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Full Time Amazon Problem Solver Jobs in Fort Wayne, IN

Customer Support Specialist

Columbia City, IN

$16.50 - $22.25/hr

This will include, but is not limited to, our Distribution Partners, Customers, Amazon, 80/20.net ... problem solver. Has the knack to promote and sell 80/20 Inc. products Some travel may be required ...

... problem solver, people person, dedicated o Bias for action and attention to detail Computer ... Additional Information Job Status: Full time Eligiblity: EAD GC or GC or US Citizens Share the ...

Global Welcome Partner

Fort Wayne, IN · On-site +1

$114K/yr

Proactive and resourceful problem-solver who listens attentively, handles challenges gracefully ... Job Type: Full-time Benefits: • 401(k) • Dental insurance • Health insurance • Paid time ...

Global Welcome Partner

Fort Wayne, IN · On-site

$114K/yr

Proactive and resourceful problem-solver who listens attentively, handles challenges gracefully ... Job Type: Full-time Benefits: · 401(k) · Dental insurance · Health insurance · Paid time off · ...

Customer Support Specialist

Columbia City, IN · On-site

$16.50 - $22.25/hr

This will include, but is not limited to, our Distribution Partners, Customers, Amazon, 80/20.net ... problem solver. • Has the knack to promote and sell 80/20 Inc. products • Some travel may be ...

Delivery Driver with Warehouse Duties

Fort Wayne, IN · On-site

$15.25 - $19/hr

All full-time employees receive an employee discount at just 5% over Eckart's cost. * Good group of ... Creative problem solver * Able to lift up to 50 lbs EXPERIENCE AND EDUCATION * Minimum of a high ...

Delivery Driver

Fort Wayne, IN · On-site

$15.25 - $19/hr

All full-time employees receive an employee discount at just 5% over Eckart's cost. * Good group of ... Creative problem solver * Able to lift up to 50 lbs EXPERIENCE AND EDUCATION * Minimum of a high ...

Delivery Driver

Fort Wayne, IN · On-site

$15.25 - $19/hr

All full-time employees receive an employee discount at just 5% over Eckart's cost. * Good group of ... Creative problem solver * Able to lift up to 50 lbs EXPERIENCE AND EDUCATION * Minimum of a high ...

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Full Time Amazon Problem Solver information

See Fort Wayne, IN salary details

$10.9K

$63.1K

How much do full time amazon problem solver jobs pay per year?

As of Aug 6, 2026, the average yearly pay for full time amazon problem solver in Fort Wayne, IN is $62,880.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,700.00 and $63,100.00 per year, depending on experience, location, and employer.

What are some common challenges full time Amazon problem solvers face and how can they effectively manage them?

Full Time Amazon Problem Solvers often encounter challenges such as rapidly resolving operational issues, balancing multiple tasks during peak periods, and communicating efficiently with associates and management. To manage these, strong organizational skills and adaptability are essential, as is staying calm under pressure. Effective Problem Solvers proactively prioritize tasks, maintain clear documentation, and foster positive teamwork to ensure smooth workflow and minimize disruptions in the fulfillment process.

How to become a full time Amazon problem solver?

To become a full-time Amazon problem solver, candidates typically need strong problem-solving skills, familiarity with Amazon's customer service policies, and experience with troubleshooting or technical support. Relevant qualifications may include a high school diploma or higher, proficiency in communication, and the ability to work in a fast-paced environment, often with flexible schedules. Applying through Amazon's career portal and demonstrating relevant experience can increase chances of hiring.

What does a full time Amazon problem solver do?

A Full Time Amazon Problem Solver is responsible for identifying and resolving issues on the warehouse floor to ensure smooth operations. Their tasks include troubleshooting workflow problems, providing support to associates, and helping maintain high productivity and safety standards. They often collaborate with managers and other teams to address bottlenecks, process defects, and inventory discrepancies. This role is critical in maintaining efficiency and meeting performance goals in Amazon fulfillment centers.

What is the difference between Full Time Amazon Problem Solver vs Full Time Amazon Customer Service Associate?

AspectFull Time Amazon Problem SolverFull Time Amazon Customer Service Associate
Required CredentialsHigh school diploma or equivalent; problem-solving skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentOffice or remote; focus on troubleshooting and resolving issuesCall centers or online chat; assisting customers with inquiries
Employer & Industry UsageAmazon logistics, tech support, and operationsAmazon retail and customer support
Common Search & ComparisonProblem-solving, troubleshooting, technical supportCustomer service, support, inquiries

In summary, Full Time Amazon Problem Solvers focus on resolving technical and operational issues within Amazon, requiring strong problem-solving skills. In contrast, Full Time Amazon Customer Service Associates primarily handle customer inquiries and support, emphasizing communication skills. Both roles are essential in Amazon's service ecosystem but differ in daily tasks and skill requirements.

What are the key skills and qualifications needed to thrive as a full time Amazon problem solver?

To thrive as a Full Time Amazon Problem Solver, you need strong analytical abilities, attention to detail, and experience in warehouse operations, often supported by a high school diploma or equivalent. Familiarity with Amazon’s warehouse management systems, handheld scanners, and safety protocols is typically required. Effective communication, teamwork, and adaptability are standout soft skills for resolving issues quickly and collaborating with diverse teams. These skills and qualities are crucial for maintaining operational efficiency, ensuring order accuracy, and supporting a safe and productive work environment.
What are popular job titles related to Full Time Amazon Problem Solver jobs in Fort Wayne, IN? For Full Time Amazon Problem Solver jobs in Fort Wayne, IN, the most frequently searched job titles are:
What job categories do people searching Full Time Amazon Problem Solver jobs in Fort Wayne, IN look for? The top searched job categories for Full Time Amazon Problem Solver jobs in Fort Wayne, IN are:
What cities near Fort Wayne, IN are hiring for Full Time Amazon Problem Solver jobs? Cities near Fort Wayne, IN with the most Full Time Amazon Problem Solver job openings:
Infographic showing various Full Time Amazon Problem Solver job openings in Fort Wayne, IN as of June 2026, with employment types broken down into 4% As Needed, 90% Full Time, 3% Part Time, and 3% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $62,880 per year, or $30.2 per hour.

Customer Support Specialist

80/20, LLC

Columbia City, IN

$16.50 - $22.25/hr

Full-time

Posted 8 days ago


Job description

The Customer Support Specialist is the main point of contact for our customer base through the various channels of sales. This will include, but is not limited to, our Distribution Partners, Customers, Amazon, 80/20.net, Direct, etc. This individual will handle inquiries via all communication channels including but not
limited to Chat, Email, Phone. They are responsible for providing a World Class Customer Experience full circle each day to our distribution partners and customers and provide accurate information regarding our product and services to our broad customer base. The Customer Support Specialist is responsible for customer
satisfaction regarding the experience the customer had. It is expected that this person will stay up to date on all trainings provided in order to be able to perform their job functions successfully. The Customer Support Specialist will need to flex their schedule when necessary to serve our customers. The Customer Support
Specialist is responsible for knowing the 80/20 business model and utilizing it throughout daily conversation and learn to speak to our company mission and vision along with sharing the things that create the 80/20 culture.

Duties include, but are not limited to:
Provide a full circle World Class Customer Service Experience to our Customers and 80/20 team
Responsible for logging all required information determined listed out in our department procedures into our Software applications
Manage large volume of emails; sort and file away according to procedure
Effectively and professionally, communicate to customers through all communication channels.
Coordinate all change orders related to Customer Orders
Promptly qualify and respond to all Customer and 80/20 Team inquiries
Assist customers with basic product quotes and applications
Provide Freight Quotes
Track Purchase Orders proactively and communicate progress to relevant parties
Track Shipping Information and provide updates to Customers and 80/20 team
Follow up on various projects and quotes in a timely manner
Engage customers in natural communications aimed at enhancing their 80/20 experience
Make customer sales calls with Sales Team
Participate in continuous 80/20 LLC product training
Be able to cross-reference competitively [Price and Availability]
Required Qualifications:
High School Diploma or GED.
Previous customer service experience (retail, service industry, call center, etc.)
Knowledge with online chat programs and working with freight lines.
Can speak, read, and write in English. Second language fluency is welcomed.
Experience with Windows Based Office Software (Excel, Word, PowerPoint, etc.)
Strong math skills (add, subtract, multiply, and divide) along with knowledge of fractional and metric measuring methods.
Can read and follow Work Instructions and Procedures.
Interacts professionally with customers, distributors and 80/20 team while, showing patience with those
who are new to 80/20’s products and services.
Demonstrates a positive attitude and works well in a fast-paced team environment while interacting with people
Is self-assured and has the desire to succeed by taking initiative and following through on projects and tasks.
Possesses exceptional listening and communication skills
Has the mindset to be an effective problem solver.
Has the knack to promote and sell 80/20 Inc. products
Some travel may be required
Preferred Qualifications:
College degree in communications or similar field
2+ years of customer service experience (retail, service industry, call center, etc.)
1+ years of experience with 80/20 products