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Full Time Backlog Jobs (NOW HIRING)

Apidel Technologies

OVM Backlog Support

Boston, MA

... for a full-time (37.5 hours per week), one-month assignment. The assignment location is fully ... backlog of correspondence related to recall notifications, and 2) process complaints about drivers ...

Photon

Sr Business Analyst - Irving

Irving, TX · On-site

$88.80K - $114.70K/yr

Facilitate the ongoing backlog grooming process, supporting the Product Owner to define value ... full time employees. This position is not available for independent contractors No applications ...

Photon

Sr Business Analyst - Irving

Irving, TX

$88.80K - $114.70K/yr

Facilitate the ongoing backlog grooming process, supporting the Product Owner to define value ... full time employees. This position is not available for independent contractors No applications ...

Futran Tech Solutions Pvt. Ltd.

Scrum Master

Southlake, TX · On-site

$48.50 - $64.75/hr

Southlake, TX ( Onsite & In-Person Interview ) Job Type : Full Time * Facilitate daily scrum ... Work with the Product Owner, especially on backlog grooming and maintaining the product backlog

Westrock

OMC - Paper

Florence, SC · On-site

... Full Time Date Posted 27-Apr-2026 Relocation Support Yes Description & Requirements Smurfit ... Manages the department safety work order backlog * Coordinates scheduled shutdowns and unscheduled ...

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OVM Backlog Support

OVM Backlog Support

Apidel Technologies

Boston, MA

Full-time

Posted 20 days ago

Job description

The Office of Vehicle Management (OVM) is seeking a skilled administrative professional for a full-time (37.5 hours per week), one-month assignment. The assignment location is fully onsite, at One Ashburton Place, Boston MA 02108. Hybrid arrangements are NOT approved for this assignment. The onsite hours will include a half-hour without tasks, for an (unpaid) lunch.
The employee will join a busy fleet management team at a state government agency, and will perform tasks related to correspondence processing and customer service. The goals of the assignment are to 1) eliminate, or quite significantly reduce, the department backlog of correspondence related to recall notifications, and 2) process complaints about drivers of state vehicles received from constituents.
Recall notifications
The employee will organize stacks of paper recall notices. Each notice will be scanned, logged and sent to the appropriate agency, with reference to a contact list that will be provided. The employee will use a fleet management database to identify the correct recipient agency by pulling the record that matches the Vehicle Identification Number (VIN) on the recall notice.
Process constituent complaints
All vehicles leased by OVM to other state agencies have a bumper sticker that says, How am I driving, with a number to call if inappropriate actions are observed. The employee will retrieve any voice messages that have been received at that number. The employee will contact the caller to confirm receipt of the message, and the details of the inappropriate action. The complaint will be summarized in an email that will be sent to the agency that is operating the vehicle, so that the agency can begin an investigation. The employee will use the fleet management database to identify the agency by pulling the record that matches the reported license plate number. The employee will log all processed complaints.
Requirements
Communication proficiency, verbal and written
Superior phone skills. Courtesy is essential, as the employee will be representing the Commonwealth. The employee should have a positive attitude, and desire to be helpful to constituents
Superior written communication, including the ability to draft clear summaries of messages left on voicemail, including any additional information received during follow-up conversations with the callers
Experience with the Microsoft suite, including Word, Excel, Outlook and Teams
Self-organizer, motivated, able to strategize an approach to processing a large backlog of recall notices


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About Apidel Technologies

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We understand that attracting, qualifying, placing, and retaining the best candidates for our clients requires exceptional talent. That’s why our highly skilled and dedicated recruitment team works tirelessly to develop lifelong associations with all candidates and clients. We prioritize helping our employees achieve their career goals while providing effective staffing solutions to our clients and candidates. At Apidel, we believe in simple yet established core values that are ingrained within each member of our team. These values are time and again illustrated in our approach to employees, candidates, and clients. Our unwavering belief that our core values of integrity, client satisfaction, innovation, and intellect distinguish us from our competitors is what drives us forward. We remain focused on improving and sustaining a measurable client satisfaction program that has created an organizational culture where our associates provide world-class service every day.

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Plainfield, IL, US

Year founded

2012

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