptional customer service with a genuine enthusiasm for embracing and evangelizing new technologies, automation, and practices.
- Learn, grow, innovate, and refine skillsets - continually.
Required Knowledge/Skills:
- Experience with, and knowledge of, edge and peripheral device support and general computer helpdesk technologies, workflows, and support.
- Fluent in both Windows PC and Apple Mac operating systems and computing environments.
- Fluent in Microsoft Office 365, including Outlook, SharePoint, Teams, Word, and Excel.
- Strong verbal and written communication skills.
- Ability to identify and troubleshoot personal computer hardware issues.
- Fluent in computer imaging technology and workflow.
- Fluent in Windows Active Directory Services.
- Ability to use, troubleshoot, and support Audio-Visual Technologies.
- Ability to physically setup, wire, install, replace, and re-work hardware installations including basic servers, desktops, audio visual components, and new technologies.
- Ability to explain technical concepts to non-technical people in a positive, patient and friendly manner.
- Ability to troubleshoot IT problems remotely via IP support technologies or phone when required.
- Ability to work efficiently on simultaneous projects (fixes), manage time within a fast-paced academic environment, and troubleshoot technologies in a "live production/class" environment.
- Ability to troubleshoot and quickly learn and support new software and solutions.
- Ability to use and support issue tracking, service ticketing, and asset management databases.
- Be receptive to critical feedback.
- Flexibility in work scheduling is required. May include some evenings and weekends.
- Comfortable working with Macs, PCs, and mobile devices in a platform-agnostic, innovative, "BYOD" environment.
- Willingness to grow, learn, and adapt to new technologies and related opportunities.
Bonus Skills:
- Experience with live production, audio mixing consoles, switchers, and camera controls
- Experience with AMX and Extron Control Technologies
- Experience with Tri-Caster Technologies
- Experience with Adobe Creative Cloud
- Experience with multimedia post-production
Minimum Qualifications:
- Bachelor's Degree in Computer Science, Media Production, Design or related field. Associates degree, technical certifications and combined education/experience can substitute for minimum education.
- Masters degree preferred.
- Minimum of three (3) years related professional experience.
Compensation
The hourly rate range for this position is $37 - $39. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.
Additional Information:
Job openings are posted for a minimum of (5) five business days. This job may be removed from posting boards and filled any time after the minimum posting period has ended, so please apply on the same business day if interested.
USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.
We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu. Inquiries will be treated as confidential to the extent permitted by law.
- Notice of Non-discrimination
- Employment Equity
- Read USC's Clery Act Annual Security Report
- USC is a smoke-free environment
- Digital Accessibility
Minimum Education: Bachelor's degree, Combined experience/education as substitute for minimum education
Minimum Experience: 2 years
Minimum Field of Expertise: Knowledge of computing environments. Experience with networks, workstations, wireless communication, security software and procedures. Working knowledge of associated hardware, software, operating systems, and peripherals.
USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.
We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu. Inquiries will be treated as confidential to the extent permitted by law.
- Notice of Non-discrimination
- Employment Equity
- Read USC's Clery Act Annual Security Report
- USC is a smoke-free environment
- Digital Accessibility
If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser:
https://wd5.myworkday.com/usc/d/inst/1$9925/9925$150918.htmld
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About University of Southern California
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The University of Southern California (USC) is not a conventional company, but a private research university established in the heart of Los Angeles, CA, US. Founded in 1880, it's one of the oldest private research universities in California. USC operates in the education industry providing primary services of higher education, research, and community development. This prestigious institution offers a comprehensive array of undergraduate, graduate, and professional programs across various disciplines, including the humanities, social sciences, and STEM (Science, Technology, Engineering, and Mathematics). The University is guided by its commitment to foster creativity, innovation, leadership, and discovery through academic excellence.
Industry
Colleges, universities, and professional schools
Company size
10,000+ Employees
Headquarters location
Los Angeles , CA, US
Year founded
1880