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Full Time Amex Customer Service Jobs in Springfield, IL

Customer Service Representative

Springfield, IL · On-site

$15.75 - $21.50/hr

As a CSR, you'll play a key role in delivering exceptional customer service while building ... This full-time position has competitive pay, performance-based incentives, and excellent benefits.

Customer Service Representative

Springfield, IL

$15.75 - $21.50/hr

As a CSR, you'll play a key role in delivering exceptional customer service while building ... This full-time position has competitive pay, performance-based incentives, and excellent benefits.

Deliver exceptional customer service by guiding customers through sales, appraisals, test drives ... Associates that are considered full-time hourly or commission/incentive eligible: * To earn up to ...

Deliver exceptional customer service by guiding customers through sales, appraisals, test drives ... Associates that are considered full-time hourly or commission/incentive eligible: * To earn up to ...

Deliver exceptional customer service by guiding customers through sales, appraisals, test drives ... Associates that are considered full-time hourly or commission/incentive eligible: * To earn up to ...

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Showing results 1-20

Full Time Amex Customer Service information

See Springfield, IL salary details

$9

$16

$23

How much do full time amex customer service jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for full time amex customer service in Springfield, IL is $16.96, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $18.37 per hour, depending on experience, location, and employer.

What is the difference between Full Time Amex Customer Service vs Full Time Bank Customer Service?

AspectFull Time Amex Customer ServiceFull Time Bank Customer Service
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentCall centers, remote or on-site, financial services industryCall centers, branch offices, financial institutions
Employer & Industry UsageAmerican Express, financial servicesBanks, credit unions, financial institutions
Common Search & ComparisonCustomer service roles in credit card companiesCustomer service roles in banking institutions

Both roles involve assisting customers with financial products, but Full Time Amex Customer Service focuses on credit card and rewards services within American Express, while Full Time Bank Customer Service typically involves banking products like accounts and loans at various financial institutions. The credentials, work environment, and industry usage are similar, making these roles comparable for those seeking careers in financial customer support.

What cities near Springfield, IL are hiring for Full Time Amex Customer Service jobs?

Cities near Springfield, IL with the most Full Time Amex Customer Service job openings:

Customer Service Representative

Springfield Plastics, Inc

Auburn, IL • On-site

$18 - $25/hr

Full-time

Re-posted 11 days ago


Job description

Job Type
Full-time
Description
As a Customer Service Representative at Springfield Plastics, Inc., you will act as a liaison, provide product/service information, taking order placements and resolving any emerging problems that our customer accounts might face with accuracy and efficiency. The best candidate for the Customer Service Representative position is genuinely excited to help. They are patient, empathetic, and passionately communicative.
Job Responsibilities Include:
  • Communicate through email, phone and in person
  • Answer phones and route calls on a multi-line phone system.
  • Ensure excellent service standards.
  • Respond efficiently to inquiries.
  • Maintain high customer satisfaction.
  • Take and monitor orders in a timely fashion.
  • Tracking orders, inventory and shipping.
  • Utilize software to process orders and shipping paperwork.
  • Other duties as assigned

Requirements
  • High school diploma or GED
  • Highly proficient in Microsoft Excel and Microsoft Outlook
  • Experience in Microsoft Dynamics or other CRM system preferred
  • Highly proficient in Data Entry
  • 10-Key experience preferred
  • Phone etiquette
  • Detail oriented
  • Multi-task and prioritize in a fast-paced environment
  • Motivation to learn new things
  • Communication skills
  • Reliable

Salary Description
$18-$25 p/h