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Boston Celtics

Group Sales Account Executive

Boston, MA · On-site

$15.38 - $16.35/hr

Non-Exempt Job Type : Full Time Summary: The Group Sales Account Executive will be directly ... Throughout the Boston Celtics' storied history, they have long stood for equality and respect ...

Delaware North

Premium Club Manager, TD Garden

Boston, MA · On-site

$65K - $88K/yr

... and NBA's Boston Celtics franchises and hosts over 200 events annually with over 3.5 million ... full-time, we're invested in helping you achieve your career goals. Together, we're shaping the ...

Delaware North

Premium Club Manager, TD Garden

Boston, MA · On-site

$65K - $88K/yr

... and NBA's Boston Celtics franchises and hosts over 200 events annually with over 3.5 million ... full-time, we're invested in helping you achieve your career goals. Together, we're shaping the ...

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Delaware North

Boston, MA • On-site

$54K - $73K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

New

Delaware North rating

6.2

Company rating: 6.2 out of 10

Delaware North

Based on 159 frontline employees who took The Breakroom Quiz

6.2

Company rating compared to similar companies: 6.2 out of 10

Caterers average

Based on 2,703 frontline employees who took The Breakroom Quiz

The best things about working at Delaware North

  • 77%

    77% say their health insurance is affordable

    say their health insurance is affordable

  • 77%

    77% say they have respectful managers

    say they have respectful managers

  • 73%

    73% say they enjoy their job

    say they enjoy their job

Featured by Delaware North, based on 159 Breakroom Quiz responses from their frontline employees

Job description

The opportunity
Delaware North Boston Holdings is hiring full-time Premium Service Account Executives to join our team at TD Garden in Boston, Massachusetts supporting both the Boston Bruins and Boston Celtics. As a Premium Service Account Executive, you will be responsible for delivering an exceptional experience to our premium clients throughout the year. If you are relationship-driven, detail-oriented, and thrive in a fast-paced hospitality environment, we encourage you to apply!
Pay
Minimum - Anticipated Maximum Base Salary: $54,600 - $73,700 / year
In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/benefits/.
What we offer
At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer:
  • Medical, dental, and vision insurance
  • 401(k) with up to 4% company match
  • Annual performance bonus based on level, as well as individual, company, and location performance
  • Paid vacation days and holidays
  • Paid parental bonding leave
  • Tuition and/or professional certification reimbursement
  • Generous friends-and-family discounts at many of our hotels and resorts

What will you do?
  • Serve as the primary day-to-day contact for a portfolio of BGS member accounts, providing white-glove service and timely solutions
  • Cultivate strong, long-term relationships with clients through consistent communication, in-person engagement, and personalized touchpoints
  • Manage all aspects of the BGS member experience, including ticketing requests, event access, amenity fulfillment, and game day hospitality
  • Assist with renewal and retention strategies for a portfolio of premium accounts, leveraging strong business acumen to cultivate long-term client relationships, negotiate with C-level executives and key decision-makers, and identify opportunities to maximize account growth, member satisfaction, and revenue retention
  • Represent the BGS service team at all home games, concerts, and premium events-ensuring all clients receive top-tier service and support
  • Support planning and execution of exclusive member events throughout the calendar year
  • Utilize CRM systems to manage account activity, update client records, and track service interactions
  • Serve on project teams and cross-departmental initiatives that drive business growth, enhance operational processes, and shape the future of premium hospitality and live entertainment experiences

More about you
  • Bachelor's degree in business, hospitality, sports management, or a related field
  • 5+ years of experience in account management, client services, hospitality, and/or premium ticketing
  • Excellent communication and interpersonal skills, with a passion for client service
  • Proven ability to multi-task and work in high-pressure, event-based environments
  • Experience with CRM platforms (Salesforce, Archtics, etc.) preferred
  • Availability to work evenings, weekends, and holidays based on event schedule

Who we are
Delaware North purchased the historic Boston Garden in 1975 and later constructed its successor, TD Garden, and neighboring The Hub on Causeway, both of which we continue to own and operate. As New England's largest sports and entertainment arena, TD Garden is the home of the storied NHL's Boston Bruins and NBA's Boston Celtics franchises and hosts over 200 events annually with over 3.5 million visitors.
Our business is all about people, and that includes you. At Delaware North, you're not just part of a team - you're part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.
Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals.
Together, we're shaping the future of hospitality - come grow with us!
Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.

Working at Delaware North

Perks for frontline workers

From Delaware North, via Breakroom

  • Flexible work schedules for all team members

  • Weekly pay for hourly team members

  • Referral bonuses for eligible roles

  • Training and development for all team members

  • Employee assistance program for eligible team members

  • Health, vision and dental insurance for eligible team members

  • 401(k) with up to 4% company match for eligible team members

  • Paid time off and holidays for eligible team members

  • Performance bonuses for eligible team members

  • Paid parental bonding leave for eligible team members

  • Employee discounts (varies by location) for eligible team members

What to expect from working at Delaware North

From Delaware North

About Delaware North, in their own words

From Delaware North

Delaware North is a global leader in the hospitality and entertainment industry. We annually serve more than a half-billion guests across three continents, including at high-profile sports venues, national parks, restaurants, resorts, and casinos. Building on more than a century of partnerships and a commitment to local communities and sustainability, our vision is to delight guests by creating the world’s best experiences today, while reimagining tomorrow.

Delaware North team members are the heart and soul of our business, creating unforgettable guest experiences every day — from the first tee as the official catering partner of the PGA of America Championships and domestic Ryder Cup, to a first-class meal at a dream Disney® location. We proudly offer countless growth and learning opportunities, guided by top-tier hospitality mentors.

Find connection, purpose, and growth at Delaware North.

Company values

From Delaware North

  • Lean Forward: we are innovative creators who continually reimagine what’s next
  • Come Together: we work collaboratively with each other and believe in the power of partnership
  • Stand Up: we lead by example, own our decisions and take initiative
  • Do Right: we value integrity and always do the right thing, especially when no one is looking
  • Think Guest: the guest experience is at the heart of everything we do

What Delaware North employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Delaware North logo

About Delaware North

Sourced by ZipRecruiter

At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Industry

Hospitality services

Company size

10,000+ Employees

Headquarters location

Buffalo, NY, US

Social media

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