Austin, TX Duration: Full Time We are seeking an experienced Product Manager - Assisted Service to ... You will own the product lifecycle end-to-end, including requirements gathering, backlog management ...
Austin, TX Duration: Full Time We are seeking an experienced Product Manager - Assisted Service to ... You will own the product lifecycle end-to-end, including requirements gathering, backlog management ...
You will own backlog health, sprint coordination, release readiness, and post-launch feedback loops ... There is no full time remote for this position. Full time onsite during training and onboarding. We ...
You will own backlog health, sprint coordination, release readiness, and post-launch feedback loops ... There is no full time remote for this position. Full time onsite during training and onboarding. We ...
Product Owner, Temporary 1099
$37.50 - $43.25/hr
... full time Brandt Information Services, the leading provider of SaaS technology and marketing ... Product Backlog Ownership: Demonstrates strong organizational agility and execution by owning and ...
Product Owner, Temporary 1099
$37.50 - $43.25/hr
... full time Brandt Information Services, the leading provider of SaaS technology and marketing ... Product Backlog Ownership: Demonstrates strong organizational agility and execution by owning and ...
In-office, 5 days per week Employment Type: Full-time, exempt Role Purpose The Service Controller ... This position is responsible for financial accuracy, forecasting discipline, backlog and open-order ...
In-office, 5 days per week Employment Type: Full-time, exempt Role Purpose The Service Controller ... This position is responsible for financial accuracy, forecasting discipline, backlog and open-order ...
Technical Product Analyst (Information Systems/Business Analyst III) - 61150787
West Columbia, SC · On-site
$66K - $119K/yr
Time Limited - Full-Time Job Number: 190077 Agency: Department of Education Opening Date: 07/01 ... Responsibilities • Maintain and prioritize the product backlog for assigned SCDE technology ...
Technical Product Analyst (Information Systems/Business Analyst III) - 61150787
West Columbia, SC · On-site
$66K - $119K/yr
Time Limited - Full-Time Job Number: 190077 Agency: Department of Education Opening Date: 07/01 ... Responsibilities • Maintain and prioritize the product backlog for assigned SCDE technology ...
Wilmington, DE Duration : Full Time BGV will be done for the selected candidates. Please respond ... Collaborate with AD and BA teams to ensure project backlog is groomed, prioritized and maintained o ...
Wilmington, DE Duration : Full Time BGV will be done for the selected candidates. Please respond ... Collaborate with AD and BA teams to ensure project backlog is groomed, prioritized and maintained o ...
$140K - $160K/yr
Engineering Employment Type: Full Time Location: Remote (USA) Compensation: $140,000 - $160,000 ... Key Responsibilities * Own and manage the product backlog, ensuring work is clearly defined ...
$140K - $160K/yr
Engineering Employment Type: Full Time Location: Remote (USA) Compensation: $140,000 - $160,000 ... Key Responsibilities * Own and manage the product backlog, ensuring work is clearly defined ...
Senior OpenText Documentum Developer || Fulltime || Reston, VA (Onsite)
Reston, VA · On-site
$99K - $137K/yr
Senior OpenText Documentum Developer Reston, VA (Onsite ) Fulltime : We are seeking a seasoned ... planning, backlog refinement, daily stand-ups, and retrospectives. • Collaboration ...
Quick apply
Senior OpenText Documentum Developer || Fulltime || Reston, VA (Onsite)
Reston, VA · On-site
$99K - $137K/yr
Senior OpenText Documentum Developer Reston, VA (Onsite ) Fulltime : We are seeking a seasoned ... planning, backlog refinement, daily stand-ups, and retrospectives. • Collaboration ...
Job type: Full time. P5 Consulting Services is actively recruiting for Regional Branch Leaders ... These roles may support growth offices, mature offices with strong backlog, or emerging markets ...
Quick apply
Job type: Full time. P5 Consulting Services is actively recruiting for Regional Branch Leaders ... These roles may support growth offices, mature offices with strong backlog, or emerging markets ...
IT Product Owner
Greensboro, NC · On-site
... and full-time team members. * Personal time off and additional time off purchase plans available ... Lead backlog refinement, support sprint planning, and accept completed work based on defined ...
IT Product Owner
Greensboro, NC · On-site
... and full-time team members. * Personal time off and additional time off purchase plans available ... Lead backlog refinement, support sprint planning, and accept completed work based on defined ...
Lead backlog refinement, support sprint planning, and accept completed work based on defined ... FULL_TIME
Lead backlog refinement, support sprint planning, and accept completed work based on defined ... FULL_TIME
Lead backlog refinement, support sprint planning, and accept completed work based on defined ... FULL_TIME
Lead backlog refinement, support sprint planning, and accept completed work based on defined ... FULL_TIME
FLEX Manager, Product Owner
Bethesda, MD · On-site
Own and maintain the product backlog, ensuring features, epics, and stories are aligned with ... Full-time positions also offer coverage for medical, dental, vision, health care flexible spending ...
FLEX Manager, Product Owner
Bethesda, MD · On-site
Own and maintain the product backlog, ensuring features, epics, and stories are aligned with ... Full-time positions also offer coverage for medical, dental, vision, health care flexible spending ...
FLEX Manager, Product Owner
Bethesda, MD · On-site
$41.97 - $63.46/hr
Own and maintain the product backlog, ensuring features, epics, and stories are aligned with ... Full-time positions also offer coverage for medical, dental, vision, health care flexible spending ...
FLEX Manager, Product Owner
Bethesda, MD · On-site
$41.97 - $63.46/hr
Own and maintain the product backlog, ensuring features, epics, and stories are aligned with ... Full-time positions also offer coverage for medical, dental, vision, health care flexible spending ...
IT Product Owner
Greensboro, NC · On-site
... and full-time team members. * Personal time off and additional time off purchase plans available ... Lead backlog refinement, support sprint planning, and accept completed work based on defined ...
IT Product Owner
Greensboro, NC · On-site
... and full-time team members. * Personal time off and additional time off purchase plans available ... Lead backlog refinement, support sprint planning, and accept completed work based on defined ...
Job type: Full time. P5 Consulting Services is actively recruiting for Regional Branch Leaders ... These roles may support growth offices, mature offices with strong backlog, or emerging markets ...
Quick apply
Job type: Full time. P5 Consulting Services is actively recruiting for Regional Branch Leaders ... These roles may support growth offices, mature offices with strong backlog, or emerging markets ...
IT Product Owner
Greensboro, NC · On-site
... and full-time team members. * Personal time off and additional time off purchase plans available ... Lead backlog refinement, support sprint planning, and accept completed work based on defined ...
IT Product Owner
Greensboro, NC · On-site
... and full-time team members. * Personal time off and additional time off purchase plans available ... Lead backlog refinement, support sprint planning, and accept completed work based on defined ...
Salesforce Product Owner
Fairfax, VA · On-site
Classified Staff Job Type: Full-Time Work Schedule: Full-time (1.0 FTE, 40 hrs/wk) Location ... Product Backlog Management & Agile Delivery: * Own, maintain, and continuously groom the product ...
Salesforce Product Owner
Fairfax, VA · On-site
Classified Staff Job Type: Full-Time Work Schedule: Full-time (1.0 FTE, 40 hrs/wk) Location ... Product Backlog Management & Agile Delivery: * Own, maintain, and continuously groom the product ...
Technical Product Manager
Atlanta, GA · On-site
$100K - $120K/yr
Job Type Full-time Description Atlanta, GA • Full-Time Role Overview Beep is looking for a detail ... In this role, you will own the product backlog, drive sprint planning and execution, and manage the ...
Technical Product Manager
Atlanta, GA · On-site
$100K - $120K/yr
Job Type Full-time Description Atlanta, GA • Full-Time Role Overview Beep is looking for a detail ... In this role, you will own the product backlog, drive sprint planning and execution, and manage the ...
Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type ... Lead and facilitate backlog refinement, ensuring work items are clearly defined, prioritized, and ...
Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type ... Lead and facilitate backlog refinement, ensuring work items are clearly defined, prioritized, and ...
Full Time Backlog information
What are the most commonly searched types of Backlog jobs? The most popular types of Backlog jobs are:
Full-time
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Job description
I hope you are doing well,
Please share your updated profile if you are interested in the below role.
Our client seeks an Product Manager for a Full Time project in Austin, TX .Below is the detailed requirement
Job Title: Product Manager
Work location : Austin, TX
Duration: Full Time
We are seeking an experienced Product Manager - Assisted Service to lead the modernization of our customer service platforms. This role will focus on transforming legacy contact center systems into a modern Contact Center as a Service (CCaaS) environment, with Genesys Cloud expertise as a must-have skill. You will own the product lifecycle end-to-end, including requirements gathering, backlog management, AI-driven innovation, Proof of Concepts (POCs), and large-scale migration programs, while collaborating with stakeholders across business and technology to deliver world-class customer and agent experiences.
Job Description:
Technical Skills
Key Responsibilities
Product Ownership & Strategy
Requirements & Backlog Management
Contact Center Modernization & Migration
Innovation, POCs & AI Integration
Business Stakeholder Management
Please share your updated profile if you are interested in the below role.
Our client seeks an Product Manager for a Full Time project in Austin, TX .Below is the detailed requirement
Job Title: Product Manager
Work location : Austin, TX
Duration: Full Time
We are seeking an experienced Product Manager - Assisted Service to lead the modernization of our customer service platforms. This role will focus on transforming legacy contact center systems into a modern Contact Center as a Service (CCaaS) environment, with Genesys Cloud expertise as a must-have skill. You will own the product lifecycle end-to-end, including requirements gathering, backlog management, AI-driven innovation, Proof of Concepts (POCs), and large-scale migration programs, while collaborating with stakeholders across business and technology to deliver world-class customer and agent experiences.
Job Description:
- Bachelor's degree preferably in Computer Science, Information technology, Computer Engineering, or related IT discipline or equivalent experience with 12+ Minimum Experience
- 7+ years of product management experience in customer service or contact center technology.
- Genesys Cloud CCaaS expertise is required (must-have).
- Strong background in contact center modernization, platform migration, and enterprise integrations.
- Hands-on experience with requirements gathering, user story writing, and backlog management (JIRA).
- Proven success in delivering POCs, pilots, and production-scale rollouts.
- Solid understanding of AI, automation, and analytics in customer service
Technical Skills
- CCaaS Platforms: Genesys Cloud (required); exposure to other CCAAS solutions is a plus.
- Exposure to Assisted Service Tools:
- Agent Assist & Agent Desktop
- Knowledge Base / Knowledge Management Systems
- Integration with Case Management solution (Salesforce Service Cloud preferred)
- Workforce Engagement Management (WEM) Applications: Genesys WEM (preferred)
- Analytics & Reporting
- AI/Automation
Key Responsibilities
Product Ownership & Strategy
- Define and maintain the product vision, strategy, and roadmap for assisted service and CCaaS platforms.
- Align product initiatives with business goals, customer experience objectives, and operational efficiency.
Requirements & Backlog Management
- Conduct requirements gathering sessions with business, operations, and technology teams.
- Write and refine user stories, acceptance criteria, and epics to guide development.
- Manage and prioritize the product backlog in JIRA, ensuring delivery of high-value features.
- Collaborate closely with engineering teams to drive execution and resolve blockers.
Contact Center Modernization & Migration
- Lead the migration of existing contact center platforms to Genesys Cloud CCaaS.
- Oversee data migration, workflows, call routing, and integrations to ensure seamless adoption.
- Partner with vendors and IT teams to deliver successful, large-scale deployments.
Innovation, POCs & AI Integration
- Design and run POCs to validate emerging technologies and prove business value.
- Drive the integration of AI and automation, including agent-assist, conversational AI, predictive routing, and self-service enhancements.
- Work with AI/ML teams to embed intelligence into assisted service and agent experiences.
Business Stakeholder Management
- Act as the primary liaison between stakeholders and technical teams.
- Clearly communicate roadmap progress, risks, and dependencies to executives and cross-functional teams.
- Represent the voice of both customers and agents in product decisions
About Lorven technologies
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Lorven Technologies, headquartered in Plainsboro, New Jersey, United States, is a reputable company in the technology industry, specializing in providing effective IT solutions and consulting services. The company's official website, lorventech.com, offers comprehensive insights into its offerings which include but are not limited to software development, IT consulting, project management, and business analysis. Since its inception, Lorven Technologies has been committed to ensuring efficiency and reliability in delivering IT services to its global clientele, establishing itself as a trusted name in the industry.
Industry
It services
Company size
51 - 200 Employees
Headquarters location
Plainsboro, NJ, US
Year founded
2001