Full Time Amazon Problem Solver Jobs in Greenville, SC

About Care Access

Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health services directly to communities that often face barriers to care. We are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, and contribute to the medical breakthroughs of tomorrow.

With programs like Future of Medicine, which makes advanced health screenings and research opportunities accessible to communities worldwide, and Difference Makers, which supports local leaders to expand their community health and wellbeing efforts, we put people at the heart of medical progress. Through partnerships, technology, and perseverance, we are reimagining how clinical research and health services reach the world. Together, we are building a future of health that is better and more accessible for all.

To learn more about Care Access, visit www.CareAccess.com.

• Patient Coordination 
  • Obtain informed consent per Care Access Research SOP, under the direction of the CRC 
  • Complete visit procedures as required by protocol, under the direction of the CRC 
  • Collect, process and ship specimens as directed by protocol, under the direction of the CRC 
  • Maintain adherence to FDA regulations and ICH guidelines in all aspects of conducting clinical trials. 
  • Request study participant payments 
  • Schedule visits with participants, contact with reminders 
  • Request medical records of potential and current research participants   
  • Complete basic clinical procedures, such as blood draws, vital signs, ECGs, etc., under the direction of the CRC  
  • Ability to understand and follow institutional SOPs   
• Documentation 
  • Record data legibly and enter in real time on paper or e-source documents  
  • Update all applicable internal trackers and online recruitment systems 
  • Assist with recruitment of new participants by conducting phone screenings  
• Patient Recruitment 
  • Assist with preparation of outreach materials  
  • Identify potential participants by reviewing medical records, study charts and participant database   
• Other Responsibilities
  • Assist with query resolution   
  • Assist with administrative tasks such as copying, scanning, filing, mailing, emailing, etc.   
  • Assist with maintaining all site logs  
  • Assist with inventory and ordering equipment and supplies  
  • Interact in a positive, professional manner with patients/participants, sponsor representatives, Investigators and Care Access Research personnel and management. 
  • Communicate clearly verbally and in writing. 
  • Participate in recruitment and pre-screening events (may be at another location) 
  • Maintain effective relationships with study participants and other care Access Research personnel. 

• Bilingual in Spanish required
• Ability and willingness to work independently with minimal supervision  
• Ability to learn to work in a fast-paced environment  
• Excellent communication skills and a high degree of professionalism with all types of people
• Excellent organizational skills with strong attention to detail  
• A working knowledge of medical and research terminology  
• A working knowledge of federal regulations, Good Clinical Practices (GCP)  
• Critical thinker and problem solver  
• Friendly, outgoing personality with the ability to maintain a positive attitude under pressure  
• Contribute to team and site goals  
• Proficiency in Microsoft Office Suite  
• High level of self-motivation and energy  
• An optimistic, "can do" attitude  

• Location: This is an on-site position with regional commute requirements.
• Travel: Regularly planned travel within the region will be required as part of the role. Overnight travel will be minimal (<10%).
• Physical demands associated with this position Include: The ability to use keyboards and other computer equipment.
  • Walking - 20%, Standing - 20%, Sitting - 20%, Lifting (up to 25lbs, over 25lb, overhead) - 20%, Driving - 20%, Exposure to Bloodborne Pathogens - Yes

The expected pay range for this role is $19.00 - $33.00 USD per hour for full time team members.

• Paid Time Off (PTO) and Company Paid Holidays
• 100% Employer paid medical, dental, and vision insurance plan options
• Health Savings Account and Flexible Spending Accounts
• Bi-weekly HSA employer contribution
• Company paid Short-Term Disability and Long-Term Disability
• 401(k) Retirement Plan, with Company Match

Notice to Illinois applicants: Applicants are not obligated to disclose expunged juvenile records or adjudication, arrest, or conviction.
Notice to Connecticut applicants: Care Access may require applicants to submit to a urinalysis drug test in connection with an application for employment.
Notice to Arizona, Georgia, Indiana, and North Dakota applicants: Care Access complies with applicable laws prohibiting smoking in and around places of employment.
Notice to Massachusetts applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Notice to Rhode Island applicants: Care Access complies with Rhode Island law prohibiting smoking in enclosed areas within places of employment. Care Access is also subject to is subject to Chapters 29–38 of Title 28 of the Rhode Island General Laws.
Notice to Maryland applicants: UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT, OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A LIE DETECTOR OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.

Diversity & Inclusion

We work with and serve people from diverse cultures and communities around the world. We are stronger and better when we build a team representing the communities we support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Care Access is unable to sponsor work visas at this time.

If you need an accommodation to apply for a role with Care Access, please reach out to: TalentAcquisition@careaccess.com