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Full Time Amazon Problem Solver Jobs in Plano, TX

Astura Medical

Customer Service Specialist

Irving, TX · On-site

$21 - $23/hr

Job Type Full-time Description The Customer Service Specialist will serve as the main line of ... Requirements QUALIFICATIONS • Creative thinker and problem solver. • Motivated self-starter ...

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All JobsAmazon Problem Solver JobsFull Time Amazon Problem Solver JobsFull Time Amazon Problem Solver Jobs in Plano, TX

Full Time Amazon Problem Solver information

See Plano, TX salary details

$10.5K

$61.3K

How much do full time amazon problem solver jobs pay per year?

As of Aug 13, 2026, the average yearly pay for full time amazon problem solver in Plano, TX is $60,996.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,800.00 and $61,300.00 per year, depending on experience, location, and employer.

What are some common challenges full time Amazon problem solvers face and how can they effectively manage them?

Full Time Amazon Problem Solvers often encounter challenges such as rapidly resolving operational issues, balancing multiple tasks during peak periods, and communicating efficiently with associates and management. To manage these, strong organizational skills and adaptability are essential, as is staying calm under pressure. Effective Problem Solvers proactively prioritize tasks, maintain clear documentation, and foster positive teamwork to ensure smooth workflow and minimize disruptions in the fulfillment process.

How to become a full time Amazon problem solver?

To become a full-time Amazon problem solver, candidates typically need strong problem-solving skills, familiarity with Amazon's customer service policies, and experience with troubleshooting or technical support. Relevant qualifications may include a high school diploma or higher, proficiency in communication, and the ability to work in a fast-paced environment, often with flexible schedules. Applying through Amazon's career portal and demonstrating relevant experience can increase chances of hiring.

What does a full time Amazon problem solver do?

A Full Time Amazon Problem Solver is responsible for identifying and resolving issues on the warehouse floor to ensure smooth operations. Their tasks include troubleshooting workflow problems, providing support to associates, and helping maintain high productivity and safety standards. They often collaborate with managers and other teams to address bottlenecks, process defects, and inventory discrepancies. This role is critical in maintaining efficiency and meeting performance goals in Amazon fulfillment centers.

What is the difference between Full Time Amazon Problem Solver vs Full Time Amazon Customer Service Associate?

AspectFull Time Amazon Problem SolverFull Time Amazon Customer Service Associate
Required CredentialsHigh school diploma or equivalent; problem-solving skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentOffice or remote; focus on troubleshooting and resolving issuesCall centers or online chat; assisting customers with inquiries
Employer & Industry UsageAmazon logistics, tech support, and operationsAmazon retail and customer support
Common Search & ComparisonProblem-solving, troubleshooting, technical supportCustomer service, support, inquiries

In summary, Full Time Amazon Problem Solvers focus on resolving technical and operational issues within Amazon, requiring strong problem-solving skills. In contrast, Full Time Amazon Customer Service Associates primarily handle customer inquiries and support, emphasizing communication skills. Both roles are essential in Amazon's service ecosystem but differ in daily tasks and skill requirements.

What are the key skills and qualifications needed to thrive as a full time Amazon problem solver?

To thrive as a Full Time Amazon Problem Solver, you need strong analytical abilities, attention to detail, and experience in warehouse operations, often supported by a high school diploma or equivalent. Familiarity with Amazon’s warehouse management systems, handheld scanners, and safety protocols is typically required. Effective communication, teamwork, and adaptability are standout soft skills for resolving issues quickly and collaborating with diverse teams. These skills and qualities are crucial for maintaining operational efficiency, ensuring order accuracy, and supporting a safe and productive work environment.
What are popular job titles related to Full Time Amazon Problem Solver jobs in Plano, TX? For Full Time Amazon Problem Solver jobs in Plano, TX, the most frequently searched job titles are:
What job categories do people searching Full Time Amazon Problem Solver jobs in Plano, TX look for? The top searched job categories for Full Time Amazon Problem Solver jobs in Plano, TX are:
What cities near Plano, TX are hiring for Full Time Amazon Problem Solver jobs? Cities near Plano, TX with the most Full Time Amazon Problem Solver job openings:
Full Time Amazon Problem Solver jobs near you
Infographic showing various Full Time Amazon Problem Solver job openings in Plano, TX as of June 2026, with employment types broken down into 4% As Needed, 93% Full Time, and 3% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $60,996 per year, or $29.3 per hour.

Copier Service Technician

DEX Imaging

Dallas, TX • On-site

Full-time

Posted 13 days ago

DEX Imaging rating

4.9

Company rating: 4.9 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

623rd of 733 rated retailers

Job description

DEX Imaging - Field Service Technician - Office Technology

Ready to Fix, Tinker, and Save the Day-One Copier at a Time?

At DEX Imaging, we're not just in the business of copiers and printers, we're in the business of making office life smoother, faster, and a whole lot less frustrating.

We're looking for a Field Service Technician who is part problem-solver, part tech expert, and an all-around customer service hero. If you enjoy working with your hands, troubleshooting mechanical and technical issues, and helping customers get back up and running, we want to meet you.

Experience servicing office technology equipment, particularly Konica Minolta, HP, Sharp, or Canon products is highly valued. However, we also recognize that great technicians come from many different industries. Whether you already have copier experience or come from automotive repair, appliance repair, cable installation, HVAC, electronics, IT, or another mechanical or technical background, we are open to training the right person with strong troubleshooting skills and a willingness to learn.

What You'll Do

  • Diagnoses, troubleshoot, and repair office technology equipment, including copiers, printers, and multifunction devices
  • Perform preventive maintenance and complete routine service calls
  • Install, configure, and test equipment at customer locations
  • Provide excellent customer service and technical support during onsite visits
  • Maintain accurate service records and communicate repair updates clearly
  • Manage assigned territory and service schedule efficiently
  • Work independently while remaining connected to a supportive service team
  • Continue developing your knowledge of office technology, equipment, and manufacturer-specific service procedures

What We're Looking For

  • Mechanical aptitude and strong troubleshooting ability
  • Customer service and communication skills
  • Ability to work independently and manage time effectively
  • Basic computer and networking knowledge
  • Positive attitude and willingness to learn new equipment and technology
  • Valid driver's license and reliable transportation

Manufacturer certifications or hands-on experience servicing Konica Minolta, HP, Sharp, Canon, or similar office technology equipment are preferred but not required. Candidates with transferable technical skills from other industries are strongly encouraged to apply.

Bonus Points for Experience In

  • Copier, printer, or multifunction device repair
  • Konica Minolta, HP, Sharp, Canon, or other office equipment brands
  • Manufacturer training or industry technical certifications
  • Automotive technician work
  • Appliance repair
  • Cable or satellite installation
  • HVAC, electrical, or electronics work
  • IT, computers, or networking support
  • Military technical experience

Why Join DEX?

At DEX Imaging, we invest in our people and promote from within. You'll join a fast-paced environment where no two days are the same and where your mechanical, technical, and customer service skills can develop into a long-term career.

We Offer:

  • Competitive pay plus incentives
  • Comprehensive benefits package
  • Paid training and ongoing professional development
  • Mileage reimbursement and travel compensation
  • Career advancement opportunities
  • Supportive team culture
  • Company-provided tools and technology

Who We Are

DEX Imaging is one of the nation's leading independent providers of office technology solutions, document management, and managed print services. We help businesses operate more efficiently through industry-leading technology, service, and support.

Apply Today

Whether you are an experienced office technology technician or a skilled problem-solver looking to bring your abilities into a growing industry, we encourage you to apply.

If you enjoy solving problems, working independently, helping customers, and expanding your technical skills, we'd love to hear from you.

The preceding job description has been designed to indicate the general nature of the work performed, the level of knowledge and skills typically required, and the usual working conditions of this position

Employment Type: Full-Time

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